Contact Center Applications Market, Forecast to 2023" report
has been added to ResearchAndMarkets.com's offering.
The Indian contact center applications market grew by 2.7%, reporting a
market revenue of $65.2 million in 2016. The market is forecast to see a
CAGR of 3.3% from 2016 to 2023.
This study is based on 6 application segments including Inbound Contact
Routing (ICR), Interactive Voice Response (IVR), Outbound Dialer (OBD),
Quality Monitoring (QM), Workforce Management (WFM) and analytics
applications. The base year is 2016. Forecasts are provided by
application as well as by vertical segment and horizontal segment
adoption for the years 2017 to 2023.
1. Executive Summary
2. Market Overview
3. Forecasts and Trends
4. Market Share and Competitive Analysis
For more information about this report visit https://www.researchandmarkets.com/research/ld5mmj/indian_contact?w=4
View source version on businesswire.com: https://www.businesswire.com/news/home/20180613005758/en/
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