From The Sip Trunking Experts

TMCNet:  Introducing Social Instinct: Provider of Social Media Solutions Blends Multilingual Human Moderation with Innovative Technology

[January 29, 2013]

Introducing Social Instinct: Provider of Social Media Solutions Blends Multilingual Human Moderation with Innovative Technology

(PR Web Via Acquire Media NewsEdge) San Francisco, CA (PRWEB) January 29, 2013 Appen Butler Hill, a global pioneer in linguistic technology based in Sydney, Australia, announces the formation of Social Instinct, a company providing social media solutions to brands, agencies and publishers using a unique hybrid of expert human moderation and automated technology.

Social Instinct, leveraging the language processing resources of parent company Appen Butler Hill (ABH), currently offers customers multilingual social media development, user-generated content moderation and curation, and brand crisis management.

ABH, which provides a comprehensive range of linguistic technology solutions to companies such as Microsoft, Google, Nuance and SAP, acquired two California companies to form Social Instinct: Kontribune, Inc., maker of an online solution that helps all types of communities engage their members through a unique story-telling approach, and Wikman Remer Consulting, a Ruby on Rails consultancy offering social media product development. Social Instinct is based in San Rafael, California.

"Social media is all about empowering conversation and engagement through voice, text and video. Our language processing expertise can detect the nuances of all multi-modal activity, nurturing it so participants want to stay involved, contribute or take action," says Lisa Braden-Harder, chief executive officer of ABH. “When combined with Social Instinct’s technology, our customers can make full use of social media for increased engagement and profitability, without the pitfalls.” New Social Media Platform Coming Spring, 2013 - Social Instinct will introduce a new social media technology platform in the first half of 2013. This proprietary social platform will allow brands and publishers to moderate and curate their user-generated content with accuracy and throughput not previously available. The platform will integrate ABH’s crowd-based services to provide clients with a complete social media solution, as well as be available for partnerships with existing human moderation firms. The product will help companies easily connect and interact with customers or employees, encouraging them to contribute, share and take action in a way that is beneficial for their brands.

“Moving into social media services and products is a logical expansion for ABH since social communication is already at the heart of our business,” continued Lisa Braden-Harder. “We were very fortunate to have found two companies that share our core values and belief in the power of community.” Paul Remer and Johan Wikman, founders of Kontribune and Wikman Remer Consulting, will remain as senior executives at Social Instinct. Both are veterans of the enterprise software and social media markets, with experience at companies such as Autodesk, Siterra, Piczo, Zynga and Lithium. Recently, they were principals of Keibi Technologies, a company that developed a successful platform for analyzing and ranking user-generated content.

“When we met with Lisa and the ABH team, it was clear that we shared a passion for the opportunities presented by combining technology and human judgment,” said Paul Remer, senior vice president of the new Social Instinct division. “Joining ABH gives us the resources and reach to offer our products and services to a whole new category of customers, as well as develop the next generation platform for social media engagement.” About Appen Butler Hill - Appen Butler Hill is a global leader in the field of linguistic Solutions, serving companies in 60 countries and supporting over 100 languages. With expertise in Speech, Search and Text Analytics combined with major operations in the US and Australia, and local teams in Europe, Asia, the Middle East and Africa, Appen Butler Hill provides clients with the highest quality language services and solutions.

Read the full story at (c) 2013 PRWEB.COM Newswire

[ Back To SIP Trunking Home's Homepage ]

Subscribe here for your FREE
SIP TRUNKING enewslettter.

Featured Partner

Featured Whitepapers

SIP Security for the Enterprise
Voice over IP (VoIP) is incorporated into a variety of computer networks, both public and private, and used for everyday transactions and communications among carriers, businesses, government agencies...

Making A Broadband Purchase Decision
Businesses today have many options for broadband connectivity. Clarifying your particular business needs prior to selecting a broadband provider will ensure an optimal match of broadband service to your requirements.

Voice-Optimized Network Delivers Premier Call Experience
Customers equate call quality with business quality. Real-time communication, interpersonal interaction, and the cordial tone of a call center representative can create a positive impression of your business that no email can match.

Featured Case Studies

Business Telecom Expenses Reduced 50%
A small to medium sized company in the midwest was interested in migrating to IP Communications, but in today's economy, they were hesitant to upgrade their communication system due to their perception that the cost would outweigh the benefits.

Multi-State Company Cuts Telecom Costs 50%
A multi-site, multi-state company with extensive monthly long distance fees and toll-free charges did not have adequate broadband for Broadvox SIP Trunking requirements, nor did they have a SIP enabled telephone system.

Discover Leisure Connects Remote Users to its IP-PBX
Discover Leisure is one of the largest resellers of caravans and motor homes in the UK. With 15 branch of?ces all over the country, the company spent a great deal of money every month just on internal phone calls.

Featured eBOOKS

Internet+: The Way Toward Global Unified Communication
Connecting the telephony of the enterprise PBX or Unified Communications (UC) system using SIP trunks instead of conventional telephone lines has been very successful in recent years.

What is SIP Trunking? Edition 2
SIP trunking is becoming more of a focus for service providers. One key issue many service providers face when deploying SIP trunks is NAT, or Network Address Translation, traversal.

What is SIP Trunking? Edition 1
A vast resource for information about all things SIP - including SIP, security, VoIP, SIP trunking and Unified Communications.

Featured Videos

Broadvox VAR Testimonial VAR 1:
Part 1 of the VAR (Value Added Reseller) Partner Program Testimonials for Broadvox...

E-SBCs AS The Demarcation Point:
Ingate's Steve Johnson talks to Erik Linask about the role session border controller plays as the demarcation point at...

Demystifying DPI
How can deep packet inspection protect your SIP traffic as well as your entire network?

Featured Resources

Partner Program Overview:
Over 4,000 VARs, Master Agents, Solution Providers, and Independent IT Professionals trust Broadvox. We offer customized services and solutions to fit seamlessly into any company's business model. And when you partner with Broadvox, every member of our team stands behind you and your customers 100%...

SIP Trunk UC Summit

What's New

Presenting the New Ingate/Intertex Website:
Internet+ is an extended Internet access allowing high quality SIP (Session Initiation Protocol) based real-time person-to-person communication, everywhere and for any application. It applies to both fixed and mobile networks ...

Featured Blogs

Featured Webinars

Secure SIP Trunking:
What You Need to Know

Successfully Deploying Enterprise SIP Trunking:
Tools and Techniques for Overcoming Common Roadblocks

Featured Podcasts

Getting the Most Out of Your SIP Trunks:
Ingate's Steve Johnson and TMC's Erik Linask discuss how best practices forgetting the most out of SIP Trunking services and common pitfalls to avoid.

Featured Datasheets

Ingate SIParator E-SBCs
Adopting SIP is a simple process with the Ingate SIParator, the secure enterprise session border controller (E-SBC). The SIParator makes secure SIP communications - including VoIP,SIP trunking and more - possible while working seamlessly with your existing network firewall.

Ingate Firewalls
Everyone is talking about enterprise usage of VoIP, instant messaging and other types of realtime communications including presence and conferencing.

SIP Trunk Solutions for Service Providers
The award-winning Ingate Firewall and Ingate SIParator deliver a high quality, reliable SIP trunk connection between the customer's IP-PBX and the service provider network, and solve interoperability issues to simplify deployments and support for remote diagnosis of reported issues.