|[December 05, 2012]
Sony Selects Concentrix to Drive Online Sales of U.S. Consumer Electronics
ROCHESTER, N.Y. --(Business Wire)--
Corporation, a wholly-owned subsidiary of SYNNEX
Corporation (NYSE: SNX), a global business services company, has
been selected by Sony
Electronics to manage sales to U.S. customers of Sony.com. Concentrix
assists Sony customers with product questions and purchasing options as
well as provides post order support of VAIO computers and Home
Audio/Video and Digital Imaging product lines - all while communicating
the overall value of the Sony brand. Concentrix was awarded the business
due to its proven ability to drive sales performance, grow business
through innovation and launch a seamless program.
"We are excited to represent a world class brand and its superior
consumer electronics products," said Chris Caldwell, President of
Concentrix Corporation. "Our passion fr Sony products combined with
results-driven sales performance provides a unique customer experience.
We have already seen solid results and revenue growth since the launch
of the program."
"We chose Concentrix to manage our sales program not only because of its
ability to deliver a premium brand experience, but also due to
Concentrix' capability to adopt the Sony culture and environment
throughout its business, creating a transparent Sony experience to our
customers," said Betsy McCann, Director, eCommerce Contact Center
Operations of Sony Electronics. "Overall, Concentrix' strong sales
culture and ability to provide creative ways to grow our business is a
strong indicator that our collaboration continues to grow with mutual
For more information about Concentrix Corporation's services, visit www.concentrix.com/services.
Concentrix Corporation is the global business process outsourcing
division of SYNNEX (News - Alert) Corporation with award-winning expertise in providing
our clients with platforms and services to support the customer
lifecycle. From locations in the Philippines, China, Costa Rica,
Nicaragua, the United States, United Kingdom, Hungary, India and Japan,
our more than 7,500 employees support millions of transactions in
multiple languages and countries worldwide. Concentrix Corporation is a
wholly-owned subsidiary of SYNNEX Corporation (NYSE:SNX), a Fortune 500
corporation. For more information, please visit www.concentrix.com.
Safe Harbor Statement
Statements in this release that are forward-looking, such as the general
success of the collaboration, involve known and unknown risks and
uncertainties, which may cause the Company's actual results in future
periods to be materially different from any future performance that may
be suggested in this release. The Company assumes no obligation to
update any forward-looking statements contained in this release.
Copyright 2012 SYNNEX Corporation. All rights reserved. SYNNEX, the
SYNNEX Logo, CONCENTRIX and all other SYNNEX company, product and
services names and slogans are trademarks or registered trademarks of
SYNNEX Corporation. SYNNEX, the SYNNEX Logo, and CONCENTRIX Reg. U.S.
Pat. & Tm. Off. Other names and marks are the property of their
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