Glowpoint's cloud services solution selected by broadcast for global telepresence and videoconferencing
Apr 19, 2012 (M2 EQUITYBITES via COMTEX) --
Glowpoint Inc (NYSE Amex: GLOW) a provider of cloud managed video services, announced on Wednesday that it has been selected by a broadcast network to manage its mission critical telepresence and videoconferencing deployment.
Under the contract, financial detail of which were not available, Glowpoint is providing its Premium Remote Management services for the broadcasting company, which includes a complete solution for the day-to-day management of video systems and infrastructure via the Glowpoint OpenVideo cloud. This includes proactive remote monitoring, incident and configuration management, helpdesk support, and on-demand trouble ticket and usage reporting.
The company said that the Premium Remote Management package also includes unlimited conferencing services, utilising Glowpoint's management system to provide simple scheduling capabilities for participants using different telepresence and conference room systems. The Glowpoint OpenVideo platform will manage conferences from start to finish, including pre-testing, auto call launching, in-call digital monitoring, and optional white glove concierge services.
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