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Cincom Synchrony Receives IBM Certification for PureSystems
CINCINNATI, OH, Apr 11, 2012 (MARKETWIRE via COMTEX) --
Cincom Systems, a worldwide provider of business software, is
among the first IBM (NYSE: IBM) Business Partners to be "Ready for
IBM PureSystems," offering customers simplified deployment and
maintenance of IT solutions.
A New Approach to IT -- PureSystems
In today's economy, companies cannot afford to move slowly.
Businesses around the world are undertaking transformational journeys
to become smarter and free up their IT personnel and budgets so they
can deploy new and innovative capabilities faster.
PureSystems is IBM's response to this changing business landscape.
PureSystems is a new class of expert integrated systems that combine
the flexibility of a general-purpose system, the elasticity of cloud
and the simplicity of an appliance. Expert integrated systems
fundamentally change the experience and economics of IT with:
-- Built-in expertise: Capturing and automating everything -- from the
infrastructure to the application
-- Integration by design: Deeply integrating and tuning hardware and
software in a single, ready-to-go system
-- Simplified experience: Making every part of the IT lifecycle easier
with integrated management and a broad, open ecosystem of optimized
solutions
This smarter computing approach will dramatically speed the deployment
of new IT processes and services, while reducing many of the risks
and inefficiencies that are inherent in today's fixed IT solutions.
A Better Customer Experience with Cincom(R) Synchrony(TM)
Synchrony, a customer experience management solution, is among the
first IBM Business Partners to be "Ready for PureSystems." The
combination of Cincom Synchrony and PureSystems will help businesses
simplify deployment and ongoing operations. The Cincom/IBM solution
will accelerate implementation times, and reduce operation and
maintenance efforts. This will result in fewer IT resources needed,
lower costs and a faster time-to-value.
IBM recognized Synchrony as an outstanding product in 2011 receiving
an IBM Beacon Award for Best Industry Solution for Banking. A select
number of IBM Business Partners are selected as Beacon Award winners
each year to recognize information technology excellence, commitment
to skills attainment, industry knowledge and innovative solutions
based on IBM products and services.
"Through our extensive network of business partners, we have the
opportunity to connect our clients with a wide range of services from
a number of application providers," said Ed Abrams, vice president,
global business partners and mid market, IBM. "By tapping into our
vast ecosystem and working with partners such as Cincom Synchrony,
we're allowing clients to pursue a best-of-breed strategy for their
businesses -- one that provides them with a level of flexibility and
choice they have never before had access to."
"Leveraging the experience of both companies allows us to focus on
our strengths," said Randy Saunders, program director of Synchrony.
"Cincom will be able to focus on improving our application to create
smarter interactions for our customers, while IBM focuses on the best
practices and expertise customers are looking for through these
expert integrated solutions of PureSystems."
About Cincom Systems
For 43 years, Cincom has helped thousands of
clients worldwide by solving complex business problems with its
software and services.
Cincom Synchrony
Cincom Synchrony is a Customer Experience
Management (CEM) Solution for contact centers that guides smarter
interactions with customers. It leverages the insight about each
customer in the context of each interaction to deliver optimal
customer experiences and organizational outcomes.
About IBM
For 100 years, IBM has helped organizations leverage and
optimize IT to address the needs of businesses and industries.
Media Contact
Liz Harter
Cincom Corporate Public Relations
lharter@cincom.com
513-612-2155
SOURCE: Cincom Systems
mailto:lharter@cincom.com
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