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TMCNet:  Teo Announces Next Version of Unified Communications Platform

[January 24, 2012]

Teo Announces Next Version of Unified Communications Platform

MUKILTEO, Wash. --(Business Wire)--

Teo (http://www.teotech.com), a company committed to helping organizations communicate more effectively via a full suite of solutions including Unified Communications, VoIP, E911 and secure TSG-6 offerings, today announced availability of Teo UC 4, the latest version of its game-changing unified communications (UC) platform. Teo UC 4 includes more than 200 enhancements and several new features for both end users and administrators, reaffirming Teo's commitment to providing the industry's most powerful and only truly unified UC solution.

"Unlike other UC companies who are encumbered by their legacy technology and complex infrastructures, Teo is extremely nimble, allowing us to innovate quickly based on customer demand," said Thomas Beck, director of business development and marketing for Teo. "The upgrades included in Teo 4 were designed to further take the complexity out of UC and provide the industry's only truly unified communications solution - from both an end user and administrator perspective."

Teo UC, built from the ground up by Teo, offers a comprehensive UC suite across all device types and easily integrates with existing technology infrastructures to provide a highly intuitive user experience for both administrators and end users. Now, Teo 4 provides users and administrators with the following productivity-boosting features.

User upgrades:

  • Teo Softphone Updates: Users can now access all UC tools within the Teo Softphone ia tighter integration with the Teo User Portal.
  • Call Swipe: The Call Swipe feature enables Teo UC users to seamlessly transfer calls from device to device without interruption or disruption to other people on the call, further enhancing the mobility of users.
  • Schedule-based Auto Attendants: With the addition of this feature, users can set different Auto Attendant behaviors based on settings such as time of day, day of the week and more.


Administrator upgrades:

  • Improved Dial Plan Manager: Now, Teo's industry leading Dial Plan Manager is more user-friendly and intuitive than ever.
  • Refined Mass-Provisioning Capabilities: With this upgrade, administrators can provision and configure all settings for thousands of users and devices as quickly as they can provision a single user or device.

Additionally, Teo 4 incorporates Teo's simplified, streamlined licensing model, demonstrating its commitment to removing needless complexity from the UC experience.

"Teo UC 4 provides us with a robust UC solution that is extremely easy to use and intuitive," said Deanne Butler, director of accounting at QVD Aquaculture, a world-class leader in sustainably raised seafood and a Teo customer. "Increased integration between the user portal and our Teo Softphones, as well as the Call Swipe feature, gives us a level of mobility that we would never be able to achieve without Teo. All of that, combined with the company's streamlined licensing model and superior service and support, makes us confident in Teo as our long-term communications provider."

Teo UC integrates core communications capabilities such as email, voicemail, voice-conferencing, desk phones, mobile phones, soft phones, IM, fax, E911 notification and call recording into one unified platform. With Teo UC's advanced mobile capabilities, today's information workers can be as productive, if not more, working remotely as they are at their desks. The open-source technology also integrates easily with existing infrastructures and is scalable and flexible to enable ease of management.

"In today's always-on world, unified communications is playing a more prominent role in business," said Rich Costello, senior research analyst at IDC (News - Alert). "With its feature-rich and user intuitive platform, Teo's UC solution is a cost-effective option today for organizations of all sizes that want to enable a highly productive mobile workforce while at the same time streamlining their IT operations from a communications perspective."

Pricing and Availability

Teo UC 4 is available immediately. For additional information, contact 800.524.0024 or sales@teotech.com.

About Teo

Teo (formerly Tone Commander Systems) is an innovative telecommunications company specializing in telephone and network solutions for Fortune 1,000 companies, government agencies, educational institutions and small and large businesses around the world. The company, located in Mukilteo, WA, offers several made-in-the-USA products including U.S.-manufactured VoIP telephones, Unified Communication Systems, Enhanced 911 (E911) Response Systems, NT1 ISDN Network Terminations, ISDN Centrex Attendant Consoles and ISDN telephones. For more information about Teo, please visit http://www.teotech.com/content/teo4landing.html or call 800-524-0024.


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