Quintron will develop new software to monitor all T1 connections and provide auto-switchover to a secondary T1 based on network performance to enhance the overall operational reliability. A new feature to support automatic database replication will also be included since JSC will now be provisioned with a backup DICES VoIP system. The new system is configured to support 100 end user clients, all running on existing customer computers, the company stated in a press release.

For Johnson Space Center (JSC), the first NASA-direct contract will provide a second DICES VoIP system. While the first DICES VoIP system delivered in 2010 will be deployed at another NASA site to be used as an emergency backup, this will become a primary operating system. Equipped with six active T1 Gateways and one SIP Gateway (News - Alert) for connectivity to other NASA voice systems, this new system includes a fully-redundant central VoIP server.

Apart from the DICES VoIP Phone Client that provides voice content via a standard phone call while the user client operational data is via standard IP connection, other features selected include encryption for all client connections, user login via centralized NASA services. Delivery of the major equipment and software content was completed in early September prior to NASA implementation later in the spring, with final updates due in early 2012.

In January 2011, the company was awarded two major contracts for its DICES communications equipment. The first award is for a DICES Voice over Internet Protocol (VoIP) system solution that will be the first major new IP-based system introduced onto the Test Support Network installed at White Sands Missile Range (WSMR) during the last three years. Quintron won this award after going through a rigorous selection process by ATAMIR working on behalf of the U.S. Army WSMR Systems Engineering Directorate.