[February 19, 2013]

Clarabridge Brings Two "Customer Experience Rocks" Road Shows to California this March

Clarabridge, Inc., the leading provider of Customer Experience Management (CEM) powered through intelligent sentiment and text analytics, is bringing two of its "Customer Experience Rocks" Road Shows to California this March. Clarabridge (News - Alert) executives will be joined by customer experience professionals from Acer and Dell in San Francisco on Tuesday, March 5. On March 19th, Clarabridge will team up with Toshiba and Guthy Renker in Long Beach.

Clarabridge customers, along with Clarabridge CEO Sid Banerjee (News - Alert), Vice President of Product Marketing Melissa Pippine, and Senior Vice President Jason Schneider, will discuss how strategic CEM and Voice of the Customer (VoC) initiatives have helped enterprises improve customer loyalty and retention, increase share of wallet, grow profitability, and identify new markets and product lines throughout the enterprise.

The "Customer Experience Rocks" Road Shows are free, education-only events and unique opportunities to hear firsthand how top global brands have successfully taken their customer experience programs to the next level. Clarabridge customers will present on actionable insights that have led to major breakthroughs in product and service offerings, customer loyalty, and ROI along the way.

Attendees at the California Road Shows will learn best practices for implementing "Intelligent Customer Experience" initiatives from companies with some of the most successful, established programs in the world. If you are responsible for or interested in CEM and VoC activities within your organization, these are must-see events.

If you are a member of the media or an industry analyst and you'd like to attend one of the California Road Shows or speak with the presenters after the events, contact Megan Coyle at 212.255.0080, ext. 14, or clarabridge@articulatecomms.com.

About Clarabridge

Clarabridge is the leading provider of Customer Experience Management (CEM) powered through intelligent sentiment and text analytics. Clarabridge enables Global 1000 enterprises to achieve a universal understanding of their customers by automatically collecting, classifying, scoring sentiment, and analyzing qualitative data found in Voice of the Customer (VoC) feedback channels. Insights extracted result in improved marketing, product/service offerings, operations, and customer service across an organization. Clarabridge customers include B/E Aerospace, Charming Shoppes, Inc., Choice Hotels, Dell, E.ON, Expedia (News - Alert), Fidelity, Gaylord Hotels, Intuit, J.D. Power, L'Oréal, Marriott International, PetSmart, QVC, Inc., Sage North America, United Airlines, Walmart, Walgreens, and Wendy's International. Clarabridge is privately held with offices in Reston, Va. and London, U.K. For more information, visit http://www.clarabridge.com or on Twitter (News - Alert): @clarabridge.

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