|[July 22, 2010]
Interaction SIP Station™ by Interactive Intelligence Wins Network Products Guide's "Reader's Trust Award"
INDIANAPOLIS --(Business Wire)--
Network Products Guide, an online information technology research and
advisory guide, has named the Interaction
SIP Station™ by Interactive Intelligence (News - Alert) a winner of
its "Reader's Trust" 2010 Best Products and Services Award.
SIP Station™ is a communications device that replaces
IP desk phones. The device won the award in the category of voice over
IP (VoIP) by receiving a majority of reader votes. A total of about
2,000 readers participated this year across all award categories.
"The Interaction SIP Station™ earned our reader's
trust by bringing to market a cost-effective, reliable, and easy-to-use
alternative to IP desk phones," said Network Products Guide
editor-in-chief, Rake Narang.
At roughly half the price of an IP desk phone, the Interactive
Intelligence Interaction SIP Station™ was designed for
reliability and simplicity -- no display, dial pad, or handset --
without sacrificing features.
SIP Station™ uses a standard headset and works in
conjunction with the Interactive Intelligence Interaction Client®,
a call-control software application that includes sophisticated
features, such as call recording, transfer, conferencing, presence
management, company directory look-up, queue monitoring, and more.
Interactive Intelligence also designed the Interaction
SIP Station™ to address reliability issues associated
with the use of USB headsets and softphones, which can result in latency
and jitter when they compete with CPU cycles. The Interaction SIP
Station™ bypasses these issues by using a dedicated
chip-set for audio processing.
"Many vendors are trying to push more and more functionality into
increasingly pricey IP phones," said Interactive Intelligence founder
and CEO, Dr. Donald E. Brown. "With their small displays and complex
keypad sequences, we decided instead to offer a reliable, low-cost
device that makes use of advanced telephony features in a desktop
software application. Our customers love this alternative and have
listed Interaction SIP Station™ benefits ranging from
lower costs and improved voice quality, to space-savings and reduced
To learn more about the Interaction SIP Station™,
Now in its third year, the Network Products Guide's Best Products and
Services Award honors solutions that represent the rapidly changing
needs and interests of the end-users of technology worldwide. For a
complete list of 2010 award-winners, visit http://www.networkproductsguide.com/best/index.html.
About Network Products Guide
As the industry's leading
technology research and advisory guide, Network Products Guide from
Silicon Valley plays a vital role in keeping decision-makers and
end-users informed of the choices they can make in all areas of
information technology. You will discover a wealth of information and
tools in this guide, including the best products and services, roadmaps,
industry direction, technology advancements, and independent product
evaluations that facilitate in making the most pertinent technology
decisions impacting business and personal goals. The guide follows
conscientious research methodologies developed and enhanced by industry
experts. To learn more, visit www.networkproductsguide.com.
About Interactive Intelligence
Interactive Intelligence Inc.
(Nasdaq: ININ) is a global provider of unified business communications
solutions for contact center automation, enterprise IP telephony, and
business process automation. The company was founded in 1994 and has
more than 3,500 customers worldwide. Interactive Intelligence is among
Software Magazine's top 500 global software and services suppliers, is a
BusinessWeek "hot growth 50" company, and is among Fortune Small
Business magazine's top 100 fastest growing companies. The company is
also positioned in the leaders' quadrant of the Gartner (News - Alert) Magic Quadrant
for Contact Center Infrastructure, Worldwide report (Feb. 22, 2010).
Interactive Intelligence employs approximately 700 people and is
headquartered in Indianapolis, Indiana. It has 14 offices throughout
North America, Latin America, Europe, Middle East, Africa and Asia
Pacific. Interactive Intelligence can be reached at +1 317.872.3000 or email@example.com;
on the Net: www.inin.com.
This release may contain certain forward-looking statements that involve
a number of risks and uncertainties. Factors that could cause actual
results to differ materially are described in the company's SEC (News - Alert) filings.
Interactive Intelligence Inc. is the owner of the marks INTERACTIVE
INTELLIGENCE, its associated LOGO and numerous other marks. All other
trademarks mentioned in this document are the property of their
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