DUBLIN, June 13, 2018 /PRNewswire/ --
The "Asia-Pacific Contact Center Applications Market, Forecast to 2023" report has been added to ResearchAndMarkets.com's offering.
The Asia-Pacific (APAC) contact center applications market size is estimated to grow from $647.1 million in 2016 to $733.1 million by 2023, at a Compound Annual Growth Rate (CAGR) of 1.8%.
The research service covers the contact center applications market across 14 countries (Australia, China, Hong Kong, India, Indonesia, Japan, Malaysia, New Zealand, The Philippines, Singapore, South Korea, Taiwan, Thailand, and Vietnam) in the Asia-Pacific region based on 6 application segments, including Inbound Contact Routing (ICR), Interactive Voice Response (IVR), Outbound Dialer (OBD), Quality Monitoring (QM), Workforce Management (WFM) and analytics applications.
The base year is 2016. Forecasts are provided by application as well as by vertical segment and horizontal segment adoption for the years 2017 to 2023.Research Scope
Key Topics Covered:
For more information about this report visit https://www.researchandmarkets.com/research/sls4n5/asiapacific?w=5
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SOURCE Research and Markets
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