From The Sip Trunking Experts

TMCNet:  Infonetics Research: 15 Million Rich Communication Suite (RCS) Subscribers by 2013

[January 26, 2012]

Infonetics Research: 15 Million Rich Communication Suite (RCS) Subscribers by 2013

CAMPBELL, Calif. --(Business Wire)--

Market research firm Infonetics Research ( on Friday released Rich Communications Suite Services and Subscribers, an analysis and forecast report on the RCS market.

According to the report, the RCS space has splintered over the past year into 3 main camps of telecom operators pursuing rich communications initiatives: those pursuing formal RCS, those that have switched to RCS-e, and those offering RCS-like services (for more detail on each, see


"A year ago we declared that RCS had been relegated to niche status, and our viewpoint has not changed," notes Diane Myers, directing analyst for VoIP and IMS at Infonetics Research. "As of January 2012, there are still no commercially available formal RCS or RCS-e services. Spanish operators Orange, Telef√≥nica, and Vodafone (News - Alert) have announced plans to launch RCS-e in the first half of 2012, and we expect activity in Germany shortly thereafter. However, we believe it will be too little too late to have a meaningful impact. It's been too long that operators on the fence have wavered over the financial commitment to IMS and inadequate support from handset manufacturers. Many have moved on to other strategic priorities, are working with third party over-the-top providers, and/or are waiting to launch RCS as part of an integrated piece of VoLTE. On the flip side, mobile operators such as China Mobile, SK Telecom, and MegaFon (News - Alert) continue to find success with RCS-like services, offering a mix of features and packages that fit their individual markets. These examples show that, though RCS may not be for all operators or all countries at this point, there is a market for it in certain countries."


  • Infonetics forecasts there will be 15 million RCS, RCS-e, and RCS-like service subscribers by 2013, with the majority in Asia and Western Europe
  • Infonetics expects mobile operators around the world to take in a cumulative $1.6 billion over the 5 years from 2012 to 2016 from RCS service fees
  • RCS will rise in popularity in North America as operators launch voice-ver-LTE (VoLTE) services, with RCS tied to VoLTE as a core part of the service, but operators are not expected to charge directly for RCS capabilities in North America
  • Major handset manufacturers including HTC, Nokia, Samsung, and Sony Ericsson are developing a limited suite of RCS-e compliant handsets
  • Although Apple (News - Alert) has shown no interest or commitment to RCS to date, there is a growing number of third-party vendors offering downloadable RCS clients for the iPhone, as well as for Android devices
  • The initial target market for RCS is people in their 20s who actively engage in social networking -- those who drove Facebook (News - Alert) and Twitter and are accustomed to … (read more at


Infonetics' Rich Communications Suite report provides worldwide and regional market analysis, market size, and forecasts through 2016 for RCS subscribers; RCS service provider revenue, ARPU (average revenue per user), RCS user clients, and RCS client ASPs (average selling prices).


Clients: Join analyst Diane Myers for live RCS market highlights and audience Q&A, Feb. 1, 12:00 p.m. Eastern:



Download prospectuses, tables of contents, highlights, etc. at (see SERVICE PROVIDER VOIP AND IMS for 2011 and new 2012 services).


Infonetics Research (News - Alert) is an international market research and consulting firm serving the communications industry since 1990. A leader in defining and tracking emerging and established technologies in all world regions, Infonetics helps clients plan, strategize, and compete more effectively.

Photos/Multimedia Gallery Available:

[ Back To SIP Trunking Home's Homepage ]

Subscribe here for your FREE
SIP TRUNKING enewslettter.

Featured Partner

Featured Whitepapers

SIP Security for the Enterprise
Voice over IP (VoIP) is incorporated into a variety of computer networks, both public and private, and used for everyday transactions and communications among carriers, businesses, government agencies...

Voice-Optimized Network Delivers Premier Call Experience
Customers equate call quality with business quality. Real-time communication, interpersonal interaction, and the cordial tone of a call center representative can create a positive impression of your business that no email can match.

Featured Datasheets

Ingate SIParator E-SBCs
Adopting SIP is a simple process with the Ingate SIParator, the secure enterprise session border controller (E-SBC). The SIParator makes secure SIP communications - including VoIP,SIP trunking and more - possible while working seamlessly with your existing network firewall.

Ingate Firewalls
Everyone is talking about enterprise usage of VoIP, instant messaging and other types of realtime communications including presence and conferencing.

SIP Trunk Solutions for Service Providers
The award-winning Ingate Firewall and Ingate SIParator deliver a high quality, reliable SIP trunk connection between the customer's IP-PBX and the service provider network, and solve interoperability issues to simplify deployments and support for remote diagnosis of reported issues.

Featured Case Studies

Case Study - Haiti
With this solution our doctors were able to reach anywhere in the world quickly and easily, to get consults from colleagues, facilitate treatment, order supplies 'on the fly' and also help victims report back to families. The solution from Business Mobility Systems and Ingate worked immediately.

Case Study - Turkish Petroleum
"With one Ingate at the customer headquarters, all of their remote workers can enjoy the benefits of Turkish Petroleum's IP-PBX from anywhere in the world.

Case Study - GCM
"The Ingate solution overcomes the NAT traversal hurdle and makes it possible to connect customers to our VoIP service, without the need of costly leased lines or support intensive VPN tunnels.

Case Study - Kool Smiles
"Ingate's solutions provide the advanced level of security necessary for this medical environment and the tools to make the interface to the service provider hassle-free."

Case Study - NMSAS
"This solution really saved the day for us," said Paul Mercier, IT Administrator, NMSAS. "We needed to leverage SIP trunks to reduce costs, and they had to work with our existing Microsoft OCS investment."

Discover Leisure Connects Remote Users to its IP-PBX
Discover Leisure is one of the largest resellers of caravans and motor homes in the UK. With 15 branch of?

Featured eBOOKS

Internet+: The Way Toward Global Unified Communication
Connecting the telephony of the enterprise PBX or Unified Communications (UC) system using SIP trunks instead of conventional telephone lines has been very successful in recent years.

What is SIP Trunking? Edition 2
SIP trunking is becoming more of a focus for service providers. One key issue many service providers face when deploying SIP trunks is NAT, or Network Address Translation, traversal.

What is SIP Trunking? Edition 1
A vast resource for information about all things SIP - including SIP, security, VoIP, SIP trunking and Unified Communications.

Featured Videos

E-SBCs AS The Demarcation Point:
Ingate's Steve Johnson talks to Erik Linask about the role session border controller plays as the demarcation point at...

Demystifying DPI
How can deep packet inspection protect your SIP traffic as well as your entire network?

Featured Resources

What's New

Presenting the New Ingate/Intertex Website:
Internet+ is an extended Internet access allowing high quality SIP (Session Initiation Protocol) based real-time person-to-person communication, everywhere and for any application. It applies to both fixed and mobile networks ...

Featured Blogs

Featured Webinars

Secure SIP Trunking:
What You Need to Know

Successfully Deploying Enterprise SIP Trunking:
Tools and Techniques for Overcoming Common Roadblocks

Featured Podcasts

Getting the Most Out of Your SIP Trunks:
Ingate's Steve Johnson and TMC's Erik Linask discuss how best practices forgetting the most out of SIP Trunking services and common pitfalls to avoid.