INGATE

SIP Trunking Featured Article

October 29, 2012


Aculab to Improve Services for Individuals with Disabilities


By
SipTrunkingReport Contributing Writer

People who suffer from speech and hearing disabilities have to deal with many inconveniences many of us take for granted. These inconveniences are highlighted when there is an emergency situation when clear communication is vital for the caller and the emergency responder. The collaboration between Aculab and NENA has led to the 9-1-1 Association, designed to improve available technology for this segment of the population.


NENA participated with 22 companies at the 5th Industry Collaboration Event (ICE 5) in the safety and technology sector to test and provide products for organizations who advocate for the deaf, hard-of-hearing and speech disability to improve emergency services through 9-1-1. As technology improves smart devices, they are more able to communicate the needs of disabled users with increase accuracy. By training emergency responders and 9-1-1 operators with incoming rich data from disabled individuals, communities will be able to provide the same of level of service to all their citizens.

The next generation of 9-1-1 labeled NG9-1-1 will be replacing the voice-centric system currently being used by municipalities across the world. The new system is designed to accept data from anyone using text messaging and other multimedia communications. New communication tools used to help individuals with hearing and speech difficulties will be enable them to interact with less difficulty.

The participants at the event were in agreement in implementing new sets of technologies that will ensure compatibility, reliability and stability with quality call accepting capability across all media platforms.

“The real promise of NG9-1-1 is the system’s capability to provide truly equal access to 9-1-1 for all people, irrespective of one’s primary means of communication. It is therefore essential that all new technologies seamlessly and intuitively interface with each other, requiring a thorough and rigorous testing process," said NENA President Barbara Jaeger, ENP.

The Real-Time Communications Lab at the Illinois Institute of Technology School of Applied Technology hosted the event, in order to test 9-1-1 systems and consumer related products. This conference resulted in future developments for accepting information for adapting legacy systems to NG9-1-1, video compression algorithms for American Sign Language users, text and TTY emulation as well as many other improvements. Aculab will provide expertise in deployment of telephony products including delivery of mulitmodal voice and data across different network platforms.

 “Being involved in the planning and enjoying the cooperation of others in the lead up to ICE 5, I congratulate all participants on the level of collaboration that prevailed throughout. The joint testing provided us with valuable information, ensuring GroomerII will continue to be able to play its significant part in enabling access to Next Generation 9-1-1 for all including those with hearing- and speech-related disabilities," added Ian Colville, product manager at Aculab.




Edited by Jamie Epstein
Loading
Subscribe here for your FREE
SIP TRUNKING enewslettter.

Featured Partner

Featured Whitepapers

SIP Security for the Enterprise
Voice over IP (VoIP) is incorporated into a variety of computer networks, both public and private, and used for everyday transactions and communications among carriers, businesses, government agencies...

Voice-Optimized Network Delivers Premier Call Experience
Customers equate call quality with business quality. Real-time communication, interpersonal interaction, and the cordial tone of a call center representative can create a positive impression of your business that no email can match.

Featured Datasheets

Ingate SIParator E-SBCs
Adopting SIP is a simple process with the Ingate SIParator, the secure enterprise session border controller (E-SBC). The SIParator makes secure SIP communications - including VoIP,SIP trunking and more - possible while working seamlessly with your existing network firewall.

Ingate Firewalls
Everyone is talking about enterprise usage of VoIP, instant messaging and other types of realtime communications including presence and conferencing.

SIP Trunk Solutions for Service Providers
The award-winning Ingate Firewall and Ingate SIParator deliver a high quality, reliable SIP trunk connection between the customer's IP-PBX and the service provider network, and solve interoperability issues to simplify deployments and support for remote diagnosis of reported issues.

Featured Case Studies

Case Study - Haiti
With this solution our doctors were able to reach anywhere in the world quickly and easily, to get consults from colleagues, facilitate treatment, order supplies 'on the fly' and also help victims report back to families. The solution from Business Mobility Systems and Ingate worked immediately.

Case Study - Turkish Petroleum
"With one Ingate at the customer headquarters, all of their remote workers can enjoy the benefits of Turkish Petroleum's IP-PBX from anywhere in the world.

Case Study - GCM
"The Ingate solution overcomes the NAT traversal hurdle and makes it possible to connect customers to our VoIP service, without the need of costly leased lines or support intensive VPN tunnels.

Case Study - Kool Smiles
"Ingate's solutions provide the advanced level of security necessary for this medical environment and the tools to make the interface to the service provider hassle-free."

Case Study - NMSAS
"This solution really saved the day for us," said Paul Mercier, IT Administrator, NMSAS. "We needed to leverage SIP trunks to reduce costs, and they had to work with our existing Microsoft OCS investment."

Discover Leisure Connects Remote Users to its IP-PBX
Discover Leisure is one of the largest resellers of caravans and motor homes in the UK. With 15 branch of?

Featured eBOOKS

Internet+: The Way Toward Global Unified Communication
Connecting the telephony of the enterprise PBX or Unified Communications (UC) system using SIP trunks instead of conventional telephone lines has been very successful in recent years.

What is SIP Trunking? Edition 2
SIP trunking is becoming more of a focus for service providers. One key issue many service providers face when deploying SIP trunks is NAT, or Network Address Translation, traversal.

What is SIP Trunking? Edition 1
A vast resource for information about all things SIP - including SIP, security, VoIP, SIP trunking and Unified Communications.

Featured Videos

E-SBCs AS The Demarcation Point:
Ingate's Steve Johnson talks to Erik Linask about the role session border controller plays as the demarcation point at...

Demystifying DPI
How can deep packet inspection protect your SIP traffic as well as your entire network?

Featured Resources

What's New

Presenting the New Ingate/Intertex Website:
Internet+ is an extended Internet access allowing high quality SIP (Session Initiation Protocol) based real-time person-to-person communication, everywhere and for any application. It applies to both fixed and mobile networks ...

Featured Blogs

Featured Webinars

Secure SIP Trunking:
What You Need to Know

Successfully Deploying Enterprise SIP Trunking:
Tools and Techniques for Overcoming Common Roadblocks

Featured Podcasts

Getting the Most Out of Your SIP Trunks:
Ingate's Steve Johnson and TMC's Erik Linask discuss how best practices forgetting the most out of SIP Trunking services and common pitfalls to avoid.