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December 19, 2011

Trisys Allows Businesses to Collect Telephony Data from up to 100 Remote Locations


Trisys Corp, a provider of call recording and call accounting solutions, announced that businesses can now collect telephony data from up to 100 remote locations using Trisys’ Remote Manager and Tapit-Call Accounting software.

In order to receive call accounting information from all of their remote sites, customers need to install Remote Manager and Tapit on their host computer. Accounting information will be automatically delivered from each site.

Trisys’ Remote Manager and Tapit-Call Accounting software assists enterprises by allowing them to retrieve information when offices are closed and long distance rates are the lowest, which is most beneficial if customers need to use a dial-up system to retrieve the information.


Trisys officials said Remote Manager has the potential to accommodate six sizes depending on how many sites the company has including: 1-3, 1-10, 1-30, 1-50, 1-70, and 1-100 sites. Moreover, it can be used with different types of phone systems, according to a press statement.

Remote Manager is designed to collect data in several ways through tools including Remote Client Collection Software for SMDR/CDR Data application available from Trisys, a compatible buffer box connected to a PBX (News - Alert) accessed via modem, a compatible buffer box connected to a PBX using a script to create a source file on a LAN / WAN network.

Users can also collect data via  a raw SMDR file created by phone systems capable of storing it to a LAN / WAN drive location or using Tapit, single user version, at a remote site storing data via LAN / WAN to host location subfolder.

Recently, Trisys announced the launch of a new offering ideal for organizations using Hosted PBX services. Trisys enables businesses using SIP-based hosted services to benefit from a turn-key solution with sophisticated Call Recording and Call Accounting features.


Rajani Baburajan is a contributing editor for TMCnet. To read more of Rajani's articles, please visit her columnist page.

Edited by Carrie Schmelkin


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