DUBLIN, June 13, 2018 /PRNewswire/ --
The "Hong Kong Contact Center Applications Market, Forecast to 2023" report has been added to ResearchAndMarkets.com's offering.
The Hong Kong contact center applications market grew by 5.7%, reporting market revenue of $14.08 million in 2016. The market is forecast to grow at a CAGR of 2.2% from 2016 to 2023.
This study is based on 6 application segments including Inbound Contact Routing (ICR), Interactive Voice Response (IVR), Outbound Dialer (OBD), Quality Monitoring (QM), Workforce Management (WFM) and analytics applications. The base year is 2016. Forecasts are provided by application as well as by vertical segment and horizontal segment adoption for the years 2017 to 2023.
Key Issues Addressed
Key Topics Covered:
1. Executive Summary
2. Market Overview
3. Forecasts and Trends
4. Market Share and Competitive Analysis
For more information about this report visit https://www.researchandmarkets.com/research/qxfldn/hong_kong_contact?w=5
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SOURCE Research and Markets
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