From the Enterprise VoIP Experts

December 05, 2012

EYEMAGINE Benefits from Toshiba IPedge

By SIP Trunking Report Contributor

EYEMAGINE Technology, an Irvine, Calif.-based eCommerce innovator, recently reaped rich benefits from the IPedge EP Voice over IP business telephone system from Toshiba America Information Systems Inc., Telecommunication Systems Division (Toshiba).

According to a top official from EYEMAGINE, the solution has helped the company to establish a voice communication presence with an affordable IP business telephone system. Moreover, the solution also provides the scalability that allows new users, features and applications.

The Automated Attendant feature in IPedge ensures that EYEMAGINE's telephones are always answered with appropriate outgoing greetings, based on time of day.

The Toshiba IPedge integrates multiple communication applications on one optimized server platform. Standard applications include call processing, voicemail and centralized system administration. Optional applications include unified messaging, meet-me audio conferencing with Web collaboration, and a Call Manager unified communications client application.

Running multiple applications on one unified server, instead of requiring an individual server for each application, delivers significant savings on equipment purchasing and ongoing maintenance costs.

"Together, Toshiba and smplsolutions exceeded expectations, giving us exactly what we wanted: an effective telephone communication platform in an affordable IP business telephone system that was designed for small businesses," said Cindy Natoniewski, EYEMAGINE's operations manager. "And we have room to grow."

With its intuitive interface, IPedge couldn’t be easier to use—it matches the way the employees use the telephone. The simple LCD display features understandable instructions and voicemail controls right on the screen, and programmable buttons put the most utilized features one touch away.

The solution’s lineup of wireless capabilities integrates a variety of voice communication devices and applications over the IP network, making it possible to extend full telephone mobile functionality to local and remote users.

"With Toshiba's IPedge EP single server solution, EYEMAGINE's users are empowered to communicate more effectively, be more efficient, and have greater access to their customers, partners and each other," added Gianna Santi, marketing manager for smplsolutions.

Want to learn more about SIP Trunking and how to integrate it into your current UC strategy? Don’t miss the SIP Trunking- UC Seminarscollocated with ITEXPO Miami 2013, Jan 29- Feb. 1 in Miami, Florida.

Edited by Braden Becker