SIP Trunking Featured Article

October 19, 2012

Managed Visual Services Still to Take off in a Big Way, Says Frost & Sullivan

SipTrunkingReport Contributor

Enterprises the world over sing the same song: “reduce capital investment, increase productivity and efficiency, contain cost.”

Hence, organizations are gearing up to find alternative ways to communicate with clients, partners and coworkers without disturbing the bottom line. It’s a small wonder, then, that managed visual services is nudging its way rapidly into the market giving enterprises what they are looking for.

"Frequent and interactive consultations among key stakeholders benefit the entire organization," said Rohit Partha, senior analyst at Frost & Sullivan, noting that this reduced execution time for project teams and shortened sales cycle helped insight a quicker launch of products.

That managed visual services is making a dent is amply borne out by the rapidly growing market in Asia Pacific, and also by news analysis from Frost & Sullivan, which indicated that this market is well on the road to growth with an earned revenue of over $24.3 million in 2011, predicted to reach $266.5 million in 2017.

But all is not rosy on this front. While enterprises don't deny the gains they make on the capital investment and communication front, and do acknowledge that managed visual services help better utilize time and accelerate decision making, it’s still treated with kid gloves.

So what's holding them back? Why the trepidation and uncertainty? For starters, cultural and behavioral factors seem to hinder the adoption of visual collaboration as a core tool, as being so used to actual face-to-face meetings has allowed it to become difficult for them to build trust over distances.

And, as is the norm, exposure to a different set of tools, apart from the ones normally used, tend to make organizations unwilling to experiment with the newer visual collaboration tools that are far more intuitive and insightful than the typified ones.

Maybe they're not completely to blame for being slow to adopt, though. The availability of cheaper alternatives – the lack of a single comprehensive, solution that allows interoperability of different systems and end points – does throw mixed signals, which can be pretty confusing.

Perhaps then, the answer to the accelerated adoption of managed visual services partially lies in the standardization and interconnectivity of networks, for over a period of time other things will get ironed out and organizations will awake to the fact that cost savings, operational efficiencies and quicker ROI are actualities they can no longer afford to ignore.

Edited by Braden Becker
Subscribe here for your FREE
SIP TRUNKING enewslettter.

Featured Partner

Featured Whitepapers

SIP Security for the Enterprise
Voice over IP (VoIP) is incorporated into a variety of computer networks, both public and private, and used for everyday transactions and communications among carriers, businesses, government agencies...

Making A Broadband Purchase Decision
Businesses today have many options for broadband connectivity. Clarifying your particular business needs prior to selecting a broadband provider will ensure an optimal match of broadband service to your requirements.

Voice-Optimized Network Delivers Premier Call Experience
Customers equate call quality with business quality. Real-time communication, interpersonal interaction, and the cordial tone of a call center representative can create a positive impression of your business that no email can match.

Featured Case Studies

Business Telecom Expenses Reduced 50%
A small to medium sized company in the midwest was interested in migrating to IP Communications, but in today's economy, they were hesitant to upgrade their communication system due to their perception that the cost would outweigh the benefits.

Multi-State Company Cuts Telecom Costs 50%
A multi-site, multi-state company with extensive monthly long distance fees and toll-free charges did not have adequate broadband for Broadvox SIP Trunking requirements, nor did they have a SIP enabled telephone system.

Discover Leisure Connects Remote Users to its IP-PBX
Discover Leisure is one of the largest resellers of caravans and motor homes in the UK. With 15 branch of?ces all over the country, the company spent a great deal of money every month just on internal phone calls.

Featured eBOOKS

Internet+: The Way Toward Global Unified Communication
Connecting the telephony of the enterprise PBX or Unified Communications (UC) system using SIP trunks instead of conventional telephone lines has been very successful in recent years.

What is SIP Trunking? Edition 2
SIP trunking is becoming more of a focus for service providers. One key issue many service providers face when deploying SIP trunks is NAT, or Network Address Translation, traversal.

What is SIP Trunking? Edition 1
A vast resource for information about all things SIP - including SIP, security, VoIP, SIP trunking and Unified Communications.

Featured Videos

Broadvox VAR Testimonial VAR 1:
Part 1 of the VAR (Value Added Reseller) Partner Program Testimonials for Broadvox...

E-SBCs AS The Demarcation Point:
Ingate's Steve Johnson talks to Erik Linask about the role session border controller plays as the demarcation point at...

Demystifying DPI
How can deep packet inspection protect your SIP traffic as well as your entire network?

Featured Resources

Partner Program Overview:
Over 4,000 VARs, Master Agents, Solution Providers, and Independent IT Professionals trust Broadvox. We offer customized services and solutions to fit seamlessly into any company's business model. And when you partner with Broadvox, every member of our team stands behind you and your customers 100%...

SIP Trunk UC Summit

What's New

Presenting the New Ingate/Intertex Website:
Internet+ is an extended Internet access allowing high quality SIP (Session Initiation Protocol) based real-time person-to-person communication, everywhere and for any application. It applies to both fixed and mobile networks ...

Featured Blogs

Featured Webinars

Secure SIP Trunking:
What You Need to Know

Successfully Deploying Enterprise SIP Trunking:
Tools and Techniques for Overcoming Common Roadblocks

Featured Podcasts

Getting the Most Out of Your SIP Trunks:
Ingate's Steve Johnson and TMC's Erik Linask discuss how best practices forgetting the most out of SIP Trunking services and common pitfalls to avoid.

Featured Datasheets

Ingate SIParator E-SBCs
Adopting SIP is a simple process with the Ingate SIParator, the secure enterprise session border controller (E-SBC). The SIParator makes secure SIP communications - including VoIP,SIP trunking and more - possible while working seamlessly with your existing network firewall.

Ingate Firewalls
Everyone is talking about enterprise usage of VoIP, instant messaging and other types of realtime communications including presence and conferencing.

SIP Trunk Solutions for Service Providers
The award-winning Ingate Firewall and Ingate SIParator deliver a high quality, reliable SIP trunk connection between the customer's IP-PBX and the service provider network, and solve interoperability issues to simplify deployments and support for remote diagnosis of reported issues.