the live video, real-time communications (RTC) company, today unveiled
several new pricing plans that will better support the company's diverse
customer base. The company also introduced Insights, a new way for
OpenTok developers to access their project data.
The new plans are designed to enable development teams of all sizes to
easily incorporate live video and access only the features they need,
In addtion, customers of the Standard and Growth Plans have the
flexibility to add features a la carte to their plans at an additional
"With live video becoming increasingly important across so many
industries and use cases, we understand the need to offer our
development tools at several price points," said TokBox (News - Alert) CEO Scott
Lomond. "The new plans will help make the OpenTok platform more widely
available and help give our existing customers a broader range of
With the addition of Insights to the Account Dashboard, users now see a
data visualization dashboard displaying usage, quality and error data
for OpenTok projects, powered by TokBox's new Advanced Insights feature.
Additionally, users can take their analysis further with the Insights
API (currently in Beta) that is also part of Advanced Insights, and pull
data into the internal dashboards or analytics tools they already use to
monitor their service.
"We're always looking for ways to improve the platform and increase
flexibility for users," added Lomond. "Insights gives users more
transparency and an easier way to keep tabs on their projects."
In support of the new pricing options, TokBox has updated the Account
Dashboard so users can enable new add-on features, view and upgrade to
other plans, as well as manage billing metrics, keep track of invoices
and manage account users.
According to the results of the inaugural TokBox
Live Video Maturity Study, 53 percent of those surveyed have either
used or are likely to use live video to speak with customer service
representatives from major brands. Some of the more popular use cases
include pre-sales support, contact center inquiries, identity
verifications and post-sales support.
For more information on TokBox's new pricing options and Insights,
please visit: https://tokbox.com/blog/introducing-new-pricing-plans-insights/.
TokBox, a Telefónica (News - Alert) company, develops and operates the OpenTok
Platform, making it fast and easy to add live video communications into
online and mobile websites, apps and services. The scalable,
customizable platform gives users the creative freedom to develop any
video interaction, from one-to-one chats to large-scale broadcasts.
The first platform to incorporate support for WebRTC, OpenTok caters to
enterprises, entrepreneurs and developers with powerful APIs and a
global cloud infrastructure. OpenTok has been used to stream WebRTC live
video in over 36,000 applications since 2013 for companies including
Major League Baseball, Live.ly, Esurance, Royal Bank of Scotland,
Valspar, Chegg and Double Robotics. www.tokbox.com
View source version on businesswire.com: https://www.businesswire.com/news/home/20180413005125/en/
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