CHICAGO, June 13, 2018 /PRNewswire/ -- The U.S.-based outsourced contact center operations (CCO) industry is growing due to several macro-level changes, from shifts in the U.S. economy to advances in technology and rising global labor rates. In addition, companies across different industry verticals currently "in-house" their contact center activities, presenting a compelling growth opportunity for the already large and expanding $23.0 billion U.S.-based outsourced CCO market.
In its latest industry commentary, Colonnade Advisors explores trends, growth drivers and M&A in the U.S. contact center sector. For the full industry commentary, see www.ColAdv.com.
CONTACT: Jesse Jang, firstname.lastname@example.org
View original content:http://www.prnewswire.com/news-releases/colonnade-advisors-latest-white-paper-highlights-favorable-trends-for-the-23-billion-us-contact-center-industry-300665053.html
SOURCE Colonnade Advisors
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