From the SIP Trunking ExpertsHome
Trapp Technology Adds New VoIP Service with DOTVOX
Trapp Technology, provider of IT, Internet, voice and cloud hosting solutions, has announced the launch of DOTVOX, a Voice over IP (VoIP) communications solution.
The Questions You Need Answered Before Selecting a VoIP Provider
As we move further into the 21st century, there is very little doubt that the business VoIP market is getting bigger all the time. With more companies joining the fray every day, the biggest question customers face is whether or not they are hiring t…
A Three-Peat for Crexendo's Cloud Business Phone System
Winning the same award, three years running, is no mean feat. That's just what Crexendo has done, landing the 2015 INTERNET TELEPHONY Excellence Award for its line of cloud business phone systems.
Cisco Sues HP for Alleged Breach of Contract
Cisco last week initiated a lawsuit against HP over a $58 million contract.
SIP Trunking Week in Review: Ingate Systems, Accenture, One Source Networks
This week was positively staggering in terms of news for session initiation protocol (SIP) trunking, so much so that even I was shocked by the sheer amount of news. With all that on hand, it's going to be tough to pick out the biggest, but since it's…
One Source Networks Makes Inc. 5000 List for Fifth Straight Year
One Source Networks (OSN) recently announced that it had been named to Inc. Magazine's list of the 5,000 fastest-growing private companies in the U.S. for 2015. This is the fifth straight year OSN has received such recognition.
Growth Seen in Session Border Controller and IMS Core Revenues
In addition to LTE networks being deployed to about 98 percent of the U.S., the rest of the world is quickly following suit as China and India are continuing their deployments. We are also seeing faster and more reliable Internet connections being es…
IHS Infonetics' SIP Trunking Scorecard Shows Both Stability and Change
When it comes to session initiation protocol (SIP) trunking, there are no shortage of options, and that can make choosing a provider difficult. That's where things like the IHS Infonetics SIP Trunking North American Service Provider Scorecard can com…
Google Hangouts 4.0 Adds More Calling Features and a New Look
With WhatsApp as one of the clear leaders in the market, Google Hangouts 4.0 has introduced new features to keep up.
Voxbone Gains Sponsorship from Vitruvian, Continues Growth in Cloud Communications Market
Voxbone, a provider of cloud-based Voice over IP (VoIP) services, is rapidly expanding its presence in the cloud communications market with sponsorship from Vitruvian Partners LLP, a European independent private equity firm focused on supporting inno…
Accenture Announces New Analytics Applications for Telcos
Accenture announced late last week that the company is launching five advanced analytics applications that will aid customers that are operating in the telecommunications industry. These applications will enable customers to make smarter, data-driven…
SolveForce Announces MPLS Expansion in Denver
SolveForce has announced that it is expanding its MPLS services in the Denver area.
BPO Provider Eliminates Outages with FatPipe's SD-WAN
FatPipe has announced that a major business process outsourcing provider has chosen its SD-WAN technology to improve the reliability of its global call centers.
Panamax Releases Carrier Self-Care Portal for iMax
Panamax, developer of the iMax telecom switching platform, recently announced the launch of its Carrier Self-Care Portal which provides a central control unit for wholesale VoIP.
Ingate Q&A: SIParator Line Enhancements & New Licensing Model
I recently caught up with Steve Johnson, President at Ingate Systems, to find out more about the company's latest SIParator Line Enhancements and hear all about the new licensing model being offered. The updates promise to bring ease and affordabilit…
Comings & Goings: Dialogic Taps Crank as CEO
The company announced today that Bill Crank, who has been involved in running the company since the recent exit of Dialogic's former president and CEO Kevin Cook, is the new top dog.
SIP Trunking Week in Review: Dialogic, Curse Voice, MyNetFone
When it comes to session initiation protocol (SIP) trunking, it's hard to stop the momentum this field has to offer. A host of new developments comes out almost daily, and we saw a whole slew of things happen this week. But with the coming of the wee…
Broadview Networks Teams Up with TBI
Broadview Networks, a provider of cloud-based communications and information technology services, announced it has entered into a partnership with TBI in order to leverage its resources and increase its customer base.
OGS to use Empirix Monitoring Solution as it Expands Data Network
Empirix recently announced that Ooredoo Global Services chose its monitoring solution to ensure delivery of high quality telecom service in the wholesale market. It also allows Ooredoo to consolidate different monitoring tools into a single environme…
Framework Acquires VoIP Synergy to Extend Cloud-Based Services
IT services company Framework Communications recently announced that it has acquired business telecommunications company VoIP Synergy.
Picking the Best Hosted PBX Go-to-Market Strategy
There is little doubt that most information and communications technology (ICT) capabilities are moving to the cloud, and for obvious and well-documented reasons relating to operational efficiencies and effectiveness and moving CAPEX to OPEX.
MyNetFone Changes the Game for Business Telephony Pricing
While there are plenty of options out there for anyone planning to look into a business telephony system to replace standard lines, there's one thing that always seems to be the same: the pricing model. Usually businesses end up comparing features to…
Curse Voice Seeks to Become Go-To Gaming Communications Platform
Curse announced recently that it had received $52 million in funding to be used to grow Curse Voice, its VoIP communications platform for online gamers. The company has demonstrated with previous games that participation increases when players incorp…
Telecom Fraud Shows No Signs of Slowing Down
A new study has just been released, with the aim to take yet another look at the billions that are being generated by those who are perpetrating Telecom Fraud. Industry analyst TransNexus released the study that found, in part that the premium-rate n…
8x8 Expands Asia Pacific Presence with CSG Partnership
Under this arrangement, CSG will serve as a channel partner for 8x8 with access to enterprise cloud communications solutions, including its award-winning Virtual Office and Virtual Contact Center solutions.
Fonality Launches Tool to Help Prospects Determine if They Meet Bandwidth Requirements for Cloud Phone Service
Fonality recently announced the availability of an online calculator for determining if a business has adequate bandwidth to move to a cloud-based phone system. Users follow a short step-by-step process to determine if they can use their current serv…
Easy on Hold Brings Custom Messages to Asterisk
Easy on Hold attempts to make the task of waiting on hold more informative and enjoyable. Its software can transmit custom messages and streaming audio to callers as they wait. Now it is available for the Asterisk open source telephony engine.
Dialogic is ADG LDI's Choice to Support Interconnection Voice Transport Services
Dialogic is a communications technology company that provides telecom infrastructure products and solutions to service providers and enterprise. Among others, Dialogic's products include media servers, gateways, softswitches, session border controlle…
SIP Trunking Week in Review: Verizon, CounterPath, FirstLight Fiber
What a week it was in session initiation protocol (SIP) trunking! We had all manner of news as updates and new products took center stage, and even the upcoming elections factored in as part of the rapid growth that we've seen in this market over the…
CivilGEO Uses Mushroom Networks VoIP Armor to Improve Remote Collaboration
One of the advantages of using VoIP and Unified Communications is that it allows remote employees to collaborate easily with one other. The downside is that it requires a reliable Internet connection to work. CivilGEO is one company taking advantage …
City of Yonkers Chooses InterCloud for New Communications Infrastructure
InterCloud Systems, a provider of cloud-based networking services, recently announced that it will provide Yonkers, New York with updated infrastructure for city officials to handle future communications operations.
UTStarcom Creates Virtual Gateway Labs Spin-off Company
UTStarcom, known for its provision of global communications infrastructure, recently announced that is has launched a spin-off company known as Virtual Gateway Labs (VGL).
Gartner Places Mitel in UC Magic Quadrant for Second Year in a Row
Gartner has placed the company as a "Leader" in its Magic Quadrant for the second year in a row. It's also the second in four months where the research firm has designated Mitel as a leader. In May, Gartner proclaimed Mitel a leader in UC in North Am…
pascom Completes Interoperability Testing with SIP Trunk Plus
IP-based private branch exchange phone system developer pascom recently announced that it has completed interoperability testing with SIP Trunk Plus, a session initiation protocol (SIP) provider based in the U.K.
WOW! Business Announces Master Agent Agreement with VentureGroup
Even if a company markets the services it provides in many different channels, it doesn't mean it will necessarily reach all of its potential customer base. As the number of providers in the same segment continues to increase, it becomes that much ha…
FirstLight Fiber Announces Credit Line Expansion
Facilities-based telecommunications provider FirstLight Fiber has announced that it has secured an expanded line of credit from GE Capital and Webster Bank.
For Keeping Customers and Bolstering Phone Numbers, MVNOs Turn to DIDX
Mobile virtual network operators (MVNOs) out there are having a tough time of things these days on some levels. There's a lot of competition out there and only so many numbers to go around. But ready to help drive these efforts is the equivalent of a…
Dialing Innovations Ready for Some Campaigning
A few years back, there was a video from the folks at JibJab called "Time for Some Campaignin'", featuring such familiar political faces as John McCain, Hillary Clinton, and eventual winner Barack Obama. Now, it's again time for some campaigning, wit…
CounterPath Updates Bria, Stretto for Desktop and Mobile
Unified communications platforms typically support some combination of voice, video, instant messaging, file sharing, email, and social media support. Of that grouping, instant messaging is becoming a frontrunner for productive organization that need…
Enterprise Users: Verizon Wireless Connected VoIP is Here
The value of voice over Internet protocol (VoIP) is well known; having the ability to make long distance or international calls at huge discounts, as well as having access to a variety of premium phone services often included in the base price is har…
SIP Trunking Week in Review: Noble Systems, Onvoy, Vertical Communications
Big news afoot this week in session initiation protocol (SIP) trunking, everybody, which means we've got a lot of ground to cover with this week's Week in Review coverage. There were new clients, new acquisitions, and plenty more to run down, so now …
Vertical Wave IP Adds Applications in the Cloud
Vertical Communications recently released new software for Wave IP, the company's lead telephony system for the small and mid-sized business (SMB) market and larger distributed organizations.
Telecom Equipment Sales Forecast to Increase in Five Years
As stated in a recently published forecast report, the expectation for the overall Service Provider Telecom Equipment market is that it will see substantial growth for the five year period ending in 2019, as compared to the previous five year period.
Empirix IntelliSight Gives Peerless Network New MaaS Options
When Peerless Network wanted to bring Monitoring-as-a-Service (MaaS) options to its customer base, it looked to Empirix to get the job done. Recently, Empirix announced that Peerless now has access to its IntelliSight solution, giving Peerless the ab…
Birch Communications Steps Up Its SIP Trunking Options with SIPconnect
Birch Communications was already well known around the United States for being a cloud services provider to businesses of all sizes. It also offered a line of network and communications services for those businesses. Recently, Birch announced availab…
Patton Extends Relationship with BroadSoft's BroadWorks
Patton Electronics is already known as one of the better companies when it comes to enterprise session border controllers. Now the company has announced that it has completed its testing of the next generation of the company's border controllers. The…
Cambium Sets Record for Longest Network Link
Cambium Networks has already made a name for itself as one of the top global providers of broadband network solutions. Now the company has announced it has set a new world record for the longest network link that has been recorded to date.
4 Tips for Effectively Delivering UC Quality & Performance
As ZK Research recently pointed out, current UC solutions are distributed systems made up of physical servers, virtual servers, IP phones that utilize shared networks, video end points, mobile devices, wireless networks and multiple applications. In …
Wheelings & Dealings: Onvoy Buys Broadvox, Creating Third-Largest CLEC by Rate Center
Wholesale telecommunications services provider Onvoy LLC intends to buy Broadvox LLC, the companies announced on Tuesday, for an undisclosed sum. According to Onvoy, the deal will enable it become the third largest competitive local exchange carrier …
Williams & Fudge Selects Noble Systems to Improve Student Loan Recovery
The student loan crisis has become one of the biggest issues affecting the U.S. economy. With the amount of debt estimated at more than $1.2 trillion, hundreds of thousands of students are facing financial uncertainty as they try to pay off their loa…
SIP Trunking Week in Review: Digium, Star2Star, ShoreTel
The session initiation protocol (SIP) trunking market made some serious moves this week, and everywhere you looked, something was emerging, changing, or just plain old demonstrating the sheer power this market had. A market this purely volatile meant…
Sangoma Announces Express for Lync
Sangoma Technologies has announced a new product, Express for Lync, which allows small businesses to take advantage of Lync and Skype for business.
Callagenix Introduces Small Business Hosted VoIP Plans
With minimal startup costs and easy setup, it's easy to see why hosted VoIP appeals to small businesses. Callagenix is attempting to make it even easier for small businesses to migrate with its own hosted VoIP service.
MegaPath Provides Admiral Beverage with Hosted Voice and Unified Communications
If organizations don't take advantage of existing UC solutions available in the marketplace, the efficiency BYOD initiatives introduce can have low or negative ROI. This is especially true for companies that have multiple locations and thousands of e…
Comings & Goings: Corrales Becomes New Senior VP, Product at ShoreTel
ShoreTel recently announced that it had named Eugenia Corrales its new senior vice president, product. Corrales has a lengthy experience working in various roles at several different Silicon Valley-based companies. Her hiring comes at a time when mos…
The Secret of the North American IP/UCC Market is All in the Product
There's an old principle in marketing circles known as the Four P's of the marketing mix: Product, Price, Place, and Promotion. Some amp it up a bit to the Seven P's, adding Packaging, Positioning and People. When it comes to the North American marke…
Voice Core Revenues to Grow to $5 Billion by 2019
Dell'Oro Group has announced in a new report that spending in voice core key growth segments will reach $5 billion by 2019.
Frost & Sullivan Recognizes Star2Star as a Top 10 Provider in Recent Report
One of the companies providing comprehensive and scalable cloud communications solutions was just recognized by Frost & Sullivan as a Top 10 Provider for user-based market share in its North American Hosted Telephony and UCC service market report.
PostCy Data Center Pushing SIP Trunking & DID Solutions
The development of information and communications technologies (ICT) has introduced a global marketplace in which virtually any location can be a source of competition. This means even a developing country can be a tech hub providing a wide range of …
Comings & Goings: David Beagle to Become Fonality's VP of Channel Development
Fonality announced recently that it hired David Beagle to be its vice president of channel development. Beagle brings a strong background to Fonality with years of experience in communications as well as channel and partner development.
The End is Near for Voicemail
PBX hacking affects companies both large and small but can be especially damaging to small businesses. Last year, hackers broke into the phone network of a small architecture firm and routed $166,000 worth of calls from the firm to premium-rate telep…
CounterPath Nets $800,000 Softphone Deal with European Mobile Carrier
CounterPath, a provider of Over-The-Top (OTT) has announced that a major European carrier has selected CounterPath's Bria Mobile Edition softphones.
A Big Drop Ahead for the Enterprise Telephony Market
It may not be the kind of news that some want to hear, but the recent revelation from Dell'Oro Group is not without its beneficiaries: the enterprise telephony market is set for something of a fall, down to $8 billion in 2019.
Digium Announces Switchvox Cloud 6.0
Digium, the creators of the popular open source VoIP PBX Asterisk, have announced a new low-cost metered version of its Switchvox Cloud 6.0 Communications (UC) system.
SIP Trunking Week in Review: Linx Networks, SolveForce, Polycom
Another huge week in the session initiation protocol (SIP) trunking field brings with it plenty of news, and plenty of things to consider for the upcoming week ahead. But we've got two things wanting before that new week arrives: we can't go into a n…
Quiq Infotech launches Ringr VoIP App
A startup in India, Quiq Infotech, has announced the release of a new mobile app called Ringr that offers high voice quality over low bandwidth connections.
Comcast Business Turns to SIP Trunks to Step Up Voice Portfolio
It seems as though ever since Google Fiber made its first appearance, there's been something of a rush among incumbent Internet service providers (ISPs) and communications service providers (CSPs) to provide more and better services. Whether it's to …
The ATIS and SIP Move Closer to IP-Based Network to Network Interface Technical Specification
Even though IP-based communications is rapidly replacing traditional landline phones, interconnection between service providers almost always takes place over the public switch telephone networks (PSTN). Every carrier has to interconnect with every o…
Polycom Announces New Desktop Phones for the Entry-Level User
Perhaps the greatest thing about the session initiation protocol (SIP) trunking market is that it's a market that is, in a lot of ways, still just getting started. There are still plenty of firms out there thinking it's a good idea to get in, and mak…
How to Realize Huge Cost Savings by Replacing 1-800 Numbers
WebRTC - real-time communications directly in Web browsers - is coming. The standardization in IETF and W3C is being finalized, and telecom companies, other service providers, and product vendors are accelerating their development and offerings.
Broadsmart Joins Panasonic's SIP-Hosted Partner Ranks
The rise of session initiation protocol (SIP) trunking for businesses-and even sometimes for individuals-out there is changing a lot of the communications market as we know it today. There are even plenty of changes within the SIP trunking market its…
SolveForce Expands Business VoIP and Ethernet into Denver
SolveForce, a company designed to simplify business communication, announced it will be servicing the Denver, Colorado area as it continues its nationwide expansion of Ethernet and business VoIP services.
Industry's Reaction to DoT VoIP Regulation Recommendations
Sixty-two percent of respondents to a recent 451 poll indicated plans to consolidate their IT infrastructure to accommodate power and/or space availability, with another 41 percent planning to use off-premises cloud service providers.
Linx-Networks Announces VoxSmart Call Recording Partnership
Trading floor systems integrator Linx-Networks has announced that it is teaming up with mobile call recording software maker VoxSmart to meet new regulations in Europe.
SIP Trunking Week in Review: OnSIP, Nectar, Jive Communications
It's been another great week for session initiation protocol (SIP) trunking, fellow watchers of this great technology front, and we had plenty of news to tackle in the meantime. With all this news afoot, it's easy to miss the forest for the trees, so…
Ooma Optimistic About Future Growth
Getting a company to the point of profitability is a Herculean task, especially when the goal of that startup is to revolutionize phone services-and especially when the competition roster includes names such as AT&T and Verizon Communications. These …
Reliance Jio Said to be Considering VoIP License, Free Calls May Not Follow
Net neutrality isn't just an issue for the United States, as reports suggest that the government of India is also looking to uphold such principles as well. With that in mind, word recently emerged about Reliance Jio's plans to pick up a new license,…
VoipNow Mobile 2.0 Includes Security Feedback and HD Audio
A smartphone can now deliver video conferences, text, voice and IP telephony. The launch of VoipNow Mobile 2.0 by 4PSA promises to improve on these features by increasing employee mobility while still providing a robust secure platform.
Jive is on a Roll and Taking FonAngle Along
Jive Communications, provider of enterprise communication solutions, has been gaining momentum of late. A few months ago the company began its foray into the enterprise messaging app space by unveiling Jive Chime, compatible with iOS and Mac OS, Andr…
Olea Announces ezLINC IP PBX
Olea Networks has announced ezLINC, what it says is the latest generation of its IP PBX for local and long distance communications solutions.
Looking for Better Costs on New Deployments? ShoreTel Has Some Great News
Every company would like to save money where ever it happens to be possible, and why not? Saving money boosts profitability, as long as revenues stay relatively static, and even if revenues drop a bit, cutting expenses keeps the profit margins static…
The Surge of Global Video Content Demands a Network Shift
Globally, consumer Internet video traffic will be 80 percent of all consumer Internet traffic in 2019, up from 64 percent in 2014, the most recent figure available. The sum of all forms of video-TV, video on demand (VoD), Internet, and P2P file shari…
Pricing & Subscription Plans Top Customer Concerns for Telecom Service in Singapore
A recent Frost & Sullivan study of the telecommunications service provider landscape in Singapore offered up some highly noteworthy points, including just what it is that customers are looking for in telecom services in the country. That in turn is l…
Nectar Brings Bongiovi on Board to Improve UC Audio Quality
Unified communications (UC) software provider Nectar Services and digital audio processing software developer Bongiovi Acoustics have announced their intention to collaborate with the goal of improving audio quality monitoring delivered through Necta…
OnSIP Unveils Queue Video, Several Other Advancements
There was once a bit from the Canadian comedy troupe "The Kids in the Hall" known as the "Flying Pig" sketch. The title character entertained people waiting in life's many lines, like at an ATM for example. But phone systems don't have a Flying Pig t…
SIP Trunking Week in Review: Innitel Telecom, Virtual PBX, HeyWire
With the holiday weekend gone, and all of us back to work in the fullest of senses, session initiation protocol (SIP) trunking is still a big part of a lot of thoughts out there. More companies are realizing the value of getting away from the old mod…
Orange Business Services Partners with Tata Communications to Increase Footprint in India
India represents 17.5 percent of the global population at an estimated 1,267,401,849 people as of July 1, 2014. Ranking second only to China in the list of countries by population, India is seen by many as the next China. It has the same economic gro…
Smartphone Addiction Drives SBCs in the Enterprise
Mobility is an increasingly important part of today's workforce, spurring the rise of the borderless office and flexible working environments. It's also spurring the bring-your-own device phenomenon and creating headaches for office networking, as or…
Four Tips for Building a Well-Rounded VoIP Infrastructure
The "bad outdated era" of traditional telephony is over. Traditional lines have been completely replaced with Voice over IP (VoIP), which is far beyond just the cheaper replacement for legacy voice services. The straightforward appeal of VoIP, i.e. c…
VirtualPBX Softphone App Receives the 2015 Innovation Award From TMC
. As wireless broadband deployments continue to increase with 4G/LTE, and smartphones become more powerful, mobile is overtaking all other computing devices. The result has been a market that is pushing companies to introduce innovative services desi…
Click-based Dialing: Taking the Dialing Out of 'Smiling and Dialing'
There can be no doubt in this day and age about the degree to which Voice Over IP, or VoIP, has affected the call center industry. Taking call center operations into the cloud has resulted in enormous gains in efficiency, call volume, and overall cal…
SIP Trunking Week in Review: Allworx, Ingate Systems, Office Technology Group
While many minds out there lightly turn to thoughts of barbecues, sports, and a little good old fashioned downtime with a holiday weekend, the session initiation protocol (SIP) trunking market this week showed more sizzle than a grill full of hot dog…
Airtel Uses National Superstars to Bolster Telephony Services in Growing Market
As competition among service providers becomes cut throat, and as VoIP continues to proliferate, telcos are diverting their gaze to establishing a foothold in developing markets. Nigeria, a nation of approximately 173 million, is one such market, and…
Want VoIP But Don't Have the Bandwidth? Call in a Ringr
Voice over Internet Protocol (VoIP) service has gained plenty of ground in the last few years, and some reports suggest the VoIP services market is set for strong growth up to about 2020, when predictive capabilities start to buckle a bit. But as str…
Office Technology Group to Offer VoIP Service
Office Technology Group is a provider of communications services throughout the Milwaukee and Appleton, Wisconsin. areas. Its most recent announcement concerns the launch of its new hosted VoIP service which seeks to free area businesses from the str…
VoIP Services Market Poised For 'Strong Growth' Across the Board
Casual observers of the voice over Internet protocol (VoIP) services market know that it's been on the rise for some time, as businesses and individual consumers alike discover the value of placing long distance and international calls over the Web a…
On Premise or Hosted PBX: Which is Better VoIP Choice for Business
Telecommunication has an irreplaceable importance for the businesses. It is so important to some businesses that they have to provide a dedicated telephone extension to almost every employee to connect with each other. Private Branch Exchange (PBX) i…
Ingate Systems Unveils Big New Changes for Its Products
There's an old saying that the only real certainty is change, and for businesses, that's a particularly big point. Even businesses at the top of a particular game like Ingate Systems have to change or risk losing ground to competitors prepared to mak…
Allworx Introduces Third Generation IP Phone System, Allworx Connect
Allworx has officially introduced its third generation of IP phone systems, the new Connect series for small and mid-sized businesses. Connect systems incorporate a faster processor, and in combination with the company's latest System Software 8.0, c…
SIP Trunking Week in Review: Plivo, Excelocity, SolveForce
The call for session initiation protocol (SIP) trunking materials has never been quite so strong, and this week, we got a good look at why. With a host of new products and services emerging, there's plenty of news to keep track of. Figuring out how t…