TheDigest.com, a useful VoIP information resource for businesses and residential customers, reportedly released the top five ways for users to leverage VoIP to stay better connected to customers.

By deploying VoIP, businesses can enjoy a cheaper option than traditional business telephone services and realize better return on investments. VoIP also has more features delivering a reliable, cheap way to connect to their clientele.

TheDigest.com has formulated the top five ways for businesses to take full advantage of the business VoIP technology.

Virtual Numbers

Employing a virtual number will help a company promote local business. It is customizable with the area code of one’s choice and can make all the calls emanating from it as local. The virtual numbers can be posted on a company’s website, letting users click on it and stay connected quickly.

Toll Free Numbers

Toll free 800 numbers are now being offered by most VoIP providers – these numbers reportedly offer a cheap incentive for a customer to call a company. Since all large enterprises employ their own toll free 800 numbers, using an 800 number will help the company possess a sort of corporate professionalism that can impress customers.

Unlimited Calling

Businesses need to take full advantage of the unlimited calling facilities now provided by almost all VoIP providers. It is stated to be greatly beneficial to those who need to have long and meaningful conversations with their customers without having to cut calls short because of call limits.

Auto Attendant

Auto Attendant is a series of recorded messages that directs the caller to answer a few questions and then transfers them to the appropriate department. This feature will prove effective for businesses to learn what customers want beforehand and transfer them to the live authorized personal, in turn quickening call efficiency and delivering better help to customers.

Remote Worker Capabilities

Business VoIP can be deployed to connect remote personnel working in the field via a mobile VoIP app installed on their smartphones, tablets or laptops. This app facilitates cheap Internet calls between the workers and the main office.