INGATE

From The Sip Trunking Experts

TMCNet:  GMC Software Technology Extends Latin American Customer Base

[November 20, 2012]

GMC Software Technology Extends Latin American Customer Base

BOSTON & APPENZELL, Switzerland --(Business Wire)--

GMC Software Technology, a leading provider of customer communications (CCM (News - Alert)) and output management solutions, today announced that within the last quarter, it has added four new customers to its growing Latin America customer base. Taken from the business process outsourcing (BPO), direct mail, manufacturing, and retail markets, these customers include Palacio de Hierro in Mexico, Casa de la Moneda in Argentina, Novaventa in Colombia and Panamerican Printing in Panama. In addition, within the last several months, GMC also secured additional customers including Bank Inbursa, Sears, American Express (News - Alert) Payback Loyalty Program in Mexico as well as others from Colombia, Chile, Guatemala and Uruguay. Sales were conducted directly through GMC's Latin American headquarters as well as through hardware partners, including HP Indigo, Xerox, OcĂ© and Kodak (News - Alert).

"Demand and adoption for GMC's solutions in Latin America has been very strong as enterprises continue to focus on customer loyalty and retention programs," said Pascal Charnay Levet, Vice President of Sales, Latin America at GMC Software Technology. "In addition, with the proliferation of mobile devices, businesses are looking to benefit from the multichannel delivery features that our flagship product, GMC Inspire, provides."

According to a report issued by The World Bank in 20121, Latin America leads the world in mobile growth with 84% of households subscribing to a mobile phone service and mobile phone access that reaches 98% of the regions. In addition, the report suggests that as handsets and mobile technologies develop, mobile phones have become much more than just communication tools; they're offering a range of opportunities from banking to basic education to widening access to health information. "Taking advantage of these channels is where GMC can add value for our customers," Levet added.

Just recently, inMexico, the Business Advantage Group (BAG) implemented a highly targeted customer retention campaign for Volkswagen Bank using GMC Inspire. The campaign automatically produced personalized credit renewal offers for Volkswagen Bank clients by precisely matching the client's credit history, status and their existing vehicle. While the campaign is still underway, both BAG and Volkswagen Bank will determine the success of the promotion through closely tracking client responses. To read more on the Business Advantage Group and Volkswagen Bank, visit: http://tinyurl.com/9gopl5l


GMC Inspire is an end-to-end software solution for Customer Communications Management (CCM) designed to help businesses increase customer engagement. The solution enables businesses to streamline and advance customer communications for increased efficiency and revenue growth while also enhancing the customer experience. The solution supports a wide range of output channels including email, mobile devices, social media, web presentment and traditional print channels. GMC Inspire is widely used by banking, insurance, utilities and retail enterprises as well as many print service providers.

# # #

GMC Software Technology

GMC Software Technology delivers effective solutions in the field of Customer Communications Management (CCM). With unrivalled experience in the industry, GMC has consistently demonstrated the ability to help businesses increase customer engagement across all touch points. The company's CCM platform, GMC Inspire, enables enterprises to deliver relevant communications, at the right time, through the preferred channel for every customer - driving customer loyalty, acquisition and operational efficiency.

GMC Software Technology serves thousands of clients worldwide across the banking, insurance, retail, business services, telco/utilities and healthcare industry. Having received numerous awards in the field of Customer Communications Management, the company is recognized as an industry leader for innovation.

For more information, please visit www.gmc.net

Facebook (News - Alert): www.facebook.com/gmcnet

Twitter (News - Alert): @gmc_net

Linkedin: www.linkedin.com/company/gmc-software-technology

The GMC logo and GMC Inspire are trademarks of GMC Software Technology

1 World Bank. 2012. Information and Communications for Development 2012: Maximizing Mobile. Washington, DC: World Bank. DOI: 10.1596/978-0-8213-8991-1; website: http://www .worldbank.org/ict/IC4D2012. License: Creative Commons Attribution CC BY 3.0


[ Back To SIP Trunking Home's Homepage ]

Loading
Subscribe here for your FREE
SIP TRUNKING enewslettter.

Featured Partner


Featured Whitepapers

SIP Security for the Enterprise
Voice over IP (VoIP) is incorporated into a variety of computer networks, both public and private, and used for everyday transactions and communications among carriers, businesses, government agencies...

Making A Broadband Purchase Decision
Businesses today have many options for broadband connectivity. Clarifying your particular business needs prior to selecting a broadband provider will ensure an optimal match of broadband service to your requirements.

Voice-Optimized Network Delivers Premier Call Experience
Customers equate call quality with business quality. Real-time communication, interpersonal interaction, and the cordial tone of a call center representative can create a positive impression of your business that no email can match.

Featured Case Studies

Business Telecom Expenses Reduced 50%
A small to medium sized company in the midwest was interested in migrating to IP Communications, but in today's economy, they were hesitant to upgrade their communication system due to their perception that the cost would outweigh the benefits.

Multi-State Company Cuts Telecom Costs 50%
A multi-site, multi-state company with extensive monthly long distance fees and toll-free charges did not have adequate broadband for Broadvox SIP Trunking requirements, nor did they have a SIP enabled telephone system.

Discover Leisure Connects Remote Users to its IP-PBX
Discover Leisure is one of the largest resellers of caravans and motor homes in the UK. With 15 branch of?ces all over the country, the company spent a great deal of money every month just on internal phone calls.

Featured eBOOKS

Internet+: The Way Toward Global Unified Communication
Connecting the telephony of the enterprise PBX or Unified Communications (UC) system using SIP trunks instead of conventional telephone lines has been very successful in recent years.

What is SIP Trunking? Edition 2
SIP trunking is becoming more of a focus for service providers. One key issue many service providers face when deploying SIP trunks is NAT, or Network Address Translation, traversal.

What is SIP Trunking? Edition 1
A vast resource for information about all things SIP - including SIP, security, VoIP, SIP trunking and Unified Communications.

Featured Videos

Broadvox VAR Testimonial VAR 1:
Part 1 of the VAR (Value Added Reseller) Partner Program Testimonials for Broadvox...

E-SBCs AS The Demarcation Point:
Ingate's Steve Johnson talks to Erik Linask about the role session border controller plays as the demarcation point at...

Demystifying DPI
How can deep packet inspection protect your SIP traffic as well as your entire network?

Featured Resources

Partner Program Overview:
Over 4,000 VARs, Master Agents, Solution Providers, and Independent IT Professionals trust Broadvox. We offer customized services and solutions to fit seamlessly into any company's business model. And when you partner with Broadvox, every member of our team stands behind you and your customers 100%...

SIP Trunk UC Summit

What's New

Presenting the New Ingate/Intertex Website:
Internet+ is an extended Internet access allowing high quality SIP (Session Initiation Protocol) based real-time person-to-person communication, everywhere and for any application. It applies to both fixed and mobile networks ...

Featured Blogs

Featured Webinars

Secure SIP Trunking:
What You Need to Know

Successfully Deploying Enterprise SIP Trunking:
Tools and Techniques for Overcoming Common Roadblocks

Featured Podcasts

Getting the Most Out of Your SIP Trunks:
Ingate's Steve Johnson and TMC's Erik Linask discuss how best practices forgetting the most out of SIP Trunking services and common pitfalls to avoid.

Featured Datasheets

Ingate SIParator E-SBCs
Adopting SIP is a simple process with the Ingate SIParator, the secure enterprise session border controller (E-SBC). The SIParator makes secure SIP communications - including VoIP,SIP trunking and more - possible while working seamlessly with your existing network firewall.

Ingate Firewalls
Everyone is talking about enterprise usage of VoIP, instant messaging and other types of realtime communications including presence and conferencing.

SIP Trunk Solutions for Service Providers
The award-winning Ingate Firewall and Ingate SIParator deliver a high quality, reliable SIP trunk connection between the customer's IP-PBX and the service provider network, and solve interoperability issues to simplify deployments and support for remote diagnosis of reported issues.