SIP Trunking News

TMCNet:  UJET Awarded CUSTOMER Magazine, Workforce Optimization Innovation Award

[February 21, 2019]

UJET Awarded CUSTOMER Magazine, Workforce Optimization Innovation Award

UJET, Inc., the company that is reimagining customer support with multi-channel solutions that fully leverage smartphone-era technology and intelligent automation, today announced that it has been awarded a CUSTOMER Magazine, Workforce Optimization Innovation Award.

The CUSTOMER Magazine Workforce Optimization Innovation Award recognizes vendors that are using metrics and data-driven analysis to advance the call center, CRM and teleservices industries one solution at a time. The award highlights products which enable their clients to meet and exceed the expectations of their customers.

"On behalf of both TMC and CUSTOMER magazine, it is my pleasure to honor UJET with a Workforce Optimization Innovation Award," said Rich Tehrani (News - Alert), CEO, TMC. "Its UJET Platform solution has proven deserving of this elite status and I look forward to continued innovation from UJET in 2019 and beyond."

"We are honored to have been recognized by one of the leading voices in the industry and believe it is directly atributable to UJET's ability to radically transform the customer support experience," said Anand Janefalkar, Founder and CEO of UJET. "Our platform enables users to automate and optimize communications across every touch point - phone, web and app. And, UJET's actionable data intelligence and support tools empower customer service teams to better serve and delight customers."

Tweet this: .@UJETco Awarded CUSTOMER Magazine, Workforce Optimization Innovation Award #CustomerSupport #CustomerExperience #CX

About TMC's (News - Alert) CUSTOMER Magazine

TMC's CUSTOMER magazine premiered in September 2012 and is the industry's definitive source for news, product information, and strategies for communications that engage customers and potential customers. Each issue of CUSTOMER includes news and insights on the latest developments in agent training, analytics, ERP, IVR, social CRM solutions, mobile apps, workforce management and more. Please visit for more information.

About UJET

UJET is a modern cloud contact center software company with leading innovation in smartphone-era customer support on the web, phone, and mobile apps. The UJET platform delights end-users with any time, anywhere access and simple smartphone functionality and elevates agent performance through context-aware solutions for voice, chat, image, video, and text. The UJET platform is enterprise grade in its global reliability, security, and scaling capacity and is SOC2 Type II and HIPAA compliant. UJET is trusted by customer-centric, innovative enterprises, including Nest, Instacart, Postmates, Atom Tickets, Blink and Grupo Bursatil Mexicano (GBM) to automate contact center processes and provide superior experiences that drive higher customer satisfaction. For more information, visit

[ Back To SIP Trunking Home's Homepage ]