From The Sip Trunking Experts

TMCNet:  New Raleigh Restaurant Adds Phonebooth to the Menu

[October 30, 2012]

New Raleigh Restaurant Adds Phonebooth to the Menu

RALEIGH, N.C. --(Business Wire)--

Phonebooth, a division of Bandwidth and a nationwide supplier of voice and data communications services to small and medium size businesses, today announced that one of Raleigh, North Carolina's newest restaurants has chosen Phonebooth's cloud-based business phone solution to manage and simplify its high volume of customer calls.

Zinda, which means "Alive" in Hindi, is an upscale, New Asian style restaurant in downtown Raleigh, North Carolina. When it opened in August 2012, Managing Partner Sachin Vachhani recognized they needed a business phone solution that was easy to install and configure and could help him and his staff respond more efficiently to customer inquiries. For Vachhani, who also manages the IT infrastructure for Zinda's parent group, Eschelon (News - Alert) Hospitality, the decision to choose Phonebooth was an easy one. Since Zinda's sister restaurant was already using Phonebooth's cloud-based VoIP system, Vachhani was well aware of its cost savings and other benefits.

"People don't realize te long-term costs of a traditional phone system. You pay for each AT&T (News - Alert) line plus local and long distance, and then you have to find an area within the restaurant to put the server. Not to mention the hassle of maintaining all the equipment," said Vachhani. "Phonebooth was simple and easy for me to deploy. And no other system can beat it in terms of cost and value."

Zinda has set up several lines using Phonebooth, and calls are efficiently routed using an auto-attendant for reservations, general information, corporate events, late night inquiries and requests to speak with the office manager. By setting up an auto-attendant, Zinda is able to route calls wherever they need to go - at any time of day.

"As one of the largest and fastest growing telecommunications providers in the U.S., we believe in providing remarkable value to small business owners by offering unlimited, simplified business communication solutions," said Jim Mulcahy, EVP and general manager of Phonebooth. "Phonebooth is ideal for small businesses, freelancers and independent professionals who need a professional, cost-effective and easy-to-use phone solution. From desk phones to calls routed to mobile devices - or both - Phonebooth meets the connectivity needs of businesses today."

With Phonebooth, businesses can sign up online and instantly set up their cloud-based PBX (News - Alert) through an online portal, select their features and be fully operational. The only physical requirements are a high speed Internet connection and IP phones. The greatest benefit of a hosted VoIP phone system to small and medium size businesses is the immediacy with which they can customize and adjust their system based on business needs. As soon as they sign up, they are immediately able to log in and add or remove users, create call groups and more.

"I am a network engineer by trade, and I could have designed a system by myself. But it would have taken much more time, effort and maintenance than I wanted to spend," added Vachhani. "For $20 a month, we get the functionality of a large-scale phone system that works great for our small business."

About Phonebooth

Phonebooth is a division of Bandwidth - a nationwide supplier of voice and data communications services to small and medium size businesses. Bandwidth is one of the largest and fastest growing telecommunications providers in the nation with over 13 years' experience in the telecommunications industry. Phonebooth is a cloud-based phone system that is perfect for small businesses, freelancers and independent professionals who need a professional, cost-effective and easy-to-use phone solution. For more information, click here: To read the Phonebooth blog, click here:

[ Back To SIP Trunking Home's Homepage ]

Subscribe here for your FREE
SIP TRUNKING enewslettter.

Featured Partner

Featured Whitepapers

SIP Security for the Enterprise
Voice over IP (VoIP) is incorporated into a variety of computer networks, both public and private, and used for everyday transactions and communications among carriers, businesses, government agencies...

Voice-Optimized Network Delivers Premier Call Experience
Customers equate call quality with business quality. Real-time communication, interpersonal interaction, and the cordial tone of a call center representative can create a positive impression of your business that no email can match.

Featured Datasheets

Ingate SIParator E-SBCs
Adopting SIP is a simple process with the Ingate SIParator, the secure enterprise session border controller (E-SBC). The SIParator makes secure SIP communications - including VoIP,SIP trunking and more - possible while working seamlessly with your existing network firewall.

Ingate Firewalls
Everyone is talking about enterprise usage of VoIP, instant messaging and other types of realtime communications including presence and conferencing.

SIP Trunk Solutions for Service Providers
The award-winning Ingate Firewall and Ingate SIParator deliver a high quality, reliable SIP trunk connection between the customer's IP-PBX and the service provider network, and solve interoperability issues to simplify deployments and support for remote diagnosis of reported issues.

Featured Case Studies

Case Study - Haiti
With this solution our doctors were able to reach anywhere in the world quickly and easily, to get consults from colleagues, facilitate treatment, order supplies 'on the fly' and also help victims report back to families. The solution from Business Mobility Systems and Ingate worked immediately.

Case Study - Turkish Petroleum
"With one Ingate at the customer headquarters, all of their remote workers can enjoy the benefits of Turkish Petroleum's IP-PBX from anywhere in the world.

Case Study - GCM
"The Ingate solution overcomes the NAT traversal hurdle and makes it possible to connect customers to our VoIP service, without the need of costly leased lines or support intensive VPN tunnels.

Case Study - Kool Smiles
"Ingate's solutions provide the advanced level of security necessary for this medical environment and the tools to make the interface to the service provider hassle-free."

Case Study - NMSAS
"This solution really saved the day for us," said Paul Mercier, IT Administrator, NMSAS. "We needed to leverage SIP trunks to reduce costs, and they had to work with our existing Microsoft OCS investment."

Discover Leisure Connects Remote Users to its IP-PBX
Discover Leisure is one of the largest resellers of caravans and motor homes in the UK. With 15 branch of?

Featured eBOOKS

Internet+: The Way Toward Global Unified Communication
Connecting the telephony of the enterprise PBX or Unified Communications (UC) system using SIP trunks instead of conventional telephone lines has been very successful in recent years.

What is SIP Trunking? Edition 2
SIP trunking is becoming more of a focus for service providers. One key issue many service providers face when deploying SIP trunks is NAT, or Network Address Translation, traversal.

What is SIP Trunking? Edition 1
A vast resource for information about all things SIP - including SIP, security, VoIP, SIP trunking and Unified Communications.

Featured Videos

E-SBCs AS The Demarcation Point:
Ingate's Steve Johnson talks to Erik Linask about the role session border controller plays as the demarcation point at...

Demystifying DPI
How can deep packet inspection protect your SIP traffic as well as your entire network?

Featured Resources

What's New

Presenting the New Ingate/Intertex Website:
Internet+ is an extended Internet access allowing high quality SIP (Session Initiation Protocol) based real-time person-to-person communication, everywhere and for any application. It applies to both fixed and mobile networks ...

Featured Blogs

Featured Webinars

Secure SIP Trunking:
What You Need to Know

Successfully Deploying Enterprise SIP Trunking:
Tools and Techniques for Overcoming Common Roadblocks

Featured Podcasts

Getting the Most Out of Your SIP Trunks:
Ingate's Steve Johnson and TMC's Erik Linask discuss how best practices forgetting the most out of SIP Trunking services and common pitfalls to avoid.