From the SIP Trunking ExpertsHome
SIP Trunking Week in Review: Digium, Star2Star, ShoreTel
The session initiation protocol (SIP) trunking market made some serious moves this week, and everywhere you looked, something was emerging, changing, or just plain old demonstrating the sheer power this market had. A market this purely volatile meant…
Sangoma Announces Express for Lync
Sangoma Technologies has announced a new product, Express for Lync, which allows small businesses to take advantage of Lync and Skype for business.
Callagenix Introduces Small Business Hosted VoIP Plans
With minimal startup costs and easy setup, it's easy to see why hosted VoIP appeals to small businesses. Callagenix is attempting to make it even easier for small businesses to migrate with its own hosted VoIP service.
MegaPath Provides Admiral Beverage with Hosted Voice and Unified Communications
If organizations don't take advantage of existing UC solutions available in the marketplace, the efficiency BYOD initiatives introduce can have low or negative ROI. This is especially true for companies that have multiple locations and thousands of e…
Comings & Goings: Corrales Becomes New Senior VP, Product at ShoreTel
ShoreTel recently announced that it had named Eugenia Corrales its new senior vice president, product. Corrales has a lengthy experience working in various roles at several different Silicon Valley-based companies. Her hiring comes at a time when mos…
The Secret of the North American IP/UCC Market is All in the Product
There's an old principle in marketing circles known as the Four P's of the marketing mix: Product, Price, Place, and Promotion. Some amp it up a bit to the Seven P's, adding Packaging, Positioning and People. When it comes to the North American marke…
Voice Core Revenues to Grow to $5 Billion by 2019
Dell'Oro Group has announced in a new report that spending in voice core key growth segments will reach $5 billion by 2019.
Frost & Sullivan Recognizes Star2Star as a Top 10 Provider in Recent Report
One of the companies providing comprehensive and scalable cloud communications solutions was just recognized by Frost & Sullivan as a Top 10 Provider for user-based market share in its North American Hosted Telephony and UCC service market report.
PostCy Data Center Pushing SIP Trunking & DID Solutions
The development of information and communications technologies (ICT) has introduced a global marketplace in which virtually any location can be a source of competition. This means even a developing country can be a tech hub providing a wide range of …
Comings & Goings: David Beagle to Become Fonality's VP of Channel Development
Fonality announced recently that it hired David Beagle to be its vice president of channel development. Beagle brings a strong background to Fonality with years of experience in communications as well as channel and partner development.
The End is Near for Voicemail
PBX hacking affects companies both large and small but can be especially damaging to small businesses. Last year, hackers broke into the phone network of a small architecture firm and routed $166,000 worth of calls from the firm to premium-rate telep…
CounterPath Nets $800,000 Softphone Deal with European Mobile Carrier
CounterPath, a provider of Over-The-Top (OTT) has announced that a major European carrier has selected CounterPath's Bria Mobile Edition softphones.
A Big Drop Ahead for the Enterprise Telephony Market
It may not be the kind of news that some want to hear, but the recent revelation from Dell'Oro Group is not without its beneficiaries: the enterprise telephony market is set for something of a fall, down to $8 billion in 2019.
Digium Announces Switchvox Cloud 6.0
Digium, the creators of the popular open source VoIP PBX Asterisk, have announced a new low-cost metered version of its Switchvox Cloud 6.0 Communications (UC) system.
SIP Trunking Week in Review: Linx Networks, SolveForce, Polycom
Another huge week in the session initiation protocol (SIP) trunking field brings with it plenty of news, and plenty of things to consider for the upcoming week ahead. But we've got two things wanting before that new week arrives: we can't go into a n…
Quiq Infotech launches Ringr VoIP App
A startup in India, Quiq Infotech, has announced the release of a new mobile app called Ringr that offers high voice quality over low bandwidth connections.
Comcast Business Turns to SIP Trunks to Step Up Voice Portfolio
It seems as though ever since Google Fiber made its first appearance, there's been something of a rush among incumbent Internet service providers (ISPs) and communications service providers (CSPs) to provide more and better services. Whether it's to …
The ATIS and SIP Move Closer to IP-Based Network to Network Interface Technical Specification
Even though IP-based communications is rapidly replacing traditional landline phones, interconnection between service providers almost always takes place over the public switch telephone networks (PSTN). Every carrier has to interconnect with every o…
Polycom Announces New Desktop Phones for the Entry-Level User
Perhaps the greatest thing about the session initiation protocol (SIP) trunking market is that it's a market that is, in a lot of ways, still just getting started. There are still plenty of firms out there thinking it's a good idea to get in, and mak…
How to Realize Huge Cost Savings by Replacing 1-800 Numbers
WebRTC - real-time communications directly in Web browsers - is coming. The standardization in IETF and W3C is being finalized, and telecom companies, other service providers, and product vendors are accelerating their development and offerings.
Broadsmart Joins Panasonic's SIP-Hosted Partner Ranks
The rise of session initiation protocol (SIP) trunking for businesses-and even sometimes for individuals-out there is changing a lot of the communications market as we know it today. There are even plenty of changes within the SIP trunking market its…
SolveForce Expands Business VoIP and Ethernet into Denver
SolveForce, a company designed to simplify business communication, announced it will be servicing the Denver, Colorado area as it continues its nationwide expansion of Ethernet and business VoIP services.
Industry's Reaction to DoT VoIP Regulation Recommendations
Sixty-two percent of respondents to a recent 451 poll indicated plans to consolidate their IT infrastructure to accommodate power and/or space availability, with another 41 percent planning to use off-premises cloud service providers.
Linx-Networks Announces VoxSmart Call Recording Partnership
Trading floor systems integrator Linx-Networks has announced that it is teaming up with mobile call recording software maker VoxSmart to meet new regulations in Europe.
SIP Trunking Week in Review: OnSIP, Nectar, Jive Communications
It's been another great week for session initiation protocol (SIP) trunking, fellow watchers of this great technology front, and we had plenty of news to tackle in the meantime. With all this news afoot, it's easy to miss the forest for the trees, so…
Ooma Optimistic About Future Growth
Getting a company to the point of profitability is a Herculean task, especially when the goal of that startup is to revolutionize phone services-and especially when the competition roster includes names such as AT&T and Verizon Communications. These …
Reliance Jio Said to be Considering VoIP License, Free Calls May Not Follow
Net neutrality isn't just an issue for the United States, as reports suggest that the government of India is also looking to uphold such principles as well. With that in mind, word recently emerged about Reliance Jio's plans to pick up a new license,…
VoipNow Mobile 2.0 Includes Security Feedback and HD Audio
A smartphone can now deliver video conferences, text, voice and IP telephony. The launch of VoipNow Mobile 2.0 by 4PSA promises to improve on these features by increasing employee mobility while still providing a robust secure platform.
Jive is on a Roll and Taking FonAngle Along
Jive Communications, provider of enterprise communication solutions, has been gaining momentum of late. A few months ago the company began its foray into the enterprise messaging app space by unveiling Jive Chime, compatible with iOS and Mac OS, Andr…
Olea Announces ezLINC IP PBX
Olea Networks has announced ezLINC, what it says is the latest generation of its IP PBX for local and long distance communications solutions.
Looking for Better Costs on New Deployments? ShoreTel Has Some Great News
Every company would like to save money where ever it happens to be possible, and why not? Saving money boosts profitability, as long as revenues stay relatively static, and even if revenues drop a bit, cutting expenses keeps the profit margins static…
The Surge of Global Video Content Demands a Network Shift
Globally, consumer Internet video traffic will be 80 percent of all consumer Internet traffic in 2019, up from 64 percent in 2014, the most recent figure available. The sum of all forms of video-TV, video on demand (VoD), Internet, and P2P file shari…
Pricing & Subscription Plans Top Customer Concerns for Telecom Service in Singapore
A recent Frost & Sullivan study of the telecommunications service provider landscape in Singapore offered up some highly noteworthy points, including just what it is that customers are looking for in telecom services in the country. That in turn is l…
Nectar Brings Bongiovi on Board to Improve UC Audio Quality
Unified communications (UC) software provider Nectar Services and digital audio processing software developer Bongiovi Acoustics have announced their intention to collaborate with the goal of improving audio quality monitoring delivered through Necta…
OnSIP Unveils Queue Video, Several Other Advancements
There was once a bit from the Canadian comedy troupe "The Kids in the Hall" known as the "Flying Pig" sketch. The title character entertained people waiting in life's many lines, like at an ATM for example. But phone systems don't have a Flying Pig t…
SIP Trunking Week in Review: Innitel Telecom, Virtual PBX, HeyWire
With the holiday weekend gone, and all of us back to work in the fullest of senses, session initiation protocol (SIP) trunking is still a big part of a lot of thoughts out there. More companies are realizing the value of getting away from the old mod…
Orange Business Services Partners with Tata Communications to Increase Footprint in India
India represents 17.5 percent of the global population at an estimated 1,267,401,849 people as of July 1, 2014. Ranking second only to China in the list of countries by population, India is seen by many as the next China. It has the same economic gro…
Smartphone Addiction Drives SBCs in the Enterprise
Mobility is an increasingly important part of today's workforce, spurring the rise of the borderless office and flexible working environments. It's also spurring the bring-your-own device phenomenon and creating headaches for office networking, as or…
Four Tips for Building a Well-Rounded VoIP Infrastructure
The "bad outdated era" of traditional telephony is over. Traditional lines have been completely replaced with Voice over IP (VoIP), which is far beyond just the cheaper replacement for legacy voice services. The straightforward appeal of VoIP, i.e. c…
VirtualPBX Softphone App Receives the 2015 Innovation Award From TMC
. As wireless broadband deployments continue to increase with 4G/LTE, and smartphones become more powerful, mobile is overtaking all other computing devices. The result has been a market that is pushing companies to introduce innovative services desi…
Click-based Dialing: Taking the Dialing Out of 'Smiling and Dialing'
There can be no doubt in this day and age about the degree to which Voice Over IP, or VoIP, has affected the call center industry. Taking call center operations into the cloud has resulted in enormous gains in efficiency, call volume, and overall cal…
SIP Trunking Week in Review: Allworx, Ingate Systems, Office Technology Group
While many minds out there lightly turn to thoughts of barbecues, sports, and a little good old fashioned downtime with a holiday weekend, the session initiation protocol (SIP) trunking market this week showed more sizzle than a grill full of hot dog…
Airtel Uses National Superstars to Bolster Telephony Services in Growing Market
As competition among service providers becomes cut throat, and as VoIP continues to proliferate, telcos are diverting their gaze to establishing a foothold in developing markets. Nigeria, a nation of approximately 173 million, is one such market, and…
Want VoIP But Don't Have the Bandwidth? Call in a Ringr
Voice over Internet Protocol (VoIP) service has gained plenty of ground in the last few years, and some reports suggest the VoIP services market is set for strong growth up to about 2020, when predictive capabilities start to buckle a bit. But as str…
Office Technology Group to Offer VoIP Service
Office Technology Group is a provider of communications services throughout the Milwaukee and Appleton, Wisconsin. areas. Its most recent announcement concerns the launch of its new hosted VoIP service which seeks to free area businesses from the str…
VoIP Services Market Poised For 'Strong Growth' Across the Board
Casual observers of the voice over Internet protocol (VoIP) services market know that it's been on the rise for some time, as businesses and individual consumers alike discover the value of placing long distance and international calls over the Web a…
On Premise or Hosted PBX: Which is Better VoIP Choice for Business
Telecommunication has an irreplaceable importance for the businesses. It is so important to some businesses that they have to provide a dedicated telephone extension to almost every employee to connect with each other. Private Branch Exchange (PBX) i…
Ingate Systems Unveils Big New Changes for Its Products
There's an old saying that the only real certainty is change, and for businesses, that's a particularly big point. Even businesses at the top of a particular game like Ingate Systems have to change or risk losing ground to competitors prepared to mak…
Allworx Introduces Third Generation IP Phone System, Allworx Connect
Allworx has officially introduced its third generation of IP phone systems, the new Connect series for small and mid-sized businesses. Connect systems incorporate a faster processor, and in combination with the company's latest System Software 8.0, c…
SIP Trunking Week in Review: Plivo, Excelocity, SolveForce
The call for session initiation protocol (SIP) trunking materials has never been quite so strong, and this week, we got a good look at why. With a host of new products and services emerging, there's plenty of news to keep track of. Figuring out how t…
StentofonBaudisch Door Stations to Work with Grandstream Video Phones
Tech manufacturers StentofonBaudisch and Grandstream Networks are teaming up to combine the power of IP door cameras and video surveillance.
BQ Taps Interoute to Bring in Unified Communications
Many companies these days are either considering bringing in a unified communications (UC) system or have already done so, with very few remaining with the standard phone system for anything more than local operations. One such major firm making the …
XOP Networks' Universal Service Node Platform Supports Virtualized Conference Bridge Delivery
XOP Networks, a company that specializes in simplifying the transition of value added services from legacy circuit switched networks to VoIP based packet switched networks, has announced that its Universal Service Node (USN) can now run virtualized i…
World Telecom Labs Creates White-label Mobile VoIP App
World Telecom Labs (WTL) has announced that a major mobile carrier in the United Kingdom is using its VoIP switches to build a VoIP app to rival Over-The-Top (OTT) apps like Skype.
SolveForce to Offer VoIP SIP Services in New York City
SolveForce, provider of telecommunication services, has announced it is making the process of finding VoIP SIP services much easier for its customers in New York by expanding in the city.
DSP Group, Excelocity, SGW to Create Private Label ATAs and VoIP Gateways
DSP Group, Excelocity, and SGW-all enterprises that operate in the electronics, networking, and computing markets-have announced their intention to join forces to create analog telephone adapters and multiport voice-over-IP gateways as private label …
WOW! SIP Trunking Certified in 80 Percent of North American Market
WOW!, a business known for its IP-based voice, data, and cloud-based services, also has its own business certification program that assures enterprises are able to use WOW! SIP trunking without complication. The company's latest announcement shows th…
First Interconnected VoLTE Network Launches in South Korea
The GSMA has announced that the first interconnected VoLTE network has been launched in South Korea.
"The commercial launch of interconnected VoLTE services across South Korea's three operators is a huge milestone for our industry and we congratul…
Plivo Readies SIP Trunking Offering
Plivo, which sells an API platform that abstracts carrier network resources, is working on an offering that delivers enterprise SIP trunking with a global footprint, co-founder Venky told TMCnet last week at Call Center Week. The service, which enabl…
SIP Trunking Week in Review: Securus Technologies, Dialogic, Sangoma
What a week it was for session initiation protocol (SIP) trunking; with a wide variety of new products and services coming out in the field, there was plenty to keep track of. Spotting the biggest events in the week isn't always simple, but we have j…
Personalization in Enterprise Mobility
The reigning trend in consumer technology? Personalization. From the wristband holding your wearable device to the speaking voice in your connected fridge, the next wave of technology is distinctly customizable. Consumers are hunting for products tha…
Sangoma Technologies Announces SBC 2.2
Sangoma Technologies makes both communications hardware and software for all sizes of enterprises. This includes session border controllers (SBCs), gateways, call center software, and support for unified communications applications such as Microsoft …
Grandstream Networks Announces New Video Conferencing Platform
With VC services now readily available, hardware manufacturers started producing devices that could capitalize on the flexibility of IP service. Grandstream Networks is one of the companies, and it has introduced a new VC system, the GVC3200, with mo…
IHS Report Predicts Growth for Enterprise SBCs Through 2019
A recent report from research group IHS shows that the demand for enterprise session border controllers (eSBC) has risen substantially over the past year and that the market is poised for growth through at least 2019. However, there is some concern t…
Sennheiser, 888VoIP Get Together on New Headsets for VoIP
Most of the time, when people think about voice over Internet protocol (VoIP), it's the software that's considered, and with good reason. After all, VoIP is largely a software-based endeavor, and it's where most of the features involved in a VoIP pac…
Dialogic, T38Fax.com Announce Interoperability
Many businesses are upgrading their phone systems to VoIP, but an old technology is coming along with them: fax. Dialogic, a major provider of VoIP software, and T38Fax.com have announced successful interoperability testing between Dialogic's Brooktr…
Securus Technologies Has Most of its Customers on its Secure Calling Platform
It may not be an issue that strikes people as important, but making provisions for prisoners to call home has been shown to be a very valuable help to society. It lowers recidivism rates and improves prisoner behavior, or so it's said. To that end, S…
Broadvoice's Unified Communications Suite Steps Up Cloud PBX, Enterprise Communication
A new development from Broadvoice recently landed as the company launched its Unified Communications Suite, a set of tools designed to make communication a bit easier and improve the cloud private branch exchange (PBX) concept as well.
VoIP Spurs Dutch Fixed-Line Telephony, For Now
The Dutch fixed telephony market grew subscribers by 0.5 percent during the first quarter of the year, reflecting continued uptake of VoIP. But the market expansion will be unsustainable.
SIP Trunking Week in Review: Birch Communications, SoTel, Patton Electronics
It's been another week of big news and big developments in the field of session initiation protocol (SIP) trunking, and there was no shortage of new ground to cover. With all this news to cover, the forest can sometimes get lost in the trees. It's al…
3CX, G12 Communications Get Together Following Interoperability Testing
The results of interoperability testing can be some of the greatest bits of news As they represent new opportunity for both users of certain technologies and for the technologies' creators as well. One such item emerged as 3CX and G12 Communications …
8x8 Receives a US Patent for Virtual Telephone Extension
Since it was founded in 1987 by Dr. Chi-Shin Wang and Dr. Y.W. Sing, 8x8 has been awarded 107 United States patents, and one of the results of this innovation is a customer base of more than 40,434 businesses as of October 2014. The company has annou…
Dutch Telephony Market Being Driven by VoIP
Even though the traditional phone has served us well for more than a century, individual consumers and businesses are abandoning the platform for wireless and IP telephony in droves. However, the infrastructure that is in place is being repurposed to…
ANPI Introduces VIP Receptionist
ANPI VIP Receptionist is new console designed to make fielding UC interactions easier for frontline employees.
Patton Electronics Release New SmartNode SBC and VoIP Gateway
IP telephony hardware provider Patton Electronics recently announced the availability of its new SmartNode 5570 ESBR T1/E1/PRI enterprise session border controller and SmartNode 4170 T1/E1/PRI VoIP gateway.
The PBX Has Evolved
Investing in SIP solutions gives businesses the comfort of knowing that their UC network and applications are future-proof, fully scalable, and affordable. IP PBX solutions can also vary in size and price, including upfront purchase price as well as …
Birch Communications Emphasizes Mobile Workforces with Update to Communicator App
Birch Communications, a provider of communications, network and cloud services, is catering to the mobile workforce trend with a new release of its Communicator app. The app, which extends functionality of the company's TotalCloud PBX solution to rem…
SoTel Acquires Teleswitch's Latin American Operations Business Unit
The global economy is becoming more interconnected with each day that passes, and organizations that spread operations around the world will always be in need of reliable, comprehensive communications solutions. SoTel Systems, LLC, a pioneer of Voice…
SIP Trunking Week in Review: IVR Technologies, Mitel, MASS Communications
Session initiation protocol (SIP) trunking never sleeps, and as more businesses discover this platform's value in developing communications, it's clear that it won't let up any time soon. There were plenty of new developments this week, and with the …
Wheelings & Dealings: BroadSoft Buys mPortal
BroadSoft, the company known for outfitting service providers like the telcos with unified communication software, has acquired mobile software company mPortal. Financial details of the deal were not disclosed.
The Cloud Slows PBX Sales for Second Consecutive Year
The cloud has officially had a disruptive impact on enterprise PBX and unified communications (UC) sales, according to new research from IHS Infonetics. The company found that global enterprise PBX revenues were down six percent in the first quarter …
Mitel Acquires TigerTMS for Expansion in Hospitality Market
Enterprise and mobile communications provider Mitel recently announced that it has acquired TigerTMS - a company which provides software for the hospitality industry.
Yonkers Upgrades to a VoIP Network
City residents increasingly expect the process of contacting their municipal government to be convenient and reliable, but many find a network stuck with outdated technology that cannot meet steadily rising traffic demands. A major inhibitor to deplo…
IVR Technologies' Talking SIP Mobility Offers New Services, Billing Options
Just recently, we had a look at how value-added services were likely to prove a golden ticket to bringing revenues back to mobile providers. Though the idea of it was likely to prove good news enough for many providers, the brass-tacks of such a plan…
Six UC and IP Telephony Pitfalls That Ruin ROI
Acquisitions, new technologies, and emerging data needs have skewed a once-familiar technology landscape. With such drastic changes in recent years, finding an effective solution to grow and evolve with your company can be daunting. Like all jungles …
SIP Trunking Week in Review: VoIP Supply, GL Communications, ShoreTel
For much of North America, it was a holiday week. But even with a day off, it wasn't near enough to shut down the flow of news in session initiation protocol (SIP) trunking. A shortened week still meant plenty to cover, and with a more normal weekend…
VoIP Supply Launches Grandstream GXP1628 IP Phone
VoIP continues to grow its portfolio of next generation SIP endpoints with addition of Grandstream GXP1628 IP Phone.
Cambium Networks Introduces C3 VoIP-200 for Cable Triple Play Providers
The main reason these cord cutters opt for Internet TV, using both legal and pirated means, is that they say the price of cable packages is too high. Dish Network has even gotten in on the cord-cutting trend with Sling, offering popular channels like…
Three Must-Have Features for Your Network Emulator
Few things are more frustrating than having to delay bringing a product to market due to a gap in your test planning. After all, the testing process is the time to make adjustments-not to realize that you lack the sufficient tools for gaining a thoro…
Ooma Office Business Promoter May Mean More Customers for Small Business
Small businesses, particularly in the early days, live and die by the ability to land customers. Inbound customer calls are a great way to do this, but even getting people interested enough to make the call can be a tall order. That's where Ooma step…
ShoreTel & Government Agencies Prove Winning Combination
Most every company has a market of choice, one that provides ongoing results that help keep the business afloat. For the corner ice cream shop, it's the youth market. For the sports car maker, it's young single professionals. For ShoreTel-a provider …
Carrier VoIP and IMS Market Continues to Expand Globally
IHS, a research firm that serves a range of industries with information and analysis to support businesses' decision-making process, recently published its IHS Infonetics Service Provider VoIP and IMS Equipment and Subscribers report to provide insig…
VoIP Services Market on 12-Figure Track by 2020
A new report from Transparency Market Research is telling us all something that we already knew, but likely didn't know to its full extent. The report in question spells out just how big the voice over Internet protocol (VoIP) services market will be…
New Network Stress-Testing Solution Announced
GL Communications has announced a solution to stress-test networks with bulk-call generators using its Message Automation and Protocol Simulation (MAPS) platform.
VoIP Supply Announces the Availability of Grandstream VoIP Resellers Demo Kit
Even though the Internet and e-commerce have forever changed how we buy and sell products, people still want to see, touch and try the items they want to purchase. That is why brick-and-mortar stores are still outselling digital outlets despite the f…
SIP Trunking Week in Review: IntelePeer, Net2Phone and More
A holiday weekend may be approaching, but that didn't put a damper on the flow of news in session initiation protocol (SIP) trunking. No, this week carried on much like any other, and a substantial slug of news was the hallmark of the week in SIP tru…
Arkadin to Use Local Phone Numbers from Voxbone to Reduce Conferencing Costs
Voxbone recently announced that Arkadin would incorporate the former's virtual local phone numbers into its conferencing services. The move will allow Arkadin to save money on the costs of using traditional carriers for conferencing access. It also s…
PayNearMe and Telinta Partner on Payment Portals
PayNearMe a company that works in the electronic cash transaction network, as well as Telinta a global leader in the cloud based VoIP switching and billing field have announced a new partnership earlier this week. Customers of the Telinta telecom ser…
TalkTalk Business Picks Up tIPicall to Help Drive VoIP Push
The rise of voice over Internet protocol (VoIP) service has opened up a great many opportunities for new business to rise, and session initiation protocol (SIP) trunking has been often seen right alongside it. To that end, it's not much surprise that…
Carrier IP Telephony Embraces a Software-Centric Future
Thanks to the adoption of Voice over LTE (VoLTE) and VoWi-Fi (Voice over Wi-Fi) services, the carrier IP telephony market is moving to a software-centric investment model, as operators look to virtualize their infrastructure for more agile service re…