InterCall Receives Leadership Award from Frost & Sullivan
Mar 16, 2012 (Close-Up Media via COMTEX) --
Based on its recent analysis of the audio conferencing service market, Frost & Sullivan announced it has recognized InterCall, a subsidiary of West Corp., with its 2011 North American Frost & Sullivan Award for Market Share Leadership.
According to a release, the award is presented to the company that has demonstrated excellence in capturing the highest market share within its industry. The award recognized the company's leadership position in terms of revenues or units, as specified.
"In a mature and highly competitive market challenged by price compression and cutbacks in vendor spending by enterprises, InterCall remains an industry leader through its growth strategies and focus on innovative product offerings," said Frost & Sullivan Research Analyst, Cynthia Welch. "Besides global reach, the company is consistently first-to-market with customized solutions. In fact, being the market share leader allows InterCall to invest in its infrastructure, and focus on the quality and customization that its clients request."
"We're honored to be recognized for leadership in the North American audio conferencing marketplace," said Scott Etzler, President of InterCall. "Every day, our valued clients entrust us with their conferencing and collaboration requirements, and their commitment has enabled us to garner this Frost & Sullivan distinction."
Frost & Sullivan Best Practices Awards recognize companies in a variety of regional and global markets for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service, and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis, and extensive secondary research to identify best practices in the industry.
InterCall is a provider of conferencing and collaboration services and global cloud-based unified communications services.
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