From The Sip Trunking Experts

TMCNet:  Messagemind Unveils New Enterprise Social Intelligence Platform

[November 27, 2012]

Messagemind Unveils New Enterprise Social Intelligence Platform

NEW YORK --(Business Wire)--

Messagemind, the leading enterprise social network intelligence company, today unveiled its new platform designed to identify, consolidate and monetize the collective social intelligence of an entire organization. The Messagemind platform silently and securely listens to the natural actions that occur within organizations, including scheduled meetings and emails authored and read, use of CRM systems, customer service tools and other applications.

Messagemind's new platform extracts data and cross-references it against both internal and external sources, resulting in centralized, accurate and streamlined social information center. Thus, business executives are able to locate the most business-critical connections in one portal and effectively leverage relationships.

The platform incorporates specialized solutions, each addressing a specific area of enterprise social intelligence. RelationshipMind is an enterprise relationship navigator, identifying internal and external social connections and rating the strength and closeness of those professional relationships. RelationshipSync is the universal contact management system. The tool controls the listening function of the platform and has the capability to create accurate contact profiles. ExpertMind locates subject matter experts within and outside the enterprise by understanding what tey do and who they most often interact with. Each solution can operate separately or together to map internal and external social connections.

"Our platform is unique in the way it's able to capture and combine an organization's collective internal and external social intelligence, while meeting enhanced privacy requirements of global enterprises," said Manish Sood, CEO and Co-Founder of Messagemind. "The goal is to help companies and their employees identify the right connections so that as a result, they're able to work smarter, perform better and reach success more effectively."

Platform Solutions Overview:

RelationshipMind: Provides visibility into the collective relationships that people inside and outside of the organization have. The solutions also rates relationships according to relative strength. It discovers relationships based on the collective social activity of the enterprise, which is typically hidden in the multitude of enterprise systems and repositories like email messaging, address books, calendars, CRM activity, customer service systems, documents, etc.

RelationshipSync: Serves as a universal contact management solution for enterprises. The technology collects, corrects, de-duplicates, enhances and consolidates all contact profiles within the organization's email servers, myriad databases and applications. RelationshipSync syncs all contacts with CRM, ERP and other knowledge management systems, so that these systems always up-to-date with fast changing contact data records.

ExpertMind: Locates hidden subject matter experts, thought leaders and key influencers. ExpertMind dynamically learns an entire organization's knowledge network and allows users to locate the people who have the expertise and skills sought after. ExpertMind works like a talent scout, helping companies find and leverage existing resources and their professional networks.

About Messagemind

Serving a growing list of global 2000 enterprises, Messagemind is a corporate social intelligence company that provides cutting-edge technology solutions for companies and executives. Messagemind allows companies to tap their entire relationship network and cut through the noise, enhancing performance, increasing access to critical resources and saving time For more information please visit

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