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Whaleback Managed Services Introduces Partner Training Certification Program
PORTSMOUTH, NH, Feb 11, 2013 (MARKETWIRE via COMTEX) --
Whaleback Managed Services, the leader in managed unified
communications services, announced today the introduction of a
comprehensive partner training certification program for CrystalBlue
Partner Program members as part of the company's continuing effort to
strengthen sales channel support.
The new partner training certification program provides an easy,
efficient way for partners to become Whaleback Certified, designed to
accommodate busy schedules. Whaleback CrystalBlue Partner Program
members include enterprise cloud and voice managed service providers
(MSPs), telecom carriers, interconnect companies, telecom and datacom
value added resellers (VARs), IT services firms, network systems
integrators and sales agents.
Partner Technical Training consists of one four-hour face-to-face
training session and eight online modules, located on the Whaleback
partner portal and taken at partners' convenience. The training
modules are also offered via webinars that run at the beginning of
each quarter. Once partners have completed all modules and two
self-tests, they become Whaleback Certified.
Partner Sales Training consists of three on-site meetings with
salespeople and a Whaleback channel manager. Follow up training and
refresher courses will be provided on site and via webinars each
quarter.
"With our new partner training program and recent office openings we
are making great strides toward enhancing the support we give our
sales channel partners," said Chris Daly, Whaleback Managed Services
Chief Revenue Officer. "At the same time we are adding partners
across the country to our program, all to address the growing demand
for our CrystalBlue Unified Communications Services."
Whaleback's CrystalBlue Partner Program offers channel programs and
packages that include:
-- Combined upfront and annuity revenue plans tailored to meet a variety
of channel partner profiles
-- Successful go-to-market programs that include leads, marketing tools,
and sales support, with Whaleback Channel Managers devoted to building
and enhancing the "Partner Experience" and success
-- Extremely competitive managed voice solution offers
-- Minimal installation effort
-- Reduced support requirements through centralized management and
monitoring
-- Robust feature set - Mobility solutions that include
"find-me-follow-me" options with time of day routing; Contact center
solutions to quickly route callers to the right queue, with the right
priority; Unified Communications solutions with presence
-- Flexible quote tools - Designed for both unlimited and "a la carte"
usage plans to match customer needs
-- Marketing programs - Solution-based vertical market programs designed
to drive lead generation and increase reference selling
About Whaleback Managed Services
Whaleback Managed Services is a
leading provider of cloud-based managed unified communications
services for small and medium enterprises. Whaleback's end-to-end,
business-class voice services enhance productivity and reduce
operational and capital expenses by offering flexible, feature-rich
VoIP calling packages, proactive, centralized monitoring and
management, and high-touch customer service. Whaleback's optimized
cloud-based managed voice services are used by customers with single
and multi-site environments in industries including retail, legal,
financial, real estate, service, medical, construction, food, tourism
and more. For more information about Whaleback Managed Services visit
www.whalebackms.com.
Contact
Lisa Allocca
Red Javelin Communications
+1 (978) 470-2227
Email Contact
SOURCE: Whaleback Managed Services
http://www2.marketwire.com/mw/emailprcntct id=89B4F9CBC24FEB44
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