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September 11, 2013

Amedia Hotels Improves Guest Technology Services


By SIP Trunking Report Contributing Writer



Amedia, a hotel brand in Germany, Austria and Central Europe, recently teamed up with hospitality technology solutions provider Swisscom Hospitality to offer its guests complimentary and reliable technology services.


Swisscom Hospitality will provide Amedia's 13 hotels with high-speed Internet access, Voice over IP, interactive TV, video-on-demand and Digital Signage.

An added bonus is that Swisscom's solutions saves Amedia a lot of money in its deployment. Since Swisscom's voice offering is delivered through a remotely hosted PBX it eliminates the need to purchase any additional hardware or pay for installation costs of the extra software. Moreover, its TV solution will work efficiently on all distribution networks without requiring a set-top box.

One of the first properties that will implement Swisscom's services is the new Amedia Hotel Berlin. The hotel's guest television will be equipped with 40 live-TV channels, 60 live-radio channels from across Europe and 50 videos, with the majority being offered in multiple languages and HD quality. Additionally, with Swisscom's hotel content management system, staff members will be able to provide real-time updates and guest messages on its service page located on the TV menu.

"Swisscom was the only provider that was able to offer us a true triple-play solution [in] one-stop", Udo Chistee, main shareholder and managing director of Amedia Hotels, said in a statement. "Working with a single provider clearly makes life easier for us. However, we have chosen Swisscom also for their managed networks capabilities, which are essential to assure an optimal service quality."

Chistee said he believes that giving guests free and high-quality technology services will make charging a premium on the room rate of 5 to 10 euros per night seem reasonable. This will especially be the case with corporate individuals who stay at Amedia, since they will be assured that they can use the Internet, phone and television without having to pay a large sum of money at the end of their stay.




Edited by Rory J. Thompson