From the SIP Trunking ExpertsHome
SIP Trunking Week in Review: Birch Communications, GL Communications, Symbio Networks
While there are plenty of competitors out there in terms of communications, for many businesses, session initiation protocol (SIP) trunking is the way to go. That means a lot of big news in this sector, and a lot of ground to cover. With the weekend …
DICE Learned Through Trial and Error How to Handle VoIP Issues
There is very little doubt that the VoIP industry is only getter bigger and stronger the further we move into the 21st century. The DICE corporation is one of those firms that is seeing an increase in the use of technology as well as the ways in whic…
Strategic Group Sounds Retreat, Looks to Divest VoIP Division
Shift Networks is fairly well known in Canada's voice over Internet protocol (VoIP) market, thanks to its range of services for the small and medium-sized business (SMB) market in the region. But Shift Networks may not prove well-known so much longer…
Symbio Networks Launches iBoss Platform With Fully Integrated SIP Services
Symbio Networks, an Australasian provider of wholesale voice, VoIP, SIP managed services and colocation, has launched a fully integrated SIP solution on its enhanced iBoss platform for companies looking to develop their telco offering.
Edgewater Networks Gets Patent for Determining Media Path
Edgewater Networks has been granted a patent for a method to determine media paths in SIP networks using information from endpoints and intermediate devices, the company announced this week.
GL Communications Announces Updates to VQuad Voice Testing Platform
Voice network equipment testing provider GL Communications recently announced the latest update to its VQuad testing platform.
Use a VoIP System? ProCom to Offer Automatic Bill Payment
Bills are one of those things that most hate to deal with at the end of the month, but nonetheless need to anyway. Many have discovered, however, that automatic bill payment takes a lot of teeth out of the monthly hassle of bill paying, and for those…
Birch Communications Announces Record First Quarter Organic Sales
Birch Communications, a provider of communication, network and cloud services, has announced that it has achieved record organic sales in the first quarter of 2015.
China Witnessed a Rise in 2014 Carrier Router and Switch Market, While North America Saw a Drop
Software-defined networking (SDN) and network functions virtualization (NFV) represent two of the more dramatic technology shifts in networking. Both will significantly alter network designs, deployments, operations and future networking and computin…
The Race to Zero for Analog Voice: How SBCs Spur Innovation
The race to zero for analog voice is one factor driving the growth of SIP trunking, a market that is expected to top $8 billion by 2018 according to Infonetics. In common with many other users, I only keep my analog phone line with my cable provider …
SIP Trunking Week in Review: Cisco, 3CX, ShoreTel
It was another major week of advancements in the field of session initiation protocol (SIP) trunking, and with it comes a major slug of fresh news in the field. New products and services, and new advancements bring a whole new perspective, and a lot …
Successful Interoperability Testing Between 3CX and mVoice Moves Partnership Forward
The successful testing of the recent mVoice and 3CX platform means the partnership can move forward, and their customers will now have the option of getting the services the companies provide with a seamless integration and without compatibility issu…
Cisco Fills a Gap with Business Edition 6000S
Cisco recently announced a third model in the Business Edition 6000 family-the Business Edition 6000S, an all-in-one business collaboration platform built into a Cisco 2921 Integrated Services Router (ISR). BE6000S targets the low-end of mid-market o…
Putting WebRTC to Work in Your Enterprise
The drumbeat for adding Web Real-time Communication (WebRTC) in enterprises continues to get louder. It is clear, particularly for companies looking at creating better customer experiences by giving customers easy-to-use omnichannel interactive acces…
Ally Technology Announces Complete IT IaaS Solution
Ally Technology recently announced a new infrastructure as a service (IaaS) solution that consolidates many common IT features into a single package. The Unified Infrastructure Platform (UIP) is designed to save costs by providing companies a complet…
Fax still Matters: Here's Why
Many might think of fax as an outdated form of document sharing, but this couldn't be further from the truth. The pre-Millennial technology still has an important role in modern business, and as many businesses are learning, moving fax over to teleco…
ExtraHop Leaps into VoIP Service with ExtraHop Enterprise Modules
Voice over Internet protocol (VoIP) access has been, for some time now, a tool that businesses of all sizes turn to for its many benefits. Advancement in the field, such as ExtraHop's new ExtraHop Enterprise VoIP and Video Analysis module, announced …
VoIP Communications Challenge Accepted By WhatsApp
We know WhatsApp Messenger as an instant messaging app for smartphones that operates under a subscription business model. It is a proprietary, cross-platform app that gives users the ability to select feature phones to use the Internet communication …
Konftel's Conference Phones Now Distributed in North America Through VoIP Supply
Konftel, a European manufacturer of conference phones, has made its conference phones for Unified Communications (UC) available through VoIP Supply, a prominent North American VoIP solutions provider. This development brings the company's acclaimed p…
Grandstream, PortaOne Announce PortaSwitch, IP Phone Interoperability
Grandstream and PortaOne have announced the interoperability of Grandstream's IP telephony products with PortaOne's PortaSwitch VoIP call control platform.
VozTelecom's OIGAA Centrex Gets the 2015 INTERNET TELEPHONY Product of the Year Award
Global telecom operators are undergoing a transformation as they cope with nontraditional companies offering a wide range of services at better price points. This has cut a huge chunk from the bottom line of operators, which is forcing the industry t…
Hybrid Solutions: The New Normal For VoIP, SIP Trunking?
Sometimes a protocol becomes so widely used that people begin to consider it a standard, even if no official regulatory body declared it so. As voice over Internet protocol (VoIP) and session initiation protocol (SIP) trunking become standard fixture…
AKT IP Ventures Makes Substantial Investment to Incubate Emerging IP-Based Tech Companies
AKT IP Ventures is a software incubator that, in addition to custom development, takes charge, organizes and accelerates emerging technology. ATK IP Ventures identifies and develops companies based on IP with the greatest potential to provide returns…
Capella Telecommunications Adds Deborah Mitchell to Sales Team
Capella Telecommunications, a distributor of unified communications products in Canada, has added a new face to its channel sales team.
Telnet VoIP Awarded Contract with NJPA
Telnet VoIP, a provider of telephone, security, and access control systems for enterprises, recently announced that it will join Mitel as a certified sales agent to the National Joint Powers Alliance.
SIP Trunking Week in Review: Cablevision, Grandstream, Xorcom
With session initiation protocol (SIP) trunking gaining plenty of ground in the market, this new communications tool is landing plenty of attention, and lots of new developments. But with new developments comes new possibilities for use, and figuring…
Business VoIP Gets a New Player in Canadian Firm bluArc
Doing more with less is a long-held principle of business, and phone service isn't any difference. Indeed, businesses are turning to voice over Internet protocol (VoIP) service to get more service out of the same amount of cash spent monthly, or even…
Mitel Portfolio Now Available to NJPA
The National Joint Powers Alliance (NJPA) struck a deal with Mitel this week that will allow Telenet VoIP Inc. to offer Mitel solutions to NJPA members. The NJPA gains a certified sales agent, and the Mitel portfolio is nothing to shake a stick at.
NewSpring Capital Acquires X5 Solutions
NewSpring Capital, a group of private equity funds, recently announced that its control buyout strategy, NewSpring Holdings, has completed the first step in its strategy for long-term growth by acquiring telecom service provider X5 Solutions.
Technical Advancements and Growing Subscriber Base Will Triple the Global VoIP Services Market
Voice over IP (VoIP) has matured enough so that it is a reliable replacement for landlines and in-house PBX systems. Today, VoIP offers businesses of any size more flexibility and functionality while at the same time offering cost savings. Today we l…
Avotus Solidifies Cisco UC Partnership with Compatibility Certification
Avotus Corporation has achieved a milestone in the unified communications (UC) realm, successfully reaching compatibility certification with the Cisco Unified Communications Manager, 10.5. The company's Intelligent Communications Management - Usage M…
ScanSource Inks Mitel Distribution Deal
ScanSource, a distributor of communications products and services, has announced that it is now an official distributor of Mitel's product range in North America.
Pinpointing the Source of Call Quality Issues
As everyone knows, call quality and security issues can seriously hinder corporate productivity. There isn't a single person in corporate America that hasn't been on a call or conference bridge that had to be terminated or interrupted because there w…
Wheelings & Dealings: Avtex Acquires Digital Voice Systems
Avtex, long considered one of the better providers of integrated Customer Experience solutions has just announced it has acquired Digital Voice Systems (DVS). DVS is a contact center, CRM and enterprise communications solution provider that is based …
Xorcom Ships CompleteSBC for CompletePBX
Xorcom, a maker of IP-PBX solutions, has announced that it is shipping CompleteSBC, a module that adds Session Border Controller (SBC) functionality to its CompletePBX IP-PBX series.
Grandstream's IP Video Phones for Android and DECT Cordless IP Phones Get Certification from Metaswitch
One of the greatest benefits of IP telephony is the ability to scale with a wide range of solutions. Whether you are a large enterprise or an SMB, with IP communications virtually everyone can access enterprise-grade solutions at affordable price poi…
Cablevision Announces Optimum Voice SIP Trunking, 3CX Software PBX Interoperability
Cablevision Systems has announced that its Optimum Voice SIP trunking has been certified for use with the latest version of the 3CX software PBX.
SIP Trunking Week in Review:Allworx, Ingate, Facebook
Session initiation protocol (SIP) trunking is a major field of development for many businesses out there, especially those tiring of limited and pricey service from more standard phone service options. A major field of development brings with it many…
ZCorum Broadband Suite Can Improve Consumer Experiences
ZCorum, a developer of managed diagnostics software, has made some key updates in recent months to its suite of various products.
Snom Unveils DECT IP Handsets
Snom Technology has announced a new line of wireless DECT IP handsets.
Can Premium VoIP Facebook Messenger Challenge Top Players?
As readers most likely know, there is a seemingly countless number of VoIP applications on the market. They range from consumer- to business-class and offer a number of features beyond just voice calling. The most popular stand-alone applications ava…
Microsoft Announces Preview for Skype for Business and Office 365 Integration
One of the biggest challenges faced by any developer of unified communications platforms is trying to innovate without over-anticipating the value of certain features, especially in the business space. Microsoft is preparing to take this challenge he…
Dutch Fixed-Line Base Gets Boost in Q4 Through Triple-Play Marketing
Earlier this week, Telecompaper released it latest report entitled "Dutch Fixed Telephony Market" report. Telecompaper is an independent research and publishing company focused on the telecommunications industry and headquarters in Houten, the Nether…
ADTRAN's VoIP Switch Portfolio Out to Improve With New Entrants
Get busy growing, or get busy dying. This "Shawshank Redemption" misquote has been the battle cry of many businesses over the years-even some who took it up before Andy Dufresne took his infamous crawl out of Shawshank Prison-and ADTRAN is no excepti…
Twilio Announces Availability of Elastic SIP Trunking
For any businesses that have found their existing SIP setups to lack built-in features or be less flexible than they had hoped, this latest offering from Twilio could resolve their frustrations. It unlimited capacity for calling/recording can be of b…
Digium Inks Master Agent Deal with Aligned Communications
Digium, the creator of Asterisk and Switchvox, has announced that it has signed a master agent agreement with Aligned Communications.
Twilio Elastic SIP Trunking Now Available Globally
Twilio announced today that its Elastic SIP Trunking (EST) service is now available globally. The service, which was had been available in beta since last November, offers faster deployment than the typical cloud phone system, more flexible pricing, …
Ingate SIParator E-SBC Gives Nationwide Processing Better Fraud Protection
Session initiation protocol (SIP) trunking has brought with it a lot of opportunity for businesses worldwide-and even some individuals-to take advantage of new communications technology. But where there are opportunities, there are often risks; hacke…
Allworx Unveils Connect(TM) VoIP Communication Systems, and System Software 8.0
You would think that with all of the talk about the cloud and how "everybody's moving there," that the on-premise communications systems market was either dead or on life support. In reality, even in the small-to-medium sized business (SMB) market-wh…
SIP Trunking Week in Review: Digium, VirtualPBX, Toshiba
It's been yet another busy week in the world of SIP Trunking. Here are some of the top stories we've been following this week.
MicroCorp to Distribute IntelePeer CoreCloud SIP Trunking Service
MicroCorp announced earlier this month that it would begin a partnership with IntelePeer that will allow its systems integrators and resellers to provide the IntelePeer CoreCloud SIP trunking service to business partners and clients.
Alloy to Distribute Grandstream's IP Communications and Video Surveillance Products in Australia
Grandstream Networks, a U.S. manufacturer of IP voice/video telephony and video surveillance products, has entered a distribution agreement with Alloy Computer Products, an Australian manufacturer and value-added distributor of networking and VoIP so…
Toshiba Launches Enterprise Manager for VIPedge UC Service
Business communications product provider Toshiba America Information Systems recently announced an update to its VIPedge cloud communications service in the form of an update to the administration tool which control it: the Toshiba Enterprise Manager…
SolveForce Expands ISP, Business Networking to California
SolveForce says it will begin serving business clients in the state with options for DSL, cable, satellite, T1, and T3 bandwidth Internet, MLPS Ethernet, and hosted VoIP private branch exchanges. The announcement indicates that businesses can look fo…
CyberData Tests Polycom Paging Functionality on Two of its VoIP Products
CyberData, an OEM design and manufacturing firm specializing in IP Endpoints, Voice over IP (VoIP), Point of Sale (POS) connectivity solutions and POS protocol conversion tools, has added the highly requested capability of paging Polycom phones to tw…
911 ETC Announces Avaya Interoperability
911 Emergency Telecom Company (911 ETC), has announced that CrisisConnect for VoIP is compliant with certain unified communications solutions from Avaya.
Toshiba Combines Call Control and Contact Center on New Virtual Server Platform
Toshiba America Information Systems Inc., Telecommunication Systems introduces the IPedge Virtual Server, a new virtualized software-only version of the company's IPedge business communications system that allows IPedge to co-reside with Toshiba's co…
TMC Awards VirtualPBX With 2015 Unified Communications Product of the Year
Companies that provide hosted PBX services allow businesses to thrive without the capital and operational expenditures of legacy systems. TMC, a global, integrated media company, has recognized VirtualPBX for its Anywhere Plans with the 2015 Unified …
Digium Announces Annual Pinnacle Award Winners to its Channel Partners
The IT ecosystem consists of suppliers and users coexisting with mutual dependency in order to survive. Alliances, channels and partnerships are formed with a network to bring everyone together and improve the development of customer, employee and ve…
SIP Trunking Week in Review: Mitel, Vodafone, Voxox
Session initiation protocol (SIP) trunking is one of the biggest new technologies to emerge lately. It's catching on with a lot of businesses out there as a way to improve communications and even help the bottom line. With so many new developments la…
VoIP Supply Granted Digium 2015 Direct Marketing Partner of the Year
VoIP Supply announced this week that it has successfully gained the honor of 2015 Direct Marketing Partner of the Year from Digium, the open-source telephony system provider.
Tiger 2020 Pro Verified to Work with Cisco's Unified Communications Manager
Tiger Communications, a provider of telephone call management solutions for the enterprise market, recently announced that its Tiger 2020 Pro product has been verified as fully interoperable with the Cisco Unified Communications Manager 10.5. The tes…
NEWT One Business SIP Trunking Offers Simple Upgrade for Business
Not every business out there has embraced session initiation protocol (SIP) trunking as a way to improve communications and, potentially, save money at the same time. But for those businesses who would like to, but are unsure about how to go about it…
ABP Expands Distribution of Snom IP Phones
Snom Technology, a German manufacturer of Voice over IP (VoIP) telephones based on the Session Initiation Protocol (SIP) standard, recently announced the expansion of its partnership with ABP Technology, a global distributor of IP technology solution…
InGate Companion Systems Bolster CentralTouch's UC Contact Center
For contact centers these days, the rush is in improving technology and trying to land a competitive advantage. There have been plenty of technology firms willing to step up and attempt to sell shovels in this gold rush. CentralTouch Technology's Web…
New Session Border Controller to be Unveiled by Patton
Small-to-medium businesses (SMBs) want the same access to IT as large enterprises, but in the past, the capital and operational expenses of on-premises infrastructure restricted them from deploying the best available solution. Today SMBs can access v…
Italtel Forms Partnership With NTT Communications to Increase Arcstar UCaaS Presence in Europe
New information and communications technologies (ICTs) are continuously changing the way we live and work. With each evolution, new levels of efficiency and productivity are introduced, especially in the workplace. One of the technologies driving thi…
Voxox Makes Cloud Phone Available for White Label, OEM Use
Voxox, a cloud-based unified communications (UC) provider, has announced that it has made its Cloud Phone available to mobile carriers and original equipment manufacturers for rebranding.
Vodafone Partners with Secusmart to Develop Advanced Call Encryption App
Secusmart, a recently-acquired subsidiary of Blackberry Limited specializing in mobile device security solutions, has entered into a collaboration with Vodafone Germany to develop the new Vodafone Secure Call application. Vodafone is a global provide…
Zultys Cloud Services Offers Wholesale or Retail Opportunities
Unified Communications (UC) solution provider Zultys continues the evolution of its MXvirtual solution through its introduction of a new sales model for channel partners to select from when selling the Zultys solution as a hosted/cloud service.
Alteva Partners With Level 3 To Offer True UC Solutions
Alteva has long been recognized as one of the top providers of hosted Unified Communications in the world. The company took another step toward truly being the king of the hill through a new partnership with Level 3 Communications, a Fortune 500 comp…
Mitel Continues Pac-Man M&A Strategy, Gobbling Mavenir Systems
Mitel continues its acquisition expansion strategy, adding Mavenir Systems to its portfolio with an announcement at Mobile World Congress on March 2, 2015. Mitel will pay around $560 million for Mavenir, giving the company a footprint into the mobile…
SIP Trunking Week in Review: Snom, Toshiba, Endstream
Another big week for session initiation protocol (SIP) trunking left a huge quantity of news in its wake, and that means a great many new possibilities to consider as we go into not only a new week, but a new month. We'll have a weekend between the e…
Net2Phone to Launch Channel Partner Program
VoIP telecommunications product provider Net2Phone recently announced the launch of its new channel partner program which will offer benefits and support to partners that sell the Net2Phone Office suite.
Future Hosting to Provide Asterisk VoIP and PBX Hosting Plans
Future Hosting, a specialized VPS hosting and SaaS application hosting provider, has announced it is making a new range of Asterisk VoiP and PBX hosting plans for business telecommunications.
Birch Communication Upgrades TotalCloud PBX Platform
The ability to scale and be flexible enough to adapt to any market condition is an essential component in today's communication solutions for businesses. Not being able to make these changes as needed when the market warrants it, can hinder the organ…
Glowpoint's New Hybrid Videoconferencing Service Automates Virtual Meetings
In a move designed to make videoconferencing and collaboration available to the broadest range of workers and users, Glowpoint has rolled out its new Hybrid Videoconferencing service. The solution is meant to be broad and can accommodate a variety of…
MVNOs Get Fixed-Mobile Convergence Boost from Centile Telecom Applications
Times have seldom been both so exciting and so terrifying for the mobile virtual network operator (MVNO). With mobile networks taking on a staggering new degree of importance throughout much of the world, and many subsections therein, there have neve…
GL Communications Launches Enhancements to SIGTRAN Protocol Test Suite
GL Communications, Inc., a provider of monitoring and analysis equipment for TDM, Wireless, IP and VoIP networks, recently launched enhancements to its SIGTRAN Protocol Test Suite of SIGTRAN protocol analysis and simulation tools. This product suite …
Endstream Launches Messaging Network, Services
Facilities-based VoIP service provider Endstream Communications was at ITEXPO Miami last month promoting its new SMS network and related services. Endstream CEO Erik Levitt spoke on camera with TMC's Erik Linask to provide details.
Cradlepoint's Parallel Networking Solutions Offer Security and Flexibility for the Distributed Enterprise
The slew of recent big name security breaches has caused many retailers to pull back when it comes to their Internet connectivity. Giant retailers like Walmart that once had multiple points of access in each of their storefronts have yanked the plug,…
Toshiba's Business Telephone Solutions Available on PEPPM
Public contracts are a vital piece to the bottom line of many large enterprises. Because these organizations often times sign multiyear contracts, and the brand is used by tens of thousands of people, it is a great source of revenue and brand recogni…
IPGENIE Launches Version 3 of UC Platform
IPGENIE, manufacturer of a popular voice over broadband unified communications (UC) platform, recently announced the upcoming release of the latest version of its platform. Launched in 2010, the solution allows businesses to route calls over the Inte…
BroadSoft Earns Market Leadership Award for Latin American Region
BroadSoft recently announced that it received the 2014 Market Leadership Award from Frost & Sullivan for the Hosted/Cloud Internet Protocol Telephony market in the Latin American region. This market has a lot of untapped potential, since it is expect…
MegaPath Selected by Nevada Virtual Academy for Hosted Voice and Data Services
The virtualization of IT services is allowing organizations to access a wide range of solutions from virtually anywhere at any time. Whether it is software, platforms, infrastructure or other IT services, this type of accessibility lowers the capital…
New Round of Investment to Boost Product Development for Snom
Snom Technology AG, developer and manufacturer of IP telephones headquartered in Berlin, has announced it has received funding for the expansion of its technology from HeidelbergCapital.
SIP Trunking Week in Review: 8x8, NetGen, Vertical Communications
The field of session initiation protocol (SIP) trunking is one that's commonly in flux. It's been around for quite some time, but even now it's adding new developments and making itself better in the attempt. This week, meanwhile, proved no different…
One in Three SMBs Have New Tech Plans For 2015
Looking at the overall environment, it would be easy to suggest that most small and medium-sized businesses (SMBs) mean to rein in spending on virtually every front and hope that it's possible to just survive until things get better. But according to…
Vertical Communications Acquires CT Innovations
Vertical Communications, a provider of business communication software and solutions, has announced that it has acquired CT Innovations (CTI) a provider of voice and data solutions.
Innovative Systems Adds Three Cortelco Models to ACS Software
Innovative Systems, a provider of telecommunications solutions for the Independent Communications Market, announced that it has added the Cortelco SIP Phone brand to its Automated Configuration Service (ACS) software, part of the APMAX IP Multimedia …
NetGen's Compact Wireless PBXs Offer Major Functionality at a Low Price Point
Who needs an expensive, complicated PBX-based phone system when you can get all the same functionality in one reasonably price wireless PBX? The answer is pretty much no one, and NetGen Communications, a spinoff of longtime FoIP company Commetrex Cor…
8x8 Offers 'Performance Assured' SLA for VoIP Quality/Uptime
8x8, a unified communications systems provider, recently announced that it is pushing the boundaries of service availability and voice call quality with a new service level agreement (SLA) that it will make available to select enterprise customers.
DECT as High Quality Wireless Solution for Enterprise Voice
With so much attention paid to smartphones, tablets and other mobile devices that connect to macro cellular networks and Wi-Fi it is hard to remember that there remains a robust category for devices that do not leave the confines of the enterprise, o…
Sangoma Schmoozes and Talks UC and SBCs for SMBs at ITEXPO East
Only days after IP hardware and software components provider Sangoma Technologies closed its deal to acquire Schoomze, the primary developer of FreePBX and the manager/sponsor of that open source project, TMC Group Editorial Director, Erik Linask at …
8x8 Goes For Brass Ring with 'Industry First' VoIP SLA Guarantee
Service-level agreements (SLAs) have been part of the industry for quite some time now. Particularly useful for cloud-based operations and the like, an SLA simply guarantees a certain level of service, whether measured in availability, in uptime, or …
Grandstream Highlights 2014
Phil Bowers, Global Marketing Communications Manager at Grandstream Networks, sat down with TMC at the recently concluded ITEXPO and talked about the exciting things that happened for the company in 2014 and upcoming innovations.
SIP Trunking Week in Review: snom, Digium, inGate, ITEXPO
It's been yet another busy week in the world of SIP trunking. Here are some of the top stories we've been covering this week.
Xorcom Updates TwinStar
Xorcom is well known as a one-stop-shop for customer telephony offerings. The privately-held manufacturer of IP-PBX business telephony solutions offers products that are based on the Asterisk open source platform and its TwinStar high availability so…
Telinta Announces DECT Phone Deal with Uniden at ITEXPO
Internet telephony service providers (ISTPs) today are facing increasing demand for IP-based communication systems and equipment from customers. IP telephony serves as an incredibly cost effective and feature-rich alternative to traditional wireline …
InGate: WebRTC is Work in Progress
InGate is probably best known as a leader in designing and developing Sessions Border Controller (SBC) and firewall technology, carrying with it the goal offer everyone the opportunity for global person-to-person real-time communication. One of the p…