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November 15, 2012

Windstream Wins Two Best Practice Awards from Frost & Sullivan


By SIP Trunking Report Contributor



Frost & Sullivan recently recognized Windstream, a premier provider of advanced network communications and managed services, with the 2012 U.S. Competitive Strategy Leadership Award in Retail Carrier Ethernet Services, and the 2012 North American Market Share Leadership Award in VoIP Access and SIP Trunking Services.


"To be recognized by Frost & Sullivan for two of our core services is a huge honor for Windstream," Don Perkins, vice president of Business Marketing for Windstream, said in a statement. "We work diligently on a daily basis to provide smart solutions and personalized service to our customers, and these awards are indicative of that commitment and our success."

After evaluating Windstream and its competitors, rating each company's performance across multiple categories, including their ability to leverage competitive intelligence, execution of competitive strategy, impact on market share, competitive brand positioning, and impact on customer satisfaction and value, the firm was chosen as a recipient of the Frost & Sullivan Competitive Strategy Leadership Award in Retail Carrier Ethernet Services.

Windstream earned the highest marks across all rankings, and was the only company that scored perfect 10s in multiple categories.

A dedicated connection, Windstream Ethernet Internet ensures Internet traffic jams are bypassed so businesses are at optimum performance, even during peak usage hours.

Windstream also won the Frost & Sullivan Market Share Leadership Award in VoIP Access and SIP Trunking Services category for demonstrating excellence in capturing the highest market share within its industry. Its advanced VoIP solution, Dynamic IP helps businesses to dynamically alternate between voice and Internet as their call volume needs dictate.

Michael Brandenburg, industry analyst, Frost & Sullivan, said, "Windstream has earned the Market Share Leadership Award by promptly addressing the needs of its enterprise customers, and through the PAETEC acquisition, by combining two solid competitors into a single strong one." "In addition, creative bundling of data and voice services in ways that make the most sense to the customer has helped Windstream find success in a highly competitive market."

In related TMC news, Windstream Corp. recently announced the expansion of Carrier Switched Ethernet service.

To find out more about Windstream, visit the company at ITEXPO Miami 2013, taking place Jan. 29- Feb 1 in Miami, Florida. ITEXPO is the world’s premier IP communications event. Visit Windstream in booth #507. For more information on ITEXPO, click here.




Edited by Braden Becker