From The Sip Trunking Experts

TMCNet:  cfactor Co-Sponsors Study of Shared Services Operational Practices

[January 10, 2013]

cfactor Co-Sponsors Study of Shared Services Operational Practices

Saskatoon, SK, Jan 10, 2013 ( via COMTEX) -- cfactor Works Inc. (cfactor), developer of socially infused Human Resource technologies, announced today that it is co-sponsoring the HR Shared Services Institute ("HRSSI") HR Delivery Practices Survey, currently the most comprehensive study of shared services operational practices.

The survey is designed to uncover insights in a number of key areas such as: Scope of services Technology enablement Service measurement practices Performance metrics HR practitioners are encouraged to participate in the survey until January 31, 2013. Those who do will be rewarded for their time and effort by receiving a complimentary copy of the findings.

Jim Scully, HRSSI Founder, Managing Consultant, and a leading research provider in HR service delivery, has developed the survey for the last four years, "When I founded the HR Shared Services Institute four years ago I realized the need to gather real data on what organizations were doing at an operational level. This research effort is an evolving learning process, not only for HRSSI, but for everyone who takes part." While many of the survey questions focus on shared services operations, even if professionals do not currently have shared services at their company, many questions relate to HR delivery models in general. As such, the survey is designed to allow users to avoid questions that do not pertain to them.

"The role of today's HR organization has evolved." said Cary Schuler, Co-Founder and CEO of cfactor Works Inc. "We believe it's critical to continue to advance technologies that enable agile HR service delivery - creating technology environments that provide engaging, easy to use and productive experiences for practitioners and employees alike. The HR Shared Services Institute continues to be a leader in this area, and we are proud to be supporting the efforts behind this important study." To take the survey, visit

cfactor's innovations in HR Service Delivery offer a game-changing approach to agile HR. In addition to comprehensive communications, self-service and analytics capabilities, it delivers socially-infused work processes/programs and an evolving knowledge base across the organization. The cfactor solution leverages engaging collaborative and social tools such as: Enterprise portal with specialized work hubs Ask HR real-time decision support Real-time consultation tools (one-to-one, team and role-based) Social support communities Since its inception, cfactor has been recognized by organizations like Ernst & Young, the Canadian Innovation Exchange and the Business Development Bank of Canada for its game-changing workforce management technologies. Working primarily with mid-to-large enterprises that represent hundreds of thousands of employees across a variety of industries, cfactor consistently delivers products that are highly configurable, while driving a proven ROI.

About cfactor Works Inc. (cfactor) cfactor is a socially-enabled, integrated HR management, communication and collaboration suite. The cfactor system-of-record uniquely leverages existing systems while delivering engaging, productive employee experiences for hundreds of thousands of employees.

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