: eOffice chooses azeti's monitoring solutions to make sure that its clients stay connected
Jun 14, 2011 (M2 PRESSWIRE via COMTEX) --
Advanced monitoring technology will help eOffice to achieve its goal of 99.99% uptime for its fast-growing client base eOffice, a leading provider of alternative workspace solutions, has chosen azeti's robust network monitoring solution to reduce the risk of downtime for its customers by automatically monitoring its complete infrastructure, including its firewall, routers, print servers, web conferencing facilities and other business-critical devices. eOffice currently providesoffice space, meeting rooms, video conferencing facilities, and a wide variety of 'virtual office' services for businesses across the UK and around the world.
Every eOffice location is fully equipped with the latest technology, including 100mb Wi-Fi broadband and state-of-the-art AV equipment. Its flagship location in Soho, central London, currently has 100 desks/workstations and 10 meeting rooms, as well as two high-capacity digital network printers, and advanced web conferencing facilities.
The quality of all these services is essential for eOffice's commitment to delivering 99.99% uptime for its clients. As such, eOffice wanted to implement a solution that would reduce the risk of any downtime, especially as a large number of its business customers are now using a wide range of IP devices - including web conferencing and Voice-over-Internet (VOIP) phone lines - as part of their communications infrastructure.
"Before working with azeti, we had been relying on client feedback to alert us to any problems with IT service availability, which meant that we had very little control over any faults," says Pier Paolo Mucelli, founder and CEO of eOffice. "As such, we wanted to find a more proactive and technically sophisticated solution that could help us to maintain our absolute commitment to quality. azeti was able to help us achieve this goal by alerting us to any IT/connectivity problems much more quickly, so that our superior customer service standards can be maintained at all times."
azeti provides sophisticated tools for monitoring distributed networks, and therefore allows eOffice toknow exactly what state its network is in at any given moment. eOffice is currently using the solution to monitor more than 50 IP devices (including printers, routers, Wifi access points and VOIP phone lines), in order to flag any connection or other problems and alert the IT department immediately.
In addition to examining the performance of these business-critical devices, the azeti SONARPLEX 1900 solution can be used to monitor a wide range of LAN and WLAN-specific parameters like signal strength and signal-to-noise ratio via SNMP, as well as available bandwidth and network traffic. Additional operational technology (OT) components can also be integrated into this monitoring environment in order to delivering a complete infrastructure monitoring tool.
"The quality of eOffice's technology systems and services is an essential part of the company's success, since its high standards in this area really helps to differentiate eOffice from its competitors," says Guy Tweedale, Managing Director for azeti Monitoring Solutions UK Ltd. "The azeti SONARPLEX 1900 is helping to support this commitment to quality by ensuring that the eOffice is alerted to any problems with its network infrastructure immediately. This way, any issues can be solved very quickly, before any disruption can affect its customers, which means that eOffice can maintain its strict quality standards at all times."
About azeti Monitoring Solutions UK Ltd
azeti Monitoring Solutions UK Ltd operates in UK and Ireland, and is the exclusive master distributor for azeti Network AG in the UK. Founded in 2006, azeti Network AG manufactures highly efficient and secure monitoring and security solutions based on appliance technology. In April, azeti was named in Gartner's list of 'Cool Vendors in Infrastructure Services, 2011 Report. With offices in London, Stuttgart, Munich, Dubai, Singapore and Brazil, azeti currently has more than 1,200 customers in 35 countries. azeti boasts a highly experienced management team comprised of senior industry professionals, each with more than 20 years of IT experience.
Press Contact:Andrew Ball / Chaz BrooksChazbrooks CommunicationsTel: +44 (0)1483 537 890email: email@example.com
eOffice provides the best collaborative work spaces in the UK. The company creates a business culture that is surrounded by technology and an infrastructure that is conducive to co-working. The company's aim is to help business executives work in a cost-effective environment without having to sacrifice professionalism and prestige. With this aim in mind, eOffice providesoffice space, meeting and video conferencing rooms, and a wide range of virtual office services.
For more information, please visit www.eoffice.net
Company Contact:Tel: +44(0) 870 888 8888email: firstname.lastname@example.org
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