Telchemy (News - Alert) recently announced that its VQmon/EP technology offering will now be featured in the VVX 500, VVX 600 and VVX 1500 series of IP phones from Polycom (News - Alert). The inclusion of VQmon will allow Telchemy's SQmediator to collect and report VoIP performance statistics for all the calls, thereby allowing for faster detection of problematic locations.
In a statement, Alan Clark (News - Alert), CEO of Telchemy, said that, "Voice services are a mission critical application for many businesses we welcome the deeper relationship with Polycom as their strong history in delivering high quality audio and conferencing products combined with Telchemy's performance management technology provides a solid and proven solution for the Enterprise and Service Provider."
VQmon is now a standard feature in VoIP performance monitoring as it enables real time call quality analysis for both narrowband and wideband VoIP calls. The result is greater accuracy in delivering MOS scores and diagnostic data. At present, VQmon is an extensively used embedded agent providing support for RTCP XR (RFC3611) and SIP Voice Quality Reporting (RFC6035) protocols. Furthermore, VQmon is also used for reporting the impact of transient IP problems with respect to user perceived quality.
Telchemy's SQmediator can directly gather voice quality reports from Polycom's VVX 500, 600 and 1500 IP phones, and license enabled SoundPoint IP Phones. It then carries out real time correlation with the customer or location thus allowing for more accurate problem detection and drill-down via its intuitive Web browser based dashboard. Designed to address a variety of government and financial industry security needs, Telchemy's SQmediator is capable of supporting multiple service levels and service types.
The incorporation of VQmon in Polycom VVX and SoundPoint IP phones and the associated benefit of SQmediator performance management application offer Enterprise customers and Service Providers with an affordable solution which supports advanced monitoring of VoIP performance directly from the desktop or from a business location. This makes it easy for network or telecom managers to quickly identify problems that impact voice services and provide timely resolutions.
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Edited by Brooke Neuman