Grandstream Networks has re-entered the IP-PBX market with the UCM6100 IP-PBX, a new all-in-one communications appliance aimed at small and medium-sized businesses (SMBs), multi-site offices and home users currently using a legacy PBX. UCM6100 is a single, compact unit that is easy to install and manage and enables some more advanced voice, video, mobility and data capabilities for SMBs, without the licensing fees often required by competing solutions.
This is not the first IP-PBX from Grandstream, a designer and manufacturer of SIP phones, IP Video phones and analog adapters and gateways. The company initially entered the PBX market in 2008 with the GXE502x IP-PBX and then discontinued the product in 2011. Grandstream’s GXP telephones, video phones and gateways utilize the SIP protocol so they continue to interoperate with most service providers and third party open standards-based SIP platforms.
Grandstream, however, has seen a need for a feature-packed, yet very affordable, SMB appliance. Phil Bowers, Marketing Communications Manager at Grandstream Networks, explains, “We have designed our UCM6100 series with a set of features, an aggressive price point and no licensing fees to enable our resellers and distributors to win new clients by moving legacy PBX users over to an IP PBX system. The UCM6100 series packages all of the important features SMBs need in an easy-to-manage IP PBX at a price point that makes moving to VoIP a logical decision. Our UCM6100 Series provides a simple, cost-effective, initial implementation that will expand the IP PBX marketplace for other offerings by eliminating the traditional barriers that keep many potential users from moving to a VoIP system.”
Like the earlier appliance, the new UCM6100 Series promises both affordability (list price starts at $399) and advanced functionality for the SMB, combining voice, data, fax and video communications within a single, compact unit. However, the UCM6100 Series is completely redesigned with robust hardware and runs Asterisk open source software that is expandable, customizable and connects to any SIP-compatible endpoint, application or platform (the earlier GXE502x system used proprietary hardware and software).
UCM6100 also scales to 500 endpoint registrations for up to 500 users (versus 100 on the earlier system) and supports 30-60 concurrent calls and up to 32 conference attendees, depending on the model type. Additional capabilities include Gigabit Ethernet connectivity and integrated Power over Ethernet, built-in USB and SD peripheral ports and 4GB Flash Memory for storing voicemails, auto attendant, IVR, music on hold and call recordings.
The UCM6100 Series supports popular voice telephony features, but also enables some built-in advanced functionality without any additional cost, as follows:
Grandstream is offering the UCM6100 IP-PBX appliance in four model types; each utilizes the SIP protocol for internal and external communications (50 certified SIP trunking providers), but have differing analog trunk and station port configurations for devices such as fax machines and interconnecting PSTN trunks to the appliance. All hardware and software is included in the price, with no additional license fees to activate functionality and no recurring costs. And, Grandstream states that future firmware updates will be free for the life of the system.
Availability: Grandstream Networks UCM6100 IP-PBX is available now worldwide. A series of feature updates are expected over the coming months, including additional multi-lingual voice prompts, auto call-recording options and enhanced Zero Configuration provisioning.