Business experts have recently spotlighted what they believe is the most significant player in telephony industry: Illinois-based Adapt Telephony Services. Adapt has provided globally-acclaimed communications’ solutions to industries related to banking, credit unions and contact centers since 1997, and now the company is making its mark in the world of business.

Last year, Adapt was awarded with Microsoft’s (News - Alert) esteemed “Worldwide Partner of the Year,” and experts believe that Adapt stands a good chance of winning it again this year. Adapt is a company that is consistently awarded for its outstanding business performance. As a partner to both Interactive Intelligence (News - Alert) Inc. and Juniper Networks, Adapt has received titles such as Platinum Elite Partner and Networks Select Partner. Adapt also holds the title of Master Integrator and is a two-time recipient of the Vision Award.

Adapt is making recent headlines for being what the press has dubbed, “One of America’s Fastest Growing Unified Communications (News - Alert) Resellers and Systems Integrators.” Although this is a nationally-recognized title, Adapt’s success in this field is probably the fastest growing in the world, according to a recent post,

“Adapt Telephony Services, the locally-owned reseller and systems integrator of contact center automation and enterprise IP telephony solutions, announced record results for 2011 on the heels of winning its second straight ‘Worldwide Partner of the Year’ award from its vendor partner Interactive Intelligence, Inc.”

According to Adapt’s site, “Adapt configures, installs and supports the proven and innovative SIP Based, Open Standards, IP PBX (News - Alert) and Contact Center Solution from Interactive Intelligence Inc. These proven IP-ready communications tools are designed for every aspect of sales, marketing, customer service and the contact center. It also can be the enterprise wide IP telephony solution with voicemail, unified messaging and self-service speech recognition. Complete solutions that contribute to your business success.”

“These proven SIP Based Solutions were designed from the ground up to provide an all-in-one solution that handles all your business’ communication needs. The innovative and award-winning functionality provides unsurpassed performance on an integrated platform that makes it easier to maintain, administer, and back-up your system. Its modular design allows you to add the applications when your business needs change.”

Jerry Brown, the vice president of Adapt, offers the press a simplified explanation for why his company is in such demand. Brown believes that it is the company’s mutual respect for innovation and their strife towards staying on top of their game, so that clients can stay on top of theirs.

He says, “Despite many challenges, our financial services customers and those in insurance, healthcare and other sectors chose to boldly innovate. We are helping them stay ahead of competitors by replacing cumbersome, aging equipment with an all-in-one, IP-based unified communications platform.”