INGATE

From The Sip Trunking Experts

TMCNet:  Aberdeen Publishes Communications, Manufacturing, and Retail/Consumer Markets Research

[November 14, 2012]

Aberdeen Publishes Communications, Manufacturing, and Retail/Consumer Markets Research

(Marketwire Via Acquire Media NewsEdge) BOSTON, MA -- (Marketwire) -- 11/14/12 -- Aberdeen Group, a Harte-Hanks Company (NYSE: HHS), today announced the publication of new research reports from its Communications, Manufacturing, and Retail/Consumer Markets research practices.


"Manufacturing-Grade Video Collaboration: A Key to Agile TQM," authored by Andrew Borg, Research Director for the Aberdeen Communications research practice, examines the impact that the latest video communications and collaboration technology has had on key Total Quality of Manufacturing metrics: organizational agility: speed-of-decision-making, time to market, and ultimately, customer engagement. The study reveals that top-performing organizations reported a 2 to 3-times greater acceleration in the basic stages of the product development cycle as compared to all other respondents. To obtain a complimentary copy of this report visit: http://www.aberdeen.com/Aberdeen-Library/8207/AI-agile-video-collaboration.aspx.

Also authored by Borg, "Next-Generation Enterprise Mobility: Putting Mobile to Work" documents progress towards a long-term goal of Enterprise Mobility: putting mobile to work to produce quantifiable business benefits. The report examines recent Aberdeen research in three industry segments: retail, field service, and healthcare. To obtain a complimentary copy of this report visit: http://www.aberdeen.com/Aberdeen-Library/8208/AI-enterprise-mobility-management.

aspx
"Operational Risk Management: Getting Ahead of the Risk Curve," prepared by Nuris Ismail, Research Analyst in the Manufacturing research practice at the Aberdeen Group, highlights the steps taken by manufacturers to successfully mitigate risks in order to reduce the potential impact on their financial goals. It is extremely difficult, and in most cases with large, dispersed companies, impossible, to expansively address risks on a piece-meal, siloed basis. This study will provide a roadmap for companies planning to adopt a risk-based approach to managing and reduce adverse events in manufacturing operations on a predictive basis. Readers of this report will learn how to take a holistic approach by establishing an Operational Risk Management (ORM) framework and implementing it through change in business processes and organizational structure. To obtain a complimentary copy of the report visit: http://www.aberdeen.com/link/sponsor.asp spid=30410182&cid=7930&camp=2.

"Workforce Management: The Key to Retail Customer Service," prepared by Deena M. Amato-McCoy, analyst for Aberdeen's Retail and Consumer Markets research practice, examines the role of workforce management systems, not just from a scheduling standpoint, but also from a customer engagement perspective. Retailers know it is mission critical to position knowledgeable associates at store-level as a way to deliver more value during the shopping experience. By adopting more open, integrated and mobile platforms, retailers can optimize their workforce management initiatives, and also create engaging and valuable customer experiences. To obtain a complimentary copy of this report, made available in part by Kronos and Red Prairie, visit: http://www.aberdeen.com/link/sponsor.asp spid=30410182&cid=7841&camp=2.

Also from Amato-McCoy, "The RFID Revolution" examines how retailers are beginning to rely on radio frequency identification (RFID) technology as a key component within their loss prevention risk management strategies. With one-third of retailers reporting that razor-thin loss prevention budgets as their top business pressure, especially as they struggle to fight shrink with limited staff and technology, and 24% struggling to gain more visibility into store-level activities, more companies are evaluating how RFID can help them get a handle on internal and external factors contributing to enterprise losses. This report examines how retailers need access to real-time data to stay one step ahead of shrink. Based on Aberdeen's loss prevention and RFID solutions data, the report reveals how smart technology gives retailers more agility in monitoring loss incidents and detecting and lowering shrink rates, thus improving profit. To obtain a complimentary copy, visit: http://www.aberdeen.com/Aberdeen-Library/8235/AI-loss-prevention-retail.aspx.

"The Curious Case for Mid-Market Retail Transformation," prepared by the Aberdeen Group's Retail and Consumer Markets research practice, suggests that Mid-Market retail needs a new, innovative, and transformational approach to manage their stores and cross-channel business so they can offer customers a seamless experience during the entire customer experience lifecycle. This report examines short- and long-term business, strategic, and technology implications for Mid-Market retailers compared to the best practices of leading retailers. It also provides an overview of the role of new strategies and solutions that are shaping current and future customer and business objectives in the Mid-Market. To obtain a complimentary copy of this report, made possible in part by Citixsys and SAP visit: http://www.aberdeen.com/link/sponsor.asp spid=30410182&cid=8239&camp=2.

About Aberdeen Group, a Harte-Hanks CompanyAberdeen Group, a Harte-Hanks Company (NYSE: HHS), is a global, full-service, multi-channel marketing services firm with deep expertise in developing research-based technology marketing content. Enabled by its team of 40 analysts covering 17 industry-sector categories, Aberdeen provides B2B marketers with relevant content assets available in multiple formats that target each stage of the customer buying cycle.

Aberdeen has offices in Boston and London. Harte-Hanks operates 25 offices in the United States, and has locations throughout Asia-Pacific, Europe, and Latin America.

© 2012 Aberdeen Group, Inc., a Harte-Hanks Company 451 D Street, Suite 710 Boston, Massachusetts 02210-1928 Telephone: (617) 854-5200 Fax: (617) 723-7897 www.aberdeen.com Add to Digg Bookmark with del.icio.us Add to Newsvine Source: Aberdeen Group

[ Back To SIP Trunking Home's Homepage ]

Loading
Subscribe here for your FREE
SIP TRUNKING enewslettter.

Featured Partner


Featured Whitepapers

SIP Security for the Enterprise
Voice over IP (VoIP) is incorporated into a variety of computer networks, both public and private, and used for everyday transactions and communications among carriers, businesses, government agencies...

Making A Broadband Purchase Decision
Businesses today have many options for broadband connectivity. Clarifying your particular business needs prior to selecting a broadband provider will ensure an optimal match of broadband service to your requirements.

Voice-Optimized Network Delivers Premier Call Experience
Customers equate call quality with business quality. Real-time communication, interpersonal interaction, and the cordial tone of a call center representative can create a positive impression of your business that no email can match.

Featured Case Studies

Business Telecom Expenses Reduced 50%
A small to medium sized company in the midwest was interested in migrating to IP Communications, but in today's economy, they were hesitant to upgrade their communication system due to their perception that the cost would outweigh the benefits.

Multi-State Company Cuts Telecom Costs 50%
A multi-site, multi-state company with extensive monthly long distance fees and toll-free charges did not have adequate broadband for Broadvox SIP Trunking requirements, nor did they have a SIP enabled telephone system.

Discover Leisure Connects Remote Users to its IP-PBX
Discover Leisure is one of the largest resellers of caravans and motor homes in the UK. With 15 branch of?ces all over the country, the company spent a great deal of money every month just on internal phone calls.

Featured eBOOKS

Internet+: The Way Toward Global Unified Communication
Connecting the telephony of the enterprise PBX or Unified Communications (UC) system using SIP trunks instead of conventional telephone lines has been very successful in recent years.

What is SIP Trunking? Edition 2
SIP trunking is becoming more of a focus for service providers. One key issue many service providers face when deploying SIP trunks is NAT, or Network Address Translation, traversal.

What is SIP Trunking? Edition 1
A vast resource for information about all things SIP - including SIP, security, VoIP, SIP trunking and Unified Communications.

Featured Videos

Broadvox VAR Testimonial VAR 1:
Part 1 of the VAR (Value Added Reseller) Partner Program Testimonials for Broadvox...

E-SBCs AS The Demarcation Point:
Ingate's Steve Johnson talks to Erik Linask about the role session border controller plays as the demarcation point at...

Demystifying DPI
How can deep packet inspection protect your SIP traffic as well as your entire network?

Featured Resources

Partner Program Overview:
Over 4,000 VARs, Master Agents, Solution Providers, and Independent IT Professionals trust Broadvox. We offer customized services and solutions to fit seamlessly into any company's business model. And when you partner with Broadvox, every member of our team stands behind you and your customers 100%...

SIP Trunk UC Summit

What's New

Presenting the New Ingate/Intertex Website:
Internet+ is an extended Internet access allowing high quality SIP (Session Initiation Protocol) based real-time person-to-person communication, everywhere and for any application. It applies to both fixed and mobile networks ...

Featured Blogs

Featured Webinars

Secure SIP Trunking:
What You Need to Know

Successfully Deploying Enterprise SIP Trunking:
Tools and Techniques for Overcoming Common Roadblocks

Featured Podcasts

Getting the Most Out of Your SIP Trunks:
Ingate's Steve Johnson and TMC's Erik Linask discuss how best practices forgetting the most out of SIP Trunking services and common pitfalls to avoid.

Featured Datasheets

Ingate SIParator E-SBCs
Adopting SIP is a simple process with the Ingate SIParator, the secure enterprise session border controller (E-SBC). The SIParator makes secure SIP communications - including VoIP,SIP trunking and more - possible while working seamlessly with your existing network firewall.

Ingate Firewalls
Everyone is talking about enterprise usage of VoIP, instant messaging and other types of realtime communications including presence and conferencing.

SIP Trunk Solutions for Service Providers
The award-winning Ingate Firewall and Ingate SIParator deliver a high quality, reliable SIP trunk connection between the customer's IP-PBX and the service provider network, and solve interoperability issues to simplify deployments and support for remote diagnosis of reported issues.