Interactive Intelligence (News - Alert) Group Inc. (Nasdaq: ININ), a global provider of
unified IP business communications software and services, today
announced preliminary results for its fourth quarter and full year ended
Dec. 31, 2012.
"We had a remarkable end to a record year for orders and revenues in
2012," said Interactive Intelligence founder and CEO, Dr. Donald Brown (News - Alert).
"The business showed excellent growth across the board, with our
fourth-quarter performance driven by sales momentum for both our cloud
and premises-based offerings as we continue to gain share at the high
end of the contact center market. We received an unprecedented 20 orders
of over $1 million in the fourth quarter involving some of the largest
companies in the world.
"Given our strong and growing pipeline of opportunities worldwide, we
are maintaining our 2013 total order growth forecast of 20 percent and
currently estimate that approximately 50 percent of these orders will be
Highlights of orders include the following:
The company currently expects to report total revenues for the 2012
fourth quarter between $70 million and $72 million, up approximately 21
to 24 percent year-over-year. For the full year of 2012, the company
expects to report total revenues in the range of $237 million to $239
million, up approximately 13 to 14 percent year-over-year.
Non-GAAP operating margin is expected to be approximately 7 to 10
percent for the fourth quarter of 2012, and between 3 and 4 percent for
the full year of 2012.
Preliminary fourth-quarter and full year 2012 non-GAAP operating margins
exclude stock-based compensation expense of approximately $1.7 million
and $6.7 million, respectively, and purchase-related adjustment to
revenue and amortization of intangibles of approximately $770,000 and
$2.5 million, respectively.
The company has not completed preparation of its audited financial
statements for the year ended Dec. 31, 2012. These preliminary results
may be subject to adjustments and could change materially.
For the full year of 2013, based on the forecasted 20 percent order
growth with cloud-based orders representing approximately 50 percent of
total orders,the company expects 2013 revenues to be in the range of
$285 million to $290 million with a non-GAAP operating margin of 3 to 5
"We expect our non-GAAP operating margin to be in the low single digits
in 2013 due to the rapid growth of our cloud-based orders and our
further investments in cloud solutions and sales," Brown said.
"Interactive Intelligence is solidifying its position as a leader in the
cloud-based contact center market, and we plan to extend that position
by continuing to accelerate our pace of innovation in the coming year."
Interactive Intelligence plans to issue its final fourth-quarter and
full year 2012 results on Feb. 4, 2013 after the market closes and will
host a conference call that day at 4:30 p.m. Eastern time (EST) to
review the company's financial results and provide guidance for the
first quarter and full year of 2013. The conference call will feature
Dr. Brown and the company's CFO, Stephen R. Head. A live Q&A session
will follow opening remarks.
To access the teleconference, dial 1.877.324.1969 at least five minutes
prior to the start of the call. Ask for the teleconference by the
following name: "Interactive Intelligence fourth-quarter earnings call."
The teleconference will also be broadcast live on the company's investor
relations' page at http://investors.inin.com.
An archive of the teleconference will be posted following the call.
About Interactive Intelligence
Interactive Intelligence Group Inc. (Nasdaq: ININ) is a global provider
of contact center automation, unified communications, and business
process automation software and services. The company's unified IP
business communications solutions, which can be deployed on-premises or
via the cloud, are ideal for industries such as financial services,
insurance, outsourcers, collections, and utilities. Interactive
Intelligence was founded in 1994 and has more than 5,000 customers
worldwide. The company is among Forbes Magazine's 2011 Best Small
Companies in America and Software Magazine's 2012 Top 500 Global
Software and Service Providers. It employs approximately 1,400 people
and is headquartered in Indianapolis, Indiana. The company has offices
throughout North America, Latin America, Europe, Middle East, Africa and
Asia Pacific. Interactive Intelligence can be reached at +1 317.872.3000
or email@example.com; on the Net: www.inin.com.
The non-GAAP measures shown in this release include revenue which was
not recognized on a GAAP basis due to purchase accounting adjustments
and exclude non-cash stock-based compensation expense for stock options,
the amortization of certain intangible assets related to acquisitions by
the company and non-cash income tax expense. These measures are not in
accordance with, or an alternative for, GAAP and may be different from
non-GAAP measures used by other companies. Stock-based compensation
expense and amortization of intangibles related to acquisitions are
non-cash and certain amounts of income tax expense are non-cash.
Management believes that the presentation of non-GAAP results, when
shown in conjunction with corresponding GAAP measures, provides useful
information to management and investors regarding financial and business
trends related to the company's results of operations. Further,
management believes that these non-GAAP measures improve management's
and investors' ability to compare the company's financial performance
with other companies in the technology industry. Because stock-based
compensation expense, non-cash income tax expense amounts and
amortization of intangibles related to acquisitions can vary
significantly between companies, it is useful to compare results
excluding these amounts. Management also uses financial statements that
exclude stock-based compensation expense related to stock options,
non-cash income tax amounts and amortization of intangibles related to
acquisitions for its internal budgets.
Forward Looking Statements
This release may contain certain forward-looking statements that involve
a number of risks and uncertainties. Among the factors that could cause
actual results to differ materially are the following: rapid
technological changes in the industry; the company's ability to maintain
profitability; to manage successfully its growth; to manage successfully
its increasingly complex third-party relationships resulting from the
software and hardware components being licensed or sold with its
solutions; to maintain successful relationships with certain suppliers
which may be impacted by the competition in the technology industry; to
maintain successful relationships with its current and any new partners;
to maintain and improve its current products; to develop new products;
to protect its proprietary rights adequately; to successfully integrate
acquired businesses; and other factors described in the company's SEC (News - Alert)
filings, including the company's latest annual report on Form 10-K.
Interactive Intelligence is the owner of the marks INTERACTIVE
INTELLIGENCE, its associated LOGO and numerous other marks. All other
trademarks mentioned in this document are the property of their
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