ISI (News - Alert) TeleManagement Solutions, a gold member of the Avaya DevConnect program, announced that its Infortel Select 8.1 Telecom Reporting application has become compliant with Avaya (News
- Alert) Aura Communication Manager 6.0.1.
Avaya is a premier provider of business collaboration systems, software and services providing unified communications and related services to companies of all sizes around the world.
In a press release, Irwin Friedman, Chairman and CEO, ISI, said, “ISI's many Avaya-based customers can now feel confident they will be able to continue to use the reliable Call Management and Telecom Reporting tools with the newest technology platforms from Avaya."
The consequences of the ISI application becoming Avaya compliant are far reaching. Businesses can extend the functionality and capability of their networks with the existing infrastructure. They can also accelerate the deployment of new applications at reduced costs.
"By offering compliance testing to the many innovative companies like ISI who are members of our DevConnect (News - Alert) program, Avaya promotes interoperable solutions that help businesses unleash powerful new possibilities," said Eric Rossman, vice president, Developer Relations, Avaya.
ISI has established a strong base in Call Accounting and Business Intelligence solutions for Avaya platforms, especially the new IP Office product line. It is a certified Gold Level and Innovator Member of the Avaya Developer Connection Program and has been an Avaya partner for over ten years.
In related news, ISI Telemanagement Solutions (News - Alert) announced that it launched a revolutionary new service, Infortel Wireless NOW, which provides real-time reporting of wireless calls.
Mini Swamy is a contributing editor for TMCnet. To read more of her articles, please visit her columnist page.