From The Sip Trunking Experts

TMCNet:  Increase transcriptionist productivity and reduce overall transcription costs with 3M's patented intelligent language processing software, delivered by BT

[November 07, 2012]

Increase transcriptionist productivity and reduce overall transcription costs with 3M's patented intelligent language processing software, delivered by BT

(M2 PressWIRE Via Acquire Media NewsEdge) With NHS budgets under pressure, a new Digital Medical Transcription software solution from 3M -- available from BT in the UK - can save money for healthcare providers. Its 'pay-as-you-go' service means no requirement for upfront capital expenditure, extra equipment or maintenance. And the sheer speed of the service can trim costs too.

The new software solution, developed by the Health Information Systems Division of global technology company 3M, can improve clinical documentation and streamline the workflow between clinicians and medical transcriptionists. Delivered in partnership with BT, one of the world's leading providers of communications services and solutions, the solution increases the productivity of transcriptionists through its powerful combination of dictation, voice recognition and transcription distribution tools.

Hosted on BT's secure health cloud that facilitates remote access through the N3 network or secure internet, clinicians can dictate patient information from virtually anywhere, anytime, using their preferred voice capture device. First draft documents are available in less than an hour ready for editing, approval and electronic signature at any PC or device that supports Window.NET.

Speech recognition solutions typically deliver unformatted data, requiring additional intervention to format to individual requirements. By using 3M's patented SyncStream Intelligent Language Processing software, the solution translates and formats backend speech recognition results directly into the desired format. Transcriptionists benefit from 'ready for editing' documents automatically formatted into facility-specific medical reports, discharge summaries or referral letters. The data is accessible for on-screen sharing, hard copy print, or email allowing fast and efficient distribution to the patient's specified care provider.

With none of the working time constraints and geographical limitations of traditional transcription services, this new digital solution can reduce delays in reporting and sharing data, thus supporting clinical efficiency and improvements to patient care.

The solution automatically transcribes live or recorded speech with a high level of accuracy. Because the software is 'intelligent,' its accuracy increases with use as it automatically refines its understanding of an individual's voice pattern. By eliminating gaps and hesitation, correcting grammatical errors, expanding abbreviations and defining acronyms, it produces fast, accurate documents without the need for clinicians to change their dictation style or workflow.

BT's new health cloud meets the stringent NHS information governance security standards for handling Patient Identifiable Data (PID). Connected via N3, the National NHS Network, the BT health cloud manages data to NHS Connecting for Health security specifications and in accordance with the UK Data Protection Act.

With the NHS under intense pressure to deliver substantial cost savings, a move to cloud-based technology is a key DoH strategy. Hosted on the PID-enabled BT cloud and capable of integrating with industry standard platforms, the digital transcription service negates the need for user investment in related servers, software, upgrades and maintenance.

Based on a 'pay as you go' principle - charged in accordance with the volume of approved data lines and characters transcribed - healthcare providers can benefit from cost efficiencies without up-front capital expenditure. The increased productivity and financial benefits can thus be redirected to patient-focused and other value-add areas.

Already adopted in some United Sates healthcare facilities, the 3M solution has delivered an increasing trend in the average lines per hour of transcriptionist productivity and savings of up to 200,000 year through reduced transcription outsourcing. Clinicians report that the technology is helping to standardise and improve the quality of reporting, which in turn, improves patient care and safety.* 3M's Health Information Systems Division, a global leader in innovative software solutions, will be showcasing the digital medical transcription solution at EHI Live 2012, Hall 3, Stand B64, on 6-7th Nov at the NEC, Birmingham. The service will also be demonstrated on BT's stand in the exhibition hall, stand E60.

For further information on 3M medical transcription software solutions call 0800 626578, email: or visit: Images can be downloaded from the following web album in any format: albumId=195994 * Case Study, Spectrum Health System, Grand Rapids, Michigan, USA. 3M data on file ref: 70-2009-9130-8. Published June 2010.

3M is a trademark of the 3M Company.

Windows is a trademark of Microsoft Corporation in the United States and other countries.

Contacts Media: Julie Owen, 3M tel 01509 613372 Business contact: Ian Kent, 3M tel 01509 613569 About 3M's Health Information Systems business 3M's Health Information Systems business delivers innovative software and consulting services designed to raise the bar for clinical documentation improvement, computer-assisted coding, mobile applications, case mix and quality outcomes reporting, and document management. With nearly 30 years of healthcare industry experience and the know-how of more than 100 credentialed 3M coding experts, 3M is the go-to choice for more than 5,000 hospitals worldwide that want to improve quality and financial performance.

About 3M 3M captures the spark of new ideas and transforms them into thousands of ingenious products.

Our culture of creative collaboration inspires a never-ending stream of powerful technologies, creating innovative products that help make the world healthier, safer and more productive. Well known 3M brands include Scotch, Post-it, Scotchgard, Thinsulate and Scotch-Brite.

With $30 billion in sales, 3M employs 84,000 people worldwide and has operations in more than 65 countries. The UK and Ireland is home to one of the largest 3M subsidiaries outside the USA, employing 3,200 people across 19 locations.

For more information, visit or follow @3M_UK on Twitter.

((M2 Communications disclaims all liability for information provided within M2 PressWIRE. Data supplied by named party/parties. Further information on M2 PressWIRE can be obtained at on the world wide web. Inquiries to


[ Back To SIP Trunking Home's Homepage ]

Subscribe here for your FREE
SIP TRUNKING enewslettter.

Featured Partner

Featured Whitepapers

SIP Security for the Enterprise
Voice over IP (VoIP) is incorporated into a variety of computer networks, both public and private, and used for everyday transactions and communications among carriers, businesses, government agencies...

Making A Broadband Purchase Decision
Businesses today have many options for broadband connectivity. Clarifying your particular business needs prior to selecting a broadband provider will ensure an optimal match of broadband service to your requirements.

Voice-Optimized Network Delivers Premier Call Experience
Customers equate call quality with business quality. Real-time communication, interpersonal interaction, and the cordial tone of a call center representative can create a positive impression of your business that no email can match.

Featured Case Studies

Business Telecom Expenses Reduced 50%
A small to medium sized company in the midwest was interested in migrating to IP Communications, but in today's economy, they were hesitant to upgrade their communication system due to their perception that the cost would outweigh the benefits.

Multi-State Company Cuts Telecom Costs 50%
A multi-site, multi-state company with extensive monthly long distance fees and toll-free charges did not have adequate broadband for Broadvox SIP Trunking requirements, nor did they have a SIP enabled telephone system.

Discover Leisure Connects Remote Users to its IP-PBX
Discover Leisure is one of the largest resellers of caravans and motor homes in the UK. With 15 branch of?ces all over the country, the company spent a great deal of money every month just on internal phone calls.

Featured eBOOKS

Internet+: The Way Toward Global Unified Communication
Connecting the telephony of the enterprise PBX or Unified Communications (UC) system using SIP trunks instead of conventional telephone lines has been very successful in recent years.

What is SIP Trunking? Edition 2
SIP trunking is becoming more of a focus for service providers. One key issue many service providers face when deploying SIP trunks is NAT, or Network Address Translation, traversal.

What is SIP Trunking? Edition 1
A vast resource for information about all things SIP - including SIP, security, VoIP, SIP trunking and Unified Communications.

Featured Videos

Broadvox VAR Testimonial VAR 1:
Part 1 of the VAR (Value Added Reseller) Partner Program Testimonials for Broadvox...

E-SBCs AS The Demarcation Point:
Ingate's Steve Johnson talks to Erik Linask about the role session border controller plays as the demarcation point at...

Demystifying DPI
How can deep packet inspection protect your SIP traffic as well as your entire network?

Featured Resources

Partner Program Overview:
Over 4,000 VARs, Master Agents, Solution Providers, and Independent IT Professionals trust Broadvox. We offer customized services and solutions to fit seamlessly into any company's business model. And when you partner with Broadvox, every member of our team stands behind you and your customers 100%...

SIP Trunk UC Summit

What's New

Presenting the New Ingate/Intertex Website:
Internet+ is an extended Internet access allowing high quality SIP (Session Initiation Protocol) based real-time person-to-person communication, everywhere and for any application. It applies to both fixed and mobile networks ...

Featured Blogs

Featured Webinars

Secure SIP Trunking:
What You Need to Know

Successfully Deploying Enterprise SIP Trunking:
Tools and Techniques for Overcoming Common Roadblocks

Featured Podcasts

Getting the Most Out of Your SIP Trunks:
Ingate's Steve Johnson and TMC's Erik Linask discuss how best practices forgetting the most out of SIP Trunking services and common pitfalls to avoid.

Featured Datasheets

Ingate SIParator E-SBCs
Adopting SIP is a simple process with the Ingate SIParator, the secure enterprise session border controller (E-SBC). The SIParator makes secure SIP communications - including VoIP,SIP trunking and more - possible while working seamlessly with your existing network firewall.

Ingate Firewalls
Everyone is talking about enterprise usage of VoIP, instant messaging and other types of realtime communications including presence and conferencing.

SIP Trunk Solutions for Service Providers
The award-winning Ingate Firewall and Ingate SIParator deliver a high quality, reliable SIP trunk connection between the customer's IP-PBX and the service provider network, and solve interoperability issues to simplify deployments and support for remote diagnosis of reported issues.