ROCHESTER, N.Y., Feb. 22, 2021 /PRNewswire/ -- Paychex, Inc., the HR software and services company that provides the power of simplicity for increasingly complex workplaces, has won a Stevie® Award for the fifth year in a row. A panel of judges selected the company's rapid response to the COVID-19 pandemic as a 2021 silver winner for the Most Valuable COVID-19 Response by a Business Development Team. Demonstrating its commitment to helping clients and the general business community throughout every stage of the pandemic, the multifaceted response from Paychex included its comprehensive COVID-19 Help Center, state-specific resources, educational webinars, product innovations, in-app Paycheck Protection Program (PPP) tools, specialized employee training, and more.
"For the past 50 years, we have kept a watchful eye on workplace trends to anticipate customers' needs and bring them the solutions they need now and for the future. Despite the confusion and hardship for businesses, so swiftly brought on by COVID-19, we were able to quickly deliver resources and services that helped employers respond and adapt," said Martin Mucci, Paychex president and CEO. "Receiving our fifth consecutive Stevie Award speaks to the agility and innovation present among our developers, marketers, legal, and compliance teams. They worked in partnership with sales and customer service to pivot with great speed, meeting customers' needs with effective recommendations and targeted guidance."
As businesses grappled with a quickly evolving regulatory landscape and a host of new challenges brought on by either remote and/or temporarily depleted workforces, Paychex demonstrated its commitment to helping to solve problems and simplify the complex. The company introduced tools and resources to help both its customers and the wider business community manage their cashflow and employee needs during an unprecedented time. Resources included:
Other Paychex Flex enhancements already in flight as the pandemic hit helped foster employer-employee connection during a time when many customers transitioned to a more digital workplace:
While quickly developing these technology solutions and online resources, Paychex's commitment to delivering world-class service never wavered – especially throughout the year-end rush. The company's 600+ trained HR consultants helped guide clients through an unchartered and evolving HR landscape.
"Paychex has helped us from the very beginning. They're helping me with HR needs and helping me stay compliant," said celebrity hairstylist Anthony Cristiano of Anthony Cristiano Salon, which was forced to close in March 2020. "Most recently, they've helped me go through this pandemic. I didn't know what to do so I immediately called our (Paychex) HR representative and got advice. I wanted to understand what it means to furlough our staff and how do I get them comfortable with unemployment. I was grateful for how they gave us the answers on how to treat our employees and what's best for them."
Cristiano has since received a PPP loan and reopened his Chicago salon.
The level of support provided to Paychex customers throughout the pandemic extends to its subsidiaries, including SurePayroll and Oasis.
More than 2,300 nominations from organizations of all sizes and in virtually every industry, in 51 nations, were considered in this year's competition. Winners were determined by the average scores of more than 160 professionals worldwide on nine specialized judging committees. Entries were considered in more than 90 categories for customer service and contact center achievements, more than 60 categories for sales and business development achievements, and categories to recognize new products and services, solution providers, and organizations' and individuals' response to the COVID-19 pandemic.
"In the toughest working environment in memory for most organizations, 2021 Stevie Award winners still found ways to innovate, grow sales, please their customers, and secure new business," said Stevie Awards president Maggie Gallagher. "The judges have recognized and rewarded this, and we join them in applauding this year's winners for their continued success. We look forward to recognizing them on April 14."
Details about the Stevie Awards for Sales & Customer Service and the list of Stevie winners in all categories are available at www.StevieAwards.com/Sales.
About PaychexPaychex, Inc. (NASDAQ: PAYX) is a leading provider of integrated human capital management solutions for human resources, payroll, benefits, and insurance services. By combining its innovative software-as-a-service technology and mobility platform with dedicated, personal service, Paychex empowers small- and medium-sized business owners to focus on the growth and management of their business. Backed by more than 45 years of industry expertise, Paychex serves more than 680,000 payroll clients as of May 31, 2020 across more than 100 locations in the U.S. and Europe, and pays one out of every 12 American private sector employees. Learn more about Paychex by visiting paychex.com and stay connected on Twitter and LinkedIn.
About The Stevie Awards Stevie Awards are conferred in eight programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East & North Africa Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com.
Tracy Volkmann Paychex, Inc. 585-387-6705 email@example.com @PaychexNews
Colleen Bennis Mower 585-389-1865 firstname.lastname@example.org
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SOURCE Paychex, Inc.
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