INGATE

From The Sip Trunking Experts

TMCNet:  Arkadin Opens in Mexico to Meet Strong Demand for Conferencing and Collaboration Services

[January 09, 2013]

Arkadin Opens in Mexico to Meet Strong Demand for Conferencing and Collaboration Services

MEXICO CITY, Jan 09, 2013 (MARKETWIRE via COMTEX) -- Arkadin, one of the world's largest and fastest growing collaboration service providers, announced today the opening of its operations in Mexico City. Businesses of all sizes in Mexico now have access to its full suite of award-winning audio and web conferencing services and local customer service and support teams. Arkadin is the first major service provider to establish local operations in Mexico.


"We're extremely excited about the opportunity to service businesses in Mexico," says Thomas Valantin, Arkadin's Managing Director of Latin America. "Mexico is the world's 14th largest economy with many fast growing SMBs and a huge concentration of multi-nationals who need to collaborate locally and globally with partners, customers and remote employees. Our complete range of audio and web collaboration offerings equips these businesses to succeed in a 24/7 business environment where sharing and collective intelligence are key drivers for success." Mexico Primed for Conferencing Growth Leading analysts predict strong demand for conferencing in Mexico. In its 2012 Latin America Audio & Web Conferencing Service Market & Forecast, Wainhouse Research estimates web conferencing revenue in Mexico to grow approximately 45% between 2011 and 2013, with audio conferencing minutes to increase approx. 73% during the same period.

The demand is being fueled by an economy that requires businesses to collaborate more to compete in an increasingly mobile and flattened global business economy. Business travel challenges from limited airline options and sporadic violence are also cited as significant drivers for the growth of conferencing services in the country.

Complete Conferencing and Collaboration Solutions Arkadin's award-winning suite of audio and web conferencing services includes: -- Arkadin(R)Anytime(TM)- Easy, affordable, reservationless audio conferencing for up to 100 participants -- Arkadin(R) Express- Instant audio and web conferencing for up to 50 people, ideal for SMBs -- Arkadin(R)Anywhere(TM)- Simple, secure web conferencing with an intuitive interface and desktop sharing -- Arkadin(R)Event(TM)- Pre-packaged and customized audio and web conferencing, perfect for high-profile events requiring multi-media content -- Cisco WebEx provided by Arkadin(R) - Complete full featured audio and web conferencing solution for strategic collaboration geared to enterprises Local Service-Driven Approach is Key Differentiator Arkadin brings its local service-driven DNA to its Mexico City operations to ensure excellent customer experiences.

"Our business is founded on the principle that no one understands local customer needs better than support teams that live in the same country and speak the same language," continued Mr. Valantin. "Today we are the most global and local of service providers. Our Mexico City office includes local sales, customer service and support teams for an enterprise level of service with the personalized attention of a local provider who understands the cultural influences." Region Primed for Additional Expansion In addition to Mexico, Arkadin has recently established operations in Sao Paulo to service customers in Brazil. Chile, Colombia and Argentina are intended for later this year.

About Arkadin Founded in 2001, Arkadin is one of the largest and fastest growing collaboration service providers in the world. With a vision rooted in the belief that progress emerges from people's desire to share, Arkadin offers a complete range of remote audio, web, video conferencing and Unified Communications solutions. The services are delivered in the SaaS model for fast, scalable deployments and a high ROI. Its global network of 51 operating centres in 30 countries has dedicated local-language support teams to service its 26,000 customers. www.arkadin.com/mx SOURCE: Arkadin

[ Back To SIP Trunking Home's Homepage ]

Loading
Subscribe here for your FREE
SIP TRUNKING enewslettter.

Featured Partner


Featured Whitepapers

SIP Security for the Enterprise
Voice over IP (VoIP) is incorporated into a variety of computer networks, both public and private, and used for everyday transactions and communications among carriers, businesses, government agencies...

Making A Broadband Purchase Decision
Businesses today have many options for broadband connectivity. Clarifying your particular business needs prior to selecting a broadband provider will ensure an optimal match of broadband service to your requirements.

Voice-Optimized Network Delivers Premier Call Experience
Customers equate call quality with business quality. Real-time communication, interpersonal interaction, and the cordial tone of a call center representative can create a positive impression of your business that no email can match.

Featured Case Studies

Business Telecom Expenses Reduced 50%
A small to medium sized company in the midwest was interested in migrating to IP Communications, but in today's economy, they were hesitant to upgrade their communication system due to their perception that the cost would outweigh the benefits.

Multi-State Company Cuts Telecom Costs 50%
A multi-site, multi-state company with extensive monthly long distance fees and toll-free charges did not have adequate broadband for Broadvox SIP Trunking requirements, nor did they have a SIP enabled telephone system.

Discover Leisure Connects Remote Users to its IP-PBX
Discover Leisure is one of the largest resellers of caravans and motor homes in the UK. With 15 branch of?ces all over the country, the company spent a great deal of money every month just on internal phone calls.

Featured eBOOKS

Internet+: The Way Toward Global Unified Communication
Connecting the telephony of the enterprise PBX or Unified Communications (UC) system using SIP trunks instead of conventional telephone lines has been very successful in recent years.

What is SIP Trunking? Edition 2
SIP trunking is becoming more of a focus for service providers. One key issue many service providers face when deploying SIP trunks is NAT, or Network Address Translation, traversal.

What is SIP Trunking? Edition 1
A vast resource for information about all things SIP - including SIP, security, VoIP, SIP trunking and Unified Communications.

Featured Videos

Broadvox VAR Testimonial VAR 1:
Part 1 of the VAR (Value Added Reseller) Partner Program Testimonials for Broadvox...

E-SBCs AS The Demarcation Point:
Ingate's Steve Johnson talks to Erik Linask about the role session border controller plays as the demarcation point at...

Demystifying DPI
How can deep packet inspection protect your SIP traffic as well as your entire network?

Featured Resources

Partner Program Overview:
Over 4,000 VARs, Master Agents, Solution Providers, and Independent IT Professionals trust Broadvox. We offer customized services and solutions to fit seamlessly into any company's business model. And when you partner with Broadvox, every member of our team stands behind you and your customers 100%...

SIP Trunk UC Summit

What's New

Presenting the New Ingate/Intertex Website:
Internet+ is an extended Internet access allowing high quality SIP (Session Initiation Protocol) based real-time person-to-person communication, everywhere and for any application. It applies to both fixed and mobile networks ...

Featured Blogs

Featured Webinars

Secure SIP Trunking:
What You Need to Know

Successfully Deploying Enterprise SIP Trunking:
Tools and Techniques for Overcoming Common Roadblocks

Featured Podcasts

Getting the Most Out of Your SIP Trunks:
Ingate's Steve Johnson and TMC's Erik Linask discuss how best practices forgetting the most out of SIP Trunking services and common pitfalls to avoid.

Featured Datasheets

Ingate SIParator E-SBCs
Adopting SIP is a simple process with the Ingate SIParator, the secure enterprise session border controller (E-SBC). The SIParator makes secure SIP communications - including VoIP,SIP trunking and more - possible while working seamlessly with your existing network firewall.

Ingate Firewalls
Everyone is talking about enterprise usage of VoIP, instant messaging and other types of realtime communications including presence and conferencing.

SIP Trunk Solutions for Service Providers
The award-winning Ingate Firewall and Ingate SIParator deliver a high quality, reliable SIP trunk connection between the customer's IP-PBX and the service provider network, and solve interoperability issues to simplify deployments and support for remote diagnosis of reported issues.