Session Initiation Protocol (News - Alert) (SIP) trunking is becoming integral part of Voice over Internet Protocol (VoIP) service. It helps connect business telephone systems to the public switched telephone network (PSTN). The service provides a lower cost and a more scalable alternative to traditional plain old telephone service (POTS).
To help businesses benefit from this technology, Digerati Technologies, a provider of cloud communications technologies, has expanded SIP trunking service, allowing customers with an IP-enabled PBX (News - Alert) or SIP gateway device to connect to Digerati's cloud platform and have their telephony traffic carried via Internet protocol.
"The progress we have made during our initial phase of certification has provided us with the confidence and procedural knowledge required to move to the next stage of certification,” said Ken Ryon, senior vice president-Engineering of Digerati. “Most importantly, we have laid the foundation necessary to begin scheduling time with the manufactures to complete their certification programs.”
“We have a long list to run through, but our initial shortlist includes Cisco, Panasonic, ADTRAN, Microsoft, ShoreTel, Avaya (News - Alert) and snomONE,” Ryon added. “By utilizing our VARs that are certified resellers of these platforms, we believe we can expedite the lengthier certification programs while certifying some of the smaller software centric IP-PBX providers in parallel."
Digerati delivers cloud-based services including a fully hosted IP/PBX, VoIP transport, SIP trunking, data storage, and customized VoIP solutions to businesses. The services are delivered over Digerati's carrier-class global VoIP network, built over the course of a decade.
Digerati’s cloud communications solutions are certified interoperable with IP-PBX solutions from vendors including Cisco CM/CME, ADTRAN, 3CX, snomONE, CudaTel and Switchvox along with other platform variations developed around FreeSwitch and Asterisk (News - Alert). The certification facilitates the provisioning of services by Digerati's Value Added Resellers (VARs) by providing step-by-step configuration guidelines, accelerating the path to new revenue.
Digerati recently announced it has been selected by Beyond Contact Centers, an international and multilingual call center operator offering inbound and outbound customer support campaigns for enterprises, to meet the communications requirements and specialized needs of its international call center.
Edited by Braden Becker