From the Enterprise VoIP Experts

February 26, 2013

Acme Packet Releases Palladion 3.0 Real-Time Monitoring Solution

By SIP Trunking Report Contributing Writer

Acme Packet recently released a new real-time monitoring solution aimed at service providers running next generation networks. Called Palladion 3.0, the solution can quickly and securely migrate service providers to IP networks, while offering reduced operational costs, increased customer satisfaction, voice fraud prevention and minimized churn.

Palladion 3.0 also offers real-time monitoring, troubleshooting and next generation IP network analysis, including IMS, LTE, and consumer and business VoIP.

"Palladion 3.0 will revolutionize how service providers understand their next-generation networks," said Pat MeLampy, Acme Packet's chief technology officer, in a statement. "Acme Packet's instant fraud detection, real-time troubleshooting of call quality issues, deep drill-down into media, SIP signaling, and Diameter, as well as innovative probe design will deliver a full view of any type of IP network to service providers."

In actuality, Palladion 3.0 is more like a suite of products, as it is made up of the Communications Operations Monitor, which tracks network signaling and media in real- time while enabling detailed troubleshooting capabilities; Fraud Detection and Prevention, used to prevent voice fraud; and Control Plane Monitor for tracking and troubleshooting Diameter signal traffic in IMS and LTE networks.

Furthermore, Palladion 3.0 utilizes vendor-neutral network probes to monitor any kind of VoIP network by way of a Web-based graphical user interface. These probes are available via third-party hardware or as a software component integrated into a session border controller, reducing network complexity and total cost of ownership.

Earlier this month, Acme Packet announced a joint solution with CounterPath based on the latter's market-leading Bria softphone and the former's market-leading Net-Net session border controller. The solution is targeted at service providers looking to extend their service footprint by tapping into over-the-top services.

Also in February, Acme Packet received TMC's Internet Telephony Product of the Year award for its Net-Net 6300 session border controller solution.

Edited by Brooke Neuman