From the Enterprise VoIP Experts

January 04, 2013

Facebook Adds Voicemail and VoIP to Messenger App

By SIP Trunking Report Contributor

Facebook soon will launch an update for both iOS and Android users for its Facebook Messenger app which will enable it to use Voice Messaging service through Facebook.

It will be available for download to all, but users living in Canada get a unique opportunity to work with VoIP. In a way, Facebook is Beta testing the service in Canada. Facebook’s Voice Messaging facility will be available for users on both Android and iOS, but Canadian VoIP will work only with iOS for now, in the testing stage.

The facility of Voice Messaging – otherwise known as voicemail in Facebook- will be integrated into the conversation for richer input. The messages will be recorded and sent to users in chats. It is similar to the Voxer app, but Facebook is making the chat window larger with multiple functionalities and voice and VoIP are part of it. The primary function of the Voxer app is solely voice messaging.

To send a voice message the user has to tap the + button beside where one traditionally types a message in the Messenger app. Then the user needs to select Record, holding the button down to speak. After the user releases the Record button, the voice message is sent to the recipient.

In Canada, Facebook is rolling out the VoIP functionality and users are acquainting themselves with it. Essentially, this functionality will enable you to call your friends using the Internet. Users who are physically inside Canada can call other Facebook users inside Canada on iOS – on their iPhone. This service functionality uses data as it uses Internet instead of phone “minutes.”

One can use Facebook’s Messenger app to make VoIP calls – the same service that Skype provides. Canadian users can tap the "i" button in the top right corner and hit "Free Call” to start a call with a contact. Users need update the app to the latest rolled out version to use the feature and the voice call uses existing data plans.

Facebook is essentially enabling people to communicate in a myriad of ways. It is keeping Facebook interesting and we will see several other interesting initiatives from Facebook’s team.

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Edited by Brooke Neuman