From the Experts
SIP Trunking News
[November 27, 2012]
XACT Telesolutions Earns #1 Ranking as Best Call Center Service
UNITY, ME, Nov 27, 2012 (PRWeb.com via COMTEX) -- XACT Telesolutions, a leading provider of call center services and call center order taking, was recently ranked as the top call center service provider by TopTenREVIEWS.com. The company placed first in a number of categories - including inbound calls, outbound calls, features, and support options - in addition to placing first overall.
"We are extremely excited to be named the top call center by TopTenREVIEWS," said Kathy Gray, the Director of Business Development at XACT Telesolutions. "We have been providing convenient, reliable, and affordable call center services for nearly 10 years, and we are proud that such a respected review site has recognized our track record for quality service with such a glowing assessment." XACT Telesolutions provides hosted call center solutions and answering services for businesses, schools, and other organizations. By leading the way on all four categories of the review, XACT Telesolutions was rated the clear number one on the "2013 Best Call Center Service Reviews and Comparisons" list by TopTenREVIEWS.com.
TopTenREVIEWS.com is a highly-reputable review site established in 2003 to give consumers the information needed to make smart purchases. TopTenREVIEWS ranks products and services in a number of different categories and offers convenient side-by-side comparison charts in order to help individuals and businesses find the best products to purchase or companies to work with. The site is part of the TechMediaNetwork company, which has built over 800 review websites and draws 27 million unique monthly visitors on its network of 16 owned and operated sites.
"This resourceful call center can provide a wide range of services for your company and will treat your customers in a courteous and helpful fashion," the TopTenREVIEWS verdict reads.
XACT Telesolutions received a perfect "10 out of 10" ranking for each aspect of the business that was reviewed.
"[XACT Telesolutions] is a great choice if you are a tiny startup and need to outsource receptionist duties for scheduling appointments, processing orders and checking back to see if customers are happy," the review states. "If you are a mid-sized company looking to expand through cold calls and lead generation, this could be an excellent option. If you are an online retail firm eager to find reliable holiday help, XACT Telesolutions can tailor a program that precisely suits your company and helps reach your business goals. It easily wins our TopTenREVIEWS Gold Award." For more information on the services XACT Telesolutions can provide for your business or organization, or to learn more about the company's recent number one ranking, contact Kathy Gray at 217-670-2304 or visit
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