From The Sip Trunking Experts

TMCNet:  Cluster Learning is first CLP to offer Cisco Partner Enablement Training for CUCM v9

[November 13, 2012]

Cluster Learning is first CLP to offer Cisco Partner Enablement Training for CUCM v9

Nov 13, 2012 (M2 PRESSWIRE via COMTEX) -- Cluster Learning, a specialist channel-focused provider of Cisco channel training and enablement services, has become the first Cisco Learning Partner to offer enablement training in the new Cisco Unified Communications Manager v.9 suite ahead of any other CLP and Cisco Learning itself.

With many enterprise and mid-market organisations now looking to implement Cisco Unified Communications and TelePresence solutions, having competency to talk to customers and deliver CUCM v.9 solutions will give Cisco Partners a significant competitive advantage.

With its unique training development and delivery capabilities including fully-equipped Cisco Labs, Cluster can enable Cisco Partners to deliver value with CUCM v.9 sooner. Cluster has been able to develop the courses rapidly due to the vast experience and knowledge of its specialist Cisco training development and delivery team.

Cluster is already offering the following v.9 courses: Multi-Vendor Collaboration for Channel Account Managers Cisco Unified Communications Manager Implementation Cisco UC IM & Presence Implementation with Jabber Cisco Unified Contact Center Express Implementation Cisco Unified Communications Manager Advanced Admin All courses are available as instructor-led classes at Cluster Learning and partner training locations throughout the UK. They are also available for delivery in any other global location Cluster regularly provides training in continental Europe, North America, Africa and the Middle East.

Cluster has created them as workshop-based courses to ensure that sales and technical staff can interact and gain real hands-on experience with the new technologies. Where possible, the solutions will be run live in the classroom; from other locations, delegates will be able to access CUCM v.9 solutions remotely using Clusters Cisco Labs.

Matthew Hathorn, CEO of Cluster Learning, comments: Momentum is building with CUCM v.9 now that TelePresence end points now work on this UC platform natively. Being one of the first Learning Partners capable of delivering CUCM v.9 will give those partners that invest in training early a significant competitive advantage.

CUCM v.9 is a significant leap forward in unified communications and one that many Cisco end-user customers will want to implement as soon as possible. Partners who get there early will be able to add more value for customers, give themselves more chance of winning new and upgrade business, increase their visibility with Cisco.

Over the past 18 months, Cluster Learning has delivered a large volume of training in Cisco unified communications solutions and has become firmly established as a leader in this segment of the Cisco enablement training market. As well utilising its own and partner facilities in the UK, Cluster has delivered courses in other locations around the globe, sending its own experts to deliver instructor-led coaching, and making use of its Cisco Labs facility for remote tuition where required.

By focusing on competency and capability as well as compliance, Cluster Learning has proved itself to be highly effective in enabling Cisco Partners that deliver positive and tangible results. By training sales people how to sell and technical people how to deploy Cisco technology, investment and effort is always concentrated on achieving improved effectiveness of individuals and increased sales for the reseller partner.

Cluster Learning provides courses for the full Cisco curriculum, delivering via a blend of instructor-led, virtual and online training. It is a fully accredited Cisco Business Learning Partner. Earlier this year, 27 of Clusters sales courses were approve for Ciscos EASE promotion, which offers partners Cisco funded training for sales teams.

About Cluster Learning Cluster Learning is an accredited Cisco Business Learning Partner and Cisco Learning Partner that focuses on the enablement of the vendors partner community, with the aim of achieving measurable improvements in effectiveness and business performance. Cluster Learning provides training on a global basis through classroom-based, virtual and online learning resources. Drawing on its in-depth experience of Cisco technologies and its close partnership with the vendor, Cluster develops its own unique courses and training materials. Cluster has its own Cisco Labs facility, which provides trainers & delegates with access to the very latest Cisco networking, unified communications and collaboration and data centre technologies.

Cluster Learning provides training through a global network of training partners and also makes use of an extensive community of fully-qualified and experienced training contractors to deliver courses to Cisco partners throughout the world. Cluster is 100% channel-focused and provides training for and on behalf of Cisco and its distribution partners and direct to resellers. The company was founded in 2011 though an outsourced agreement from Comstor and in its current financial year expects to achieve revenues of $3 million.

For more information, please visit:

MEDIA CONTACT: Matthew Hathorn, CEO, Cluster Learning Ltd Email:

Cisco, Cisco Systems and the Cisco logo are registered trademarks of Cisco Systems Inc. in the United States and certain other countries.

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