Adapt Telephony Services, a value-added reseller and integrator of unified business communications solutions, was honored with Vision Award, Credit Union Award and Pace Setter, Enterprise Award, three customer achievement and business performance awards from Interactive Intelligence (News - Alert).

Reportedly, nearly 200 North American resellers compete for Interactive Intelligence partner awards annually.

“Winning these awards has helped us meet our business objectives while also motivating our employees,” Jerry Brown, vice president of sales at Adapt said in a press release.

“Adapt team members involved in the StreetSafe anti-crime system, for instance, felt great satisfaction from having their work held up among peers as visionary,” Brown added.

As stated, Adapt won for the fifth time, the 2011 Interactive Intelligence Vision Award for its integration of the Interactive Intelligence software with StreetSafe, an anti-crime service of PeopleGuard, LLC. StreetSafe unites smart phones, GPS applications, PeopleGuard safety advisors and 911 centers, offering consumers instant, around-the-clock “walk with me” services or “red button” emergency assistance. Adapt claims that this system is designed for anyone who must traverse potentially unsafe areas such as dark streets or isolated parking lots.

Moreover, the Adapt application enables a priority call routing system to link callers to a trained PeopleGuard safety advisor. In an emergency, the caller can activate a silent alarm to pinpoint their GPS location for emergency assistance. Police and ambulance teams can be called instantly because the safety advisor is in direct contact with 911 centers.

Apart from the Vision Award, Adapt is also the 2011 recipient of the Interactive Intelligence Credit Union Award for generating the most sales revenue from customers in this vertical during the 12-month evaluation period. It recognizes Adapt’s leadership in helping the nation’s credit unions deploy Customer Interaction Center (CIC), the all-in-one IP communications software suite from Interactive Intelligence. Adapt has more than 70 credit union customers throughout the U.S.

Also, the Pace Setter, Enterprise Award for 2011 was given to Adapt for generating the most North American enterprise IP telephony sales revenue. Revenue calculations were based on the most CIC enterprise IP telephony seat licenses sold in North America during the 12-month evaluation period.

CIC is an all-in-one IP communications software suite that provides contact center automation, enterprise IP telephony, and business process automation functionality for mid-size to large organizations.

 Paul Weber, vice president of sales at Interactive Intelligence said in a statement that as a multiple award-winner in 2011, Adapt has clearly demonstrated its unique ability to provide creative, customer-focused communications technology solutions.

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO East 2012, taking place Jan. 31-Feb. 3 2012, in Miami, FL. ITEXPO (News - Alert) offers an educational program to help corporate decision makers select the right IP-based voice, video, fax and unified communications solutions to improve their operations. It's also where service providers learn how to profitably roll out the services their subscribers are clamoring for – and where resellers can learn about new growth opportunities.

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