|[March 19, 2013]
8x8 Enhances Virtual Office Business Phone Service With New Native Desktop Application
SAN JOSE, Calif. --(Business Wire)--
Inc. (Nasdaq: EGHT), provider of innovative cloud-based
communication and computing solutions, today introduced a new Virtual
Office Desktop softphone application for its award-winning Virtual
VoIP and Virtual Office Pro unified communications solutions.
Office Desktop provides all of the same functionality of the Virtual
Office Online browser application in a more robust native Windows and
Mac application. Integrating a business softphone with one-on-one video
calling, web and video conferencing along with visual voicemail, 8x8's (News - Alert)
update to Virtual Office Desktop also includes enterprise grade IM
(instant messaging) and presence along with fax, and social media feeds,
all found in one easy to use application.
Benefits of Virtual Office Desktop include:
Better call and message notification: For web applications,
users need to launch a browser and navigate to a web page that can get
hidden behind other browser tabs, making it easy to miss calls and
chats. As a native Windows and Mac app, Virtual Office Desktop
automatically launches when the computer starts. The app shows system
alerts or screen pops in the foreground when incoming calls, IMs and
faxes are received. Calls can ring both a headset and the computer
speakers in case the user has temporarily put down his or her headset.
Simplified user interface and compact design: Savesscreen
space while providing quick access to a personal and corporate
directory, soft phone, online meetings and faxes. The History tab provides
an easily searchable archive of call logs, chats, meeting info,
recordings and social media feeds.
Improved call quality: Echo cancellation and native support for
advanced speech codecs improve audio quality on Windows, even with low
"8x8 strives to provide the best communications tools across all
connected devices," said 8x8 Senior Product Manager Phillip Liu. "While
customers appreciate the convenience of quickly accessing 8x8's unified
communications app through any web browser, our most dedicated users
wanted the absolute best call quality and user experience which can only
be delivered through a native Windows or Mac application. I'm proud of
the work our engineers and designers did to integrate so much capability
in an easy-to-use app that's designed for continuous use throughout the
The Virtual Office Desktop application is included free with 8x8 Virtual
Office and Virtual Office Pro business phone service. All 8x8 customers
can download and install the application at http://www.get8x8.com/8x8_Virtual_Office_Desktop_Beta/.
For additional information about 8x8 Virtual Office, visit http://www.8x8.com/BusinessPhoneSystems.aspx.
About 8x8, Inc.
8x8, Inc. (NASDAQ: EGHT) empowers business conversations for more than
30,000 small and medium-sized businesses with cloud communications
services that include hosted
PBX telephony, unified communications, contact center and video
conferencing solutions. The company has been delivering business
communications services since 2004 and has garnered a reputation for
technical excellence and outstanding reliability. In 2012, 8x8 was named
a market "leader" in Gartner's (News - Alert) Magic Quadrant for Unified
Communications as a Service (UCaaS) in North America and recognized as
1 Provider of Hosted IP Telephony by Frost & Sullivan (News - Alert). For
additional information, visit www.8x8.com,
or connect with 8x8 on Facebook
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