From the Enterprise VoIP Experts

September 17, 2012

Cox Business Delivers Enterprise-Grade Communications Capabilities for Small Businesses

By SIP Trunking Report Contributor

Cox Business announced the deployment of two new Internet tiers at 80 and 100 Mbps that will serve the broadband requirements of small businesses in Acadiana.

Cox Business provides voice, data and video services for over 275,000 small and regional businesses, including healthcare providers, K-12 and higher education, financial institutions and federal, state and local government organizations.

“As hosted services become more of a reality for small businesses, our state-of-the-art, national IP network is the critical underpinning to ensure security, availability, redundancy and reliability of customer data,” said Kristine Faulkner, Cox Business vice president of product development and management.

Cox’s fiber-based network in Acadiana has been upgraded at a cost of $4.8 million with latest DOCSIS 3.0-enabled technology. Cox’s IP backbone and customer experience will help small businesses in Acadiana benefit from enterprise-grade technology services from Cox Business.

Officials revealed that optimized fiber network that is usually present in large U.S cities is now made available to businesses in Acadiana via Cox fiber optic network. The company operates its own high-speed, multi-service, national fiber optic backbone that covers 13,000 miles of fiber.

Also speed packages have been designed to suit all business customers, for example even 10 Gbps speeds are provided for the benefit of certain businesses.

Cox Business delivers Internet service according to business needs which are supported by competitive service level agreements (SLA). Also on offer are a full suite of technology solutions like video, IP voice, enterprise-grade online back-up and security solutions besides also Web hosting.

Businesses stand to gain via ongoing educational opportunities including webinars.

Officials emphasized that in Acadiana, Cox Business serves small businesses by providing a complete business solution in its capacity as a telecommunications company. The firm has spent $12 million to expand the commercial fiber infrastructure in Lafayette and the Acadiana area in the past four years.

It has implemented a fully redundant fiber ring in Lafayette and a regional fiber ring throughout Acadiana.

Besides small businesses, Cox Business also serves top-tier wireless and wireline telecommunications carriers in the U.S. through its wholesale division.

Cox Business is optimizing education via its easy-to-use, cost-effective and comprehensive online learning solution. This enterprise-grade communications technology will improve the learning experience in classrooms across the nation.

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Edited by Braden Becker