INGATE

From The Sip Trunking Experts

TMCNet:  Shoretel Business Phones Showcased By Teleco Phoenix in 2013

[February 11, 2013]

Shoretel Business Phones Showcased By Teleco Phoenix in 2013

Phoenix, AZ, Feb 11, 2013 (PRWeb.com via COMTEX) -- Teleco of Phoenix, a nationally affiliated provider of telecommunications solutions for businesses, continues to demonstrate superior customer service while providing companies with valuable communications tools to make doing business easier. A recent demonstration at a local Phoenix business provides insight into how Teleco's products, services, and strategies can work for any business owner.


Teleco of Phoenix, working with ShoreTel business telecommunications solutions, offers network systems that assist in daily office communications, while improving employee accountability with customers, and ramping up overall efficiency, when it comes to information flow from company principals, to the employees on the showroom floor, or at the store level. Teleco offers free and private demonstrations to show how they can assist in streamlining business practices.

Teleco recently gave a hands on demonstration to a local prominent automotive group in January 2013. Mike Lindsley, owner of Teleco, showed managers how they could monitor sales and service calls for compliance, coaching, and training. Further, Lindsley let the group explore additional powerful features of the Shoretel system, such as instant messaging, call recording, voicemail to email, caller history and tracking, and more.

In particular, the automotive group embraced ShoreTel's Instant Messaging application that allows network users to send IMs within the system, via the same interface used for making calls. For businesses that experience a high volume of inter-office communication (especially automotive groups or sales focused companies, this can be an essential feature to improve company-wide performance. System-wide reporting (scheduled through email) is nearly automatic, with businesses having the ability to track inbound and outbound calls, call time, and the number of the calling party. ShoreTel also allows voicemails to be sent to email, the simultaneous ring feature allows two separate devices to ring at once, and top-level administration of the network is as easy as the click of a mouse.

About Teleco of Phoenix Teleco of Phoenix has a proven track record of success because of the systems and processes that they have implemented within the company. Representatives spend time in the field with customers, setting up programming in advance of the installation of ShoreTel networks. With a solid game plan tailored to meet the needs of every client, Teleco delivers a smooth installation, drastically reducing and often eliminating downtime during the crossover from an existing system to a new one.

Learn more about them at http://www.telecophx.com.

About ShoreTel, Inc.

ShoreTel, Inc. is a provider of business communication solutions offering simple and unified communications platforms, mobile solutions, and applications. Users of ShoreTel systems leverage the power of complete control, and the ability to collaborate and engage with other system users, all for the lowest cost in the industry. Headquartered in Sunnyvale, CA, ShoreTel also operates regional offices and partnerships across the globe. For more information, visit http://www.shoretel.com.

Read the full story at http://www.prweb.com/releases/shoretel/phonesystems/prweb10387204.htm PRWeb.com

[ Back To SIP Trunking Home's Homepage ]

Loading
Subscribe here for your FREE
SIP TRUNKING enewslettter.

Featured Partner


Featured Whitepapers

SIP Security for the Enterprise
Voice over IP (VoIP) is incorporated into a variety of computer networks, both public and private, and used for everyday transactions and communications among carriers, businesses, government agencies...

Making A Broadband Purchase Decision
Businesses today have many options for broadband connectivity. Clarifying your particular business needs prior to selecting a broadband provider will ensure an optimal match of broadband service to your requirements.

Voice-Optimized Network Delivers Premier Call Experience
Customers equate call quality with business quality. Real-time communication, interpersonal interaction, and the cordial tone of a call center representative can create a positive impression of your business that no email can match.

Featured Case Studies

Business Telecom Expenses Reduced 50%
A small to medium sized company in the midwest was interested in migrating to IP Communications, but in today's economy, they were hesitant to upgrade their communication system due to their perception that the cost would outweigh the benefits.

Multi-State Company Cuts Telecom Costs 50%
A multi-site, multi-state company with extensive monthly long distance fees and toll-free charges did not have adequate broadband for Broadvox SIP Trunking requirements, nor did they have a SIP enabled telephone system.

Discover Leisure Connects Remote Users to its IP-PBX
Discover Leisure is one of the largest resellers of caravans and motor homes in the UK. With 15 branch of?ces all over the country, the company spent a great deal of money every month just on internal phone calls.

Featured eBOOKS

Internet+: The Way Toward Global Unified Communication
Connecting the telephony of the enterprise PBX or Unified Communications (UC) system using SIP trunks instead of conventional telephone lines has been very successful in recent years.

What is SIP Trunking? Edition 2
SIP trunking is becoming more of a focus for service providers. One key issue many service providers face when deploying SIP trunks is NAT, or Network Address Translation, traversal.

What is SIP Trunking? Edition 1
A vast resource for information about all things SIP - including SIP, security, VoIP, SIP trunking and Unified Communications.

Featured Videos

Broadvox VAR Testimonial VAR 1:
Part 1 of the VAR (Value Added Reseller) Partner Program Testimonials for Broadvox...

E-SBCs AS The Demarcation Point:
Ingate's Steve Johnson talks to Erik Linask about the role session border controller plays as the demarcation point at...

Demystifying DPI
How can deep packet inspection protect your SIP traffic as well as your entire network?

Featured Resources

Partner Program Overview:
Over 4,000 VARs, Master Agents, Solution Providers, and Independent IT Professionals trust Broadvox. We offer customized services and solutions to fit seamlessly into any company's business model. And when you partner with Broadvox, every member of our team stands behind you and your customers 100%...

SIP Trunk UC Summit

What's New

Presenting the New Ingate/Intertex Website:
Internet+ is an extended Internet access allowing high quality SIP (Session Initiation Protocol) based real-time person-to-person communication, everywhere and for any application. It applies to both fixed and mobile networks ...

Featured Blogs

Featured Webinars

Secure SIP Trunking:
What You Need to Know

Successfully Deploying Enterprise SIP Trunking:
Tools and Techniques for Overcoming Common Roadblocks

Featured Podcasts

Getting the Most Out of Your SIP Trunks:
Ingate's Steve Johnson and TMC's Erik Linask discuss how best practices forgetting the most out of SIP Trunking services and common pitfalls to avoid.

Featured Datasheets

Ingate SIParator E-SBCs
Adopting SIP is a simple process with the Ingate SIParator, the secure enterprise session border controller (E-SBC). The SIParator makes secure SIP communications - including VoIP,SIP trunking and more - possible while working seamlessly with your existing network firewall.

Ingate Firewalls
Everyone is talking about enterprise usage of VoIP, instant messaging and other types of realtime communications including presence and conferencing.

SIP Trunk Solutions for Service Providers
The award-winning Ingate Firewall and Ingate SIParator deliver a high quality, reliable SIP trunk connection between the customer's IP-PBX and the service provider network, and solve interoperability issues to simplify deployments and support for remote diagnosis of reported issues.