Infratel announced the launch of MightyCall, a platform using where Web hosts and cloud service providers can deliver virtual phone services. The company provides cloud telephony services for small businesses.
The MightyCall platform will serve the needs of service providers optimally. It will feature box integration with Parallels Automation, and a public API that will offer support for third party billing and provisioning systems. Also, channel partners will be able to deliver multiple telephony services through a single integration.
All these features will enable providers to increase ARPU (average revenue per user) besides being able to bring down customer churn. MightyCall will help service providers add website click-to-call and small business virtual phone systems to their offerings.
Also, the application platform allows the addition of one or all of MightyCall’s solutions to a given bundle. This enables a long term, multi-product relationship so that hosts can offer MightyCall services and benefit from increase in revenue, said officials.
“Our goal is to build lifelong relationships with partners, empowering them to offer a range of telephony services to customers as their needs and business requirements evolve,” said Bryan Goode, CEO of Infratel.
“With MightyCall, we allow our partners to have complete control over how they offer one or more of our applications to their end users, allowing them to build on top of their core bundles through a single integration process,” Goode added.
MightyCall will be integrated with Parallels Automation through an APS package for seamless subscription management and user billing processes. MightyCall’s Public API can be integrated into any third party billing and provisioning tools available with a partner. The company’s click to call solution will enhance the MightyCall platform which will help develop its technology offerings, and expand its partner and customer network.
Infratel also announced the acquisition of the assets of RTC Lab which specializes in developing real-time Web based communication and telephony services.
Recently, Infratel announced that it will build telephony solution for channel and cloud providers serving the SOHO market. This solution is meant to help small businesses in North America and Europe that have a website but don’t have a basic telephony presence.
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