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TMCNet:  Five9 Client, GrubHub, to Speak at IQPC Call Center Week

[June 12, 2013]

Five9 Client, GrubHub, to Speak at IQPC Call Center Week

SAN RAMON, Calif. --(Business Wire)--

Todd Provino, vice president of customer service at GrubHub, will share with IQPC (News - Alert) Call Center Week attendees how Five9 cloud contact center software helps the online and mobile food delivery service provide excellent customer service, while enjoying increased business agility and greater agent productivity.




Who:  

Todd Provino, vice president of customer service at GrubHub, a leading online and mobile food ordering service that works with more than 20,000 restaurants and serves diners in 500+ cities, including 350 college campuses across the country.

 
What:

Presentation at IQPC Call Center Week,

"GrubHub Taps Cutting Edge Cloud Solutions to Delight Diners"

 

Organizations struggle with cloud misconceptions and how to take full advantage of next generation cloud technology within the contact center. Come hear how a leading organization is using cutting-edge cloud contact center technology to increase business agility, enhance agent productivity and improve customer satisfaction.

 
When:

Wednesday, June 13, 2013; 3:30 p.m. - 4:15 p.m. PT

 
Where:

Caesars Palace, Las Vegas, Augustus Ballroom V

 

Win an iPad Mini at IQPC Call Center Week

Enter for a chance to win one of five iPad Minis at IQPC Call Center Week, June 11-14, 2013 at Caesar's Palace in Las Vegas. There are three ways to enter and winners must be present at Call Center Week to win:

1. Tweet about why you like IQPC Call Center Week, include @Five9 (News - Alert) and #callcenterweek in your post. For example, "I like interacting with call center professionals at #callcenterweek. Planning to stop by the @Five9 booth while I'm there too."

2. During Call Center Week, stop by the Five9 booth (#515) and get your badge scanned.

3. Attend the GrubHub presentation.

Winners will be notified via Twitter (News - Alert) and Facebook and will be awarded an iPad Mini at the Five9 booth (#515) during the conference.

About Five9

Five9 is the leading provider of cloud contact center software, bringing the power of the cloud to more than 1,800 customers worldwide and facilitating more than three billion customer interactions annually. Since 2001, Five9 has pioneered the cloud delivery model, helping contact centers of every size transition from premise-based solutions to the cloud. With unparalleled expertise, technology, and ecosystem of partners, Five9 helps businesses take advantage of a secure, reliable, scalable cloud contact center solution to create exceptional customer experiences, increase productivity and boost revenue. For more information visit www.five9.com.


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